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Extra Space Storage

4.9

About this business

Location details

919 Mission St, South Pasadena, CA, 91030, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9697 reviews
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Dress Up S.'s profile image
Dress Up S. 
rating
2 years ago

Great experience! Needed a unit quickly and within in the hour, I had a unit and everything I needed! Thank you, Stephen! 

Kayla M.'s profile image
Kayla M. 
rating
3 years ago

JJ, super nice helping us move into the storage and very helpful with explaining the process with paperwork highly recommend 

Business response:

Hi Kayla, thank you for recommending us. We're glad JJ was super nice and very helpful with explaining the process with paperwork. Stop by our office if you need anything in the future! 

Mark G.'s profile image
Mark G. 
rating
3 years ago

Richard is very helpful and assisted me to get into a larger unit in the ground floor and also handle a homeless tenant issue. The facility is clean and organized and access is easy with the codes. I like my unit and the way Extra Space has handled my account. i could go to less expensive places but why would I? I get a lot of value here at this Extra Space store and it's because it's managed properly. 

Business response:

Thank you for your review, Mark. It's great to know you found our property clean, organized, and accessible. We are glad Richard was helpful. As always, give us a call at 888-storage if you need anything. 

Lisa M.'s profile image
Lisa M. 
rating
3 years ago

this is the best place to be. the facility is very clean. I came in checking for prices and the nice lady izzy was very knowledgeable and I'm very impressed over all service that was given. thank you for your kindnes. 

Linda T.'s profile image
Linda T. 
rating
3 years ago

It was a very smooth process to rent a storage unit in South Pasadena. Steve was very helpful in every way. 

Business response:

Hi Linda, we are so happy to hear this! Thank you very much. Reach out to Steve or call us if you need anything, please. 

Suyapa P.'s profile image
Suyapa P. 
rating
3 years ago

Great customer service! Clean, convenient. Went out of their way to help when moving in! Super nice every time. The storage is secure and well maintained. Friendly, competent service. Lent us a dolly, so glad we picked this place. Looking forward to doing business with them! Good location and safe. 

Jimmy V.'s profile image
Jimmy V. 
rating
3 years ago

Great place! Incredible service! I was needed vehicle storage ASAP and found a spot here online. Stephen, the manager, took care of everything to make sure I was all squared away with paperwork before bringing my vehicle over, making it a very quick and easy move in. Very convenient location. Very safe space. 

Business response:

Thank you for the kind words, Jimmy! We're committed to providing excellent customer service. We're glad Stephen took care of everything to make sure you were all squared away with paperwork before bringing your vehicle over, making it a very quick and easy move-in. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Jude T.'s profile image
Jude T. 
rating
3 years ago

The storage units are clean and well kept. No people loitering within the building. Eventho it is next to the metro rail station, the security is on point. Cameras all over the exterior. The gate remains locked at all times and the units are all mostly inside the building with max two floors. You need your specific code to get in. The hours are reasonable too. You can be within the premises until 945pm. Plenty of time to get things hauled in or out. An elevator lift and a dolly is available for heavy object hauling (complime... read more

Business response:

We appreciate you taking the time to share your feedback, Jude. We know that your items are important to you, so we make it a priority to provide a safe and secure self-storage experience. We are thrilled you have felt safe renting at our property! Thanks for the great review! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future. 

Karli H.'s profile image
Karli H. 
rating
3 years ago

We were so happy to have met Steven and John- at South Pasadena Extra Space Storage! They were extremely helpful throughout the entire onboarding process and even helped us get properly acquainted with the grounds of the storage facility. If you are on the hunt for safe space for your belongings and friendly customer service, please give a visit to John and Steven. 

Business response:

Hi Karli - Thank you for taking time to leave your feedback on John and Steven at our Mission Street location. If you have any questions on your storage please stop by the office or call us at 888-storage! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 697 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.