Fernhill House Care Home

David C 

on Carehome.co.uk

6 years ago

The care, attention to detail and concern for the overall well being of their residents is nothing short of exemplary. This starts with senior management and cascades through the rest of the staff. I cannot recommend this care home more highly. 

Susie C 

on Carehome.co.uk

6 years ago

My mom was moved to this home recently, the care she is now receiving is amazing. All of the team are so caring and helpful and all do it with lovely smiles. The activities are fabulous. Not seen my mom so happy for a long time - thank you. And it all starts at the front door. 

Janet G 

on Carehome.co.uk

7 years ago

As I live in Belgium I really want to be sure Dad is happy! I can see he is in fine form! When me and my family come from Belgium we are all made very welcome! Home from home! Lovely lunch and nothing is too much to ask. Dad is probably not the easiest of people but I'm sure all the staff are very patient with him. Beautiful place, very well kept! Clean and very well organised. Glad to see he is making friends! Thanks for everything. 

Helen T 

on Carehome.co.uk

7 years ago

All staff are very caring indeed and all residents are treated with the utmost respect and nothing is too much trouble if you have any queries. 

C T 

on Carehome.co.uk

7 years ago

The home is beautifully furnished but not necessarily practical, eg. shower controls behind the seat, push flush, not a lever on the toilet. The staff are very caring and have always been approachable and very helpful. There is a wide choice of food and drink and visitors are always made very welcome. All of the staff have been understanding through the initial difficult settling in period. We are very impressed with them. 

Abi G 

on Carehome.co.uk

7 years ago

My nan has been moved back to Fernhill House after having a not so nice experience at another care home. Having previously stayed here on respite she is very happy to be back. All of the staff are very friendly and caring. Her spirits are high again after being back here for 2 weeks now. Thank you very much for looking after her so well. 

Rose W 

on Carehome.co.uk

7 years ago

I have thoroughly enjoyed my stay here with all the care and attention. The staff are extremely friendly and welcoming. 

Tess W 

on Carehome.co.uk

7 years ago

All the staff, from receptionists through carers, nurses, catering staff and maintenance personnel are so friendly and welcoming. The home itself has been really thoughtfully designed and decorated. It feels more like a hotel than a care home. 

Polly B 

on Carehome.co.uk

7 years ago

This was my first visit to Fernhill to see my grandmother and I was really impressed. The staff were very friendly and always made the effort to say hello. They clearly knew her really well and seemed really caring! Fernhill was beautifully decorated and I loved the outside spaces. The rooms and communal areas were really cosy with lots of thoughtful touches. My grandmother is very happy there and I thought it was a lovely, lovely place. Thank you for taking such good care of her!