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3215 Battleground Ave, Greensboro, NC, 27408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
The front desk was very rude to me when I did not deserve to be treated that way especially feeling as bad as I do. I am not the type of person that writes bad reviews unless it's really bad... this was. I think people who work in the medical field should be kind and at least like working with people. This front desk lady obviously does not!!!
Dr. Justin Reed is a useless sack of shit. My son, who is 1, hit his head and had a good cut on his forehead with a welt under it. We couldn't decide if it just needed a bandaid, or if it might require liquid stitches. My wife took him to this FastMed, which is the only urgent care in town open until 8 instead of 7:30. They got there about 10 minutes before closing. Without even looking at it, the receptionist went back and told Dr. Reed the baby may need stitches, so Dr. Reed referred my son to the hospital WITHOUT EVE... read more
Business response:
We're very sorry to hear about your experience at FastMed. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will contact us at CustomerRelations@FastMed.com so we can connect you with the lead physician? Thank you.
Why any employer would use this place for care/worker's compensation is beyond me. i have had to come back 3 times to get seen and each time have had to wait over an hour to get seen. there is no sense of urgency. the business is supposed to open at 8 am and there is a line of people out there door at 8:03 am. i watched one employee stroll slowly to the back door at 8:01 am as if she had all the time in the world. people are coming here already not feeling well. work with a purpose to get them in and out in an efficient man... read more
Arrived at fastned at 12:15...now its 1345hrs and stiil waiting on lobby....one guy was called and friend said the wait had taken 3 hours, this is an example of bad business snd is future prediction of a place that will go out of business. While wainting, numerous people got tired of waiting and got up s left...will try another place nect time
I came in today to be seen and sat here for over 2 hours only to be told that they had no female doctors on staff today and because I am having pelvic pain thy can't help me. If the "guest coordinator" would have looked at my paperwork earlier I could have had the time to go to another location; but now I will have to use the ED since it's a Saturday evening and everything else is closed. I am in so much pain I can barely function and now I have to go somewhere else. I will never come back here again.
Business response:
We were concerned to read about your healthcare experience, Rachel. We strive to deliver quality, convenient care, and based on your recount you experienced neither. We try to personally look into any clinical issues raised by our patients. Will you email us at CustomerRelations@FastMed.com so we can put you in touch with a lead clinical provider to address your experience and concerns? Thank you.
My daughter was seen for workmans comp visit. This was in Sep 2015. They have been sending me a bill ever since. I've provided every detail needed for claim. They still send bill and we can never get anyone on the phone to discuss the bill. Doctors and medical staff are great.
Business response:
Matt, we would like to have a billing team member connect with you directly to understand your particular situation so we can resolve this issue together. Will you please contact us at CustomerRelations@FastMed.com? Thanks again.
I had a very bad experience here. One, the staff are very standoffish and rude. ESPECIALLY, the receptionists. They don't like to listen to you. I had this one receptionist hang up on me when I called to let them know the tx wasn't working. I don't think the PA's know what they're doing either. They seem very young and inexperienced. I'd rather be seen by a real doctor. Please save your money and time and go to a better urgent care. And apparently they can't prescribe certain medications here. If you have a problem you've ha... read more
I think the only thing that opens at 8 here is the lobby! We were there at 8:40 with one other person in the lobby, he went in at 9:15 and we went in just minutes after. No one exited thru the lobby, no check outs either, except when the patient I brought in came outstanding 9:40. Nothing fast about that? If they have 5 patients, would it take 5 hours???
Business response:
First of all thanks so much for taking the time to write to us. Your concerns are our concerns, so we value your feedback. Second, we're sorry to hear about your wait time. We'd like to connect with you directly to understand what happened with your specific experience and to see if there's anything we can do on our end. Will you email us at CustomerRelations@FastMed.com, and the appropriate person will contact you? Thanks again.
If I could give 0 stars, I would. Waited over 2 hrs to take a urinalysis. It was a DOT test & legally you only have 2 hours to take test. Told desk clerk & she told me that they are allowed 3 hours. Guess they get to supersede the Code of Federal Regulations
Business response:
We were concerned to read about your healthcare experience. We strive to deliver quality, convenient care, and based on your recount you experienced neither. We try to personally look into any clinical issues raised by our patients. Will you email us at CustomerRelations@FastMed.com so we can put you in touch with a lead clinical provider to address your experience and concerns? Thank you.
FastMed Urgent Care has a 4 star rating with 1,968 reviews.
FastMed Urgent Care is closed now. It will open at 8:00 a.m.