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Extra Space Storage
- Self Storage
- West Hartford, CT
About this business
Location details
580 New Park Ave, West Hartford, CT, 06110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Nice clean facility in central PA (great location with easy access to major PA highways, airport and Amtrak service) with excellent customer service. Pricing is competitive and we are very pleased to have found this for storing our household goods and vehicle
I was very satisfied with my first encounter and thereafter with the process to sign on, the manager Ashley took her time to explain the policy. Very professional and friendly person, helping me to understand the contract and cost.
I was trying to decide on what size we unit to get and the office staff was a great help with making that decision
Nancy is wonderful! Unit is dry, clean and easy to access.
Just rented a space at *** *** *** in Round Rock, TX. The "leasing" service - don't remember his name was very helpful. Tracy - the lady at the storage facility was exceptional. So pleasant and helpful. She picked up my day with her attitude which is important when going thru the hell of moving. ***** ********
Terrible customer service and absolute abuse of trust by the managers at this location. They are completely unfair, took my money, and flat out refuse to return it, making up every excuse possible. They do not care about customers at all. Be very careful before renting here; look for other options if you don't want to lose your money. Totally dishonest!"
I am filing a complaint against Extra Space Storage at ***************************************, regarding damage to my belongings caused by mold, mildew, and severe dampness inside my storage unit.I rented a unit advertised as climate-controlled and stored belongings from my entire three-bedroom home there. I later discovered extensive mold and mildew throughout my furniture and other property. I lost furniture, wood items, fabrics, and personal belongings. I have photographs documenting the damage.I am concerned because the... read more
I have been renting a storage unit from an Extra Space Storage location for 6 months now. I was given a promotional rate of $129 for the first 6 months, and told verbally that once the rate ended I would be charged $179 a month after that. That is also about the rate that the Extra Space website currently lists as the non-promotional rate for my unit. Instead the corporate office for Extra Space raised my rate to $229. If they refuse to honor their agreements they should not be receiving business
Zero stars would be more appropriate. I was just at my storage unit in ********* and the second I got out of the you can just smell the mold in the air its damp. My furniture is ruined and not replaceable as it is from the 70s. The upkeep is terrible. One of the garage doors is broken with a note saying you have to hold the button up. Enter back into the building hold the button down to close the door. Its been there for at least 2 to 3 weeks. The lawn landscape is completely overgrown. Also cant forget the constant fluctuat... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 2.9 star rating with 671 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.