Fernhill House Care Home

4.8

Assisted Living Facilities
Worcester, ENG

About this business

Wellness Assisted Living Facilities

Location details

Fernhill House Care Home Grange Ln Fernhill Heath, Grange Ln, Worcester, ENG, WR3 7UR, United Kingdom

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4.8112 reviews

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Geoff N

7 years ago

This is one of the best care homes I have seen. It is 5-star quality. Conveniently situated on the outskirts of Worcester and only about 3 miles from the M5 motorway Junction 6. Staff and management all very helpful and courteous. If in your price range, I strongly recommend a visit to the home.

Business response:

Hi Geoff, Many thanks for taking the time to post such a lovely review of our home. It is greatly appreciated by the team here at Fernhill House. Regards, Mike Dearn, Home Manager.

K T

7 years ago

The whole experience of Fernhill House was 5 star. The entire staff are very welcoming, interested in the residents. it is very clean and very well laid out. There are interesting activities to join in with.

Business response:

Hi Karen, many thanks for your kind words regarding our lovely home, they are much appreciated. I will pass on your comments to the team who will be very pleased. Regards, Mike Dearn, Home Manager.

Joann R

7 years ago

This is a very warm and welcoming nursing home. There are lots going on for residents in-house, and transport is provided for them if they want to go out and do their own thing. The home also organises appointments and transports residents to them, so that really helps families when it comes to hospitals, doctors, dentists etc. Staff are friendly and accommodating. They respond quickly to residents' needs. We all live a distance away, and the fact that everything is included for us is a huge bonus for us as a family. It mean... read more

Jo M

7 years ago

I've been very impressed with the care shown by the staff at Fernhill House. They are attentive and gentle. As the local vicar we have found the home very welcoming. At Christmas, they invited local people who live alone for Christmas dinner with a programme of activities. They all thoroughly enjoyed themselves. They've also invited us to use one of the lounges for our bereavement group, it has a baby grand piano which meant we could have a wonderful carol service just before Christmas.

Rob W

7 years ago

What a lovely place. Very welcoming, staff providing a very relaxed atmosphere. Keep up the good work!!

Business response:

Thank you for your kind words, we hope you enjoy all that Fernhill has to offer

Leigh A

7 years ago

Staff are very welcoming, person centred. The establishment is a high specification, warm, clean, smells nice.

Business response:

Thank you for your very positive review, we are very proud of our Fernhill team

James O

7 years ago

I was very impressed with the design/philosophy of Fernhill House Care Home and the objective of making it a comfortable home from home. Not like a conventional residential facility for the elderly. Excellent accommodation and service levels.

Business response:

Thank you very much for your kind review James. I will pass your comments on to the staff.

Jackie B

8 years ago

Fabulous home with wonderful, friendly staff and management. Everyone at the home works so very hard to meet my Dad's needs, who has dementia and has settled really well. The Oscar night was a triumph and was enjoyed by all. My family celebrated dad's birthday in September which we all enjoyed. Roast lunch was lovely along with an amazing Birthday cake compliments to the chef and kitchen staff, the food is always first class.

Business response:

Thank you so much Jackie, your comments are really appreciated by all our team!

H R W

8 years ago

What an absolutely superb care home. The facilities are excellent, the staff welcoming and the food and hospitality second to none. I would highly recommend to anyone seeking exemplary care for family or friends.

Business response:

Thank you very much for your lovely feedback. It means so much to our team.