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Extra Space Storage

3.0

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Location details

580 New Park Ave, West Hartford, CT, 06110, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
3.0592 reviews
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Wendy V's profile image
Wendy V 
3 years ago

This is the second time I have used Life Storage and I also have a friend who uses multiple units. The service the first time was A+. Great customer service, easy in and out. Staff made the stress off of a very stressful situation easier and the rates are great. This time I rented a unit a few days ago and worked with Alex. She was super helpful, we had a great conversation and she made it so easy. I will always use Life Storage and often recommend it to friends! 

Bill C's profile image
Bill C 
3 years ago

Tremendous customer service! I would highly recommend this facility and this company. Katelyn went the extra step to ensure a smooth and easy on boarding process. 

Shatasha C's profile image
Shatasha C 
3 years ago

From The day I made my reservation, the customer service was great. The store manager, Angela who is the manager at the military road location in Niagara Falls called me after I made the reservation to introduce herself. Yesterday, I went in to pay for the unit after having a horrible day at work. She was absolutely AMAZING! She was friendly, funny, explained everything in detail, and ensured I was completely satisfied every step of the way. I left feeling like a valued customer! 

Misa S's profile image
Misa S 
3 years ago

Kimberly at the San Jose, CA location went above and beyond in taking the time to help me determine if the storage unit I reserved online had the appropriate dimensions for my needs. Johnny was friendly and efficient in getting through all of the paperwork. The storage facility is clean and secure. So glad I found this place! 

Sherry J's profile image
Sherry J 
3 years ago

Staff was friendly from Union Rd, Leo Place and customer service line. The storage building is clean and easy to access. 

Tim B's profile image
Tim B 
3 years ago

Excellent service. Helpful in understanding the security of the property. 

Susanne S.'s profile image
Susanne S. 
3 years ago

I cannot express enough how wonderful Cary is at the Route 31 Clay/Cicero NY branch. She was so helpful and so thorough with explanation. She took her time with us to make sure we understood everything. She made everything seamless! The office and units were clean. No musty smells. We are comfortable with storing our items! I highly recommend!! 

Sonja M's profile image
Sonja M 
3 years ago

I rented a unit last month in Matawan, NJ and I would like to comment on the Store Manager, Reggie J******. He is very professional and courteous with outstanding customer service skills. He is very thoughtful by explaining the process of renting with Life Storage and covering all details. I was very impressed by his managerial skills, and observed the kindness and courtesy he displayed with myself, as well as other customers who entered the office. The storage units are located in clean, well lit buildings with working elev... read more

Amanda B's profile image
Amanda B 
3 years ago

I rented a storage unit at **** Robinhood Rd in Winston-Salem, NC. Leona helped make the process smooth and clear, and she was very kind. The place was very clean, and I detected no moisture nor smells of mold and mildew. I feel good about leaving my belongings in their hands while I travel the world. Good price too! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 3 star rating with 592 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.