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FastMed Urgent Care

3.9

About this business

Location details

3215 Battleground Ave, Greensboro, NC, 27408, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.91,930 reviews
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Molly B.'s profile image
Molly B. 
rating
2 years ago

If I could leave zero stars I would. Went in for a lower level sickness and was only the second person to come in the waiting room. Waited over two hours for the doctor and had to leave because I had somewhere to be (which I told them in the beginning). Very sad and disappointed, I went at the only time I could. And I can't afford to take off work, but now I will be sick this week with no medication. I understand there are people that come in that need immediate help, but it would be beneficial to this facility to hire more ... read more

Matthew W.'s profile image
Matthew W. 
rating
2 years ago

Zero stars is a better satisfaction score for this very sorry excuse of a business. The receptionist working the front counter was a terrible person. She insulted me and questioned my intelligence by inquiring about my "common sense." I called the facility on Friday to inquire about some appointments they may have for the beginning of the subsequent week. The lady I spoke with offered an appointment for Tuesday at 12:45 PM. I cautioned her because my ePassport expired that day at 10:59 AM. She reassured me that wouldn't be... read more

Jamal H.'s profile image
Jamal H. 
rating
2 years ago

This place is ass. Lady at the front was rude as hell for no reason and it only took like 3 hours for the most simple thing. I've been to better bathrooms with faster medical service. 

Brandee F.'s profile image
Brandee F. 
rating
3 years ago

I'm currently sitting here waiting on my partner. We waited 2 hours in the waiting room, and he's now been waiting 30 mins in the back to see a doctor. I've seen at least 5 people come and go ahead of me. This place is so unorganized, the staff is kind of rude. When I asked about the wait at the 1hr mark, was told that the appointment times (which we had a 12p appointment) didn't mean anything. I'd you don't HAVE to come here, DONT! Go to another facility. 

Eliza H.'s profile image
Eliza H. 
rating
3 years ago

TERRIBLE‼ the service is bad, the facility is dirty and the wait time is horrible! wait times are at least 2 hours at minimum and they fail to advise you of this at the time of making the appointment. 

LaVes D.'s profile image
LaVes D. 
rating
3 years ago

The young lady in the front had a terrible attitude when I checked in. While checking me in, a fellow coworker of hers asked her a question and her reply was "...yea, some shit like that". I was flabbergasted that she was speaking like that in front of me (a customer). The reviews were already not great but I would expect employees to do their best to help with bringing the reviews up. 

LaTwan M.'s profile image
LaTwan M. 
rating
4 years ago

Complete idiots. Had an appointment at 9:30. Went to front desk. I fill out paperwork and go to the waiting room. When I come up after an hour of waiting I ask how long it should be. And they ask me why I'm there? I had a 9:30 appointment. They didn't check me in until 10:45!!!! I work at 11am. Morning being wasted and no one is even apologetic. Ridiculous. 

Aliyah A.'s profile image
Aliyah A. 
rating
4 years ago

Made an appointment for 5:30pm showed up at 5:00pm, it is now going on two hours that I have been waiting just for a covid test. others before me have been waiting 3+ hours. 

Business response:

Thank you for providing this review, Aliyah. We appreciate any opportunity to learn where we can improve. Will you please email us at CustomerRelations@FastMed.com so we can share with the right person here at FastMed? Thank you! 

T J.'s profile image
T J. 
rating
4 years ago

AVOID THIS PLACE AT ALL COSTS, SCAM!!!! I recently went to this location for a Rapid and send out test for COVID 19, and had scheduled an appointment and was promised they had both tests available. Once I arrived I checked in and immediately was $135 even though I had insurance, the $100 was a "pre-payment" for tests. Once I was seen by the doctor and explain I had recently been exposed I was told they had run out of rapid covid tests, my girlfriend was also getting a test and went right behind me and when I told her they... read more

Business response:

Thank you for letting us know about this. We take such feedback very seriously and would appreciate if you could please contact us via email at CustomerRelations@FastMed.com. We'd like to connect to take action on your review. Thank you! 

Frequently asked questions about FastMed Urgent Care

How is FastMed Urgent Care rated?

FastMed Urgent Care has a 3.9 star rating with 1,930 reviews. 

When is FastMed Urgent Care open?

FastMed Urgent Care is closed now. It will open tomorrow at 8:00 a.m.