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Fernhill House Care Home Grange Ln Fernhill Heath, Grange Ln, Worcester, ENG, WR3 7UR, United Kingdom
Get directionsI have thoroughly enjoyed my stay here with all the care and attention. The staff are extremely friendly and welcoming.
Business response:
Dear Rose, Thank you for taking the time to write such a wonderful review of our home. Our team will be delighted to read your kind words and hearing how much you enjoyed your stay with us. Kind Regards
All the staff, from receptionists through carers, nurses, catering staff and maintenance personnel are so friendly and welcoming. The home itself has been really thoughtfully designed and decorated. It feels more like a hotel than a care home.
Business response:
Dear Tess, many thanks for taking the time to write such a lovely review, it is much appreciated. Kind Regards.
This was my first visit to Fernhill to see my grandmother and I was really impressed. The staff were very friendly and always made the effort to say hello. They clearly knew her really well and seemed really caring! Fernhill was beautifully decorated and I loved the outside spaces. The rooms and communal areas were really cosy with lots of thoughtful touches. My grandmother is very happy there and I thought it was a lovely, lovely place. Thank you for taking such good care of her!
Business response:
Dear Polly, thank you for writing such a positive review of our home, it is very much appreciated. Regards.
This is one of the best care homes I have seen. It is 5-star quality. Conveniently situated on the outskirts of Worcester and only about 3 miles from the M5 motorway Junction 6. Staff and management all very helpful and courteous. If in your price range, I strongly recommend a visit to the home.
Business response:
Hi Geoff, Many thanks for taking the time to post such a lovely review of our home. It is greatly appreciated by the team here at Fernhill House. Regards, Mike Dearn, Home Manager.
The whole experience of Fernhill House was 5 star. The entire staff are very welcoming, interested in the residents. it is very clean and very well laid out. There are interesting activities to join in with.
Business response:
Hi Karen, many thanks for your kind words regarding our lovely home, they are much appreciated. I will pass on your comments to the team who will be very pleased. Regards, Mike Dearn, Home Manager.
This is a very warm and welcoming nursing home. There are lots going on for residents in-house, and transport is provided for them if they want to go out and do their own thing. The home also organises appointments and transports residents to them, so that really helps families when it comes to hospitals, doctors, dentists etc. Staff are friendly and accommodating. They respond quickly to residents' needs. We all live a distance away, and the fact that everything is included for us is a huge bonus for us as a family. It mean... read more
I've been very impressed with the care shown by the staff at Fernhill House. They are attentive and gentle. As the local vicar we have found the home very welcoming. At Christmas, they invited local people who live alone for Christmas dinner with a programme of activities. They all thoroughly enjoyed themselves. They've also invited us to use one of the lounges for our bereavement group, it has a baby grand piano which meant we could have a wonderful carol service just before Christmas.
What a lovely place. Very welcoming, staff providing a very relaxed atmosphere. Keep up the good work!!
Business response:
Thank you for your kind words, we hope you enjoy all that Fernhill has to offer
Staff are very welcoming, person centred. The establishment is a high specification, warm, clean, smells nice.
Business response:
Thank you for your very positive review, we are very proud of our Fernhill team
Fernhill House Care Home has a 4.8 star rating with 113 reviews.
Fernhill House Care Home is open now. It is open 24/7.