Fernhill House Care Home

Louisa W 

on Carehome.co.uk

4 years ago

Fernhill is a wonderful setting, the facilities are excellent, all is very new and everything is in very good condition. The food is first class, the restaurant and bistro are lovely. Bedrooms are immaculate, and the ancillary services, hairdressing, nails and cinema are all like a top-end hotel. However, the best thing at Fernhill is the wonderful, caring, professional and dedicated staff. They cared so beautifully for our mother in the 18 months she was at Fernhill. She was treated magnificently and no one could have been ... read more

L W 

on Carehome.co.uk

4 years ago

I am extremely grateful for the wonderful care that my Nan received during her short stay (3.5 months) at Fernhill House. I honestly believe there is nowhere else I would have preferred her to be. In addition to the dedicated care and support given to Nan, the staff we very attentive and supportive to all of our family too. It really is such a beautiful care home with a fantastic team within it. 

R P 

on Carehome.co.uk

5 years ago

I wish to thank everyone at Fernhill House for looking after me so well during my recent time in respite there. I found all the staff very kind; sensitive to my needs and concerned for my wellbeing. I was treated with dignity and respect. I also enjoyed my vegetarian meals. A big thank you and I look forward to my next visit. 

M P 

on Carehome.co.uk

5 years ago

I wish to thank everyone for looking after my husband so well during his recent stay for respite. It meant a great deal to me knowing he was well settled, very much appreciated, and he liked the staff and enjoyed his vegetarian meals. When I visited, he was always in good spirits and cheerful and well cared for. Thank you also for being so supportive to me. All much appreciated. 

Krystyna M 

on Carehome.co.uk

5 years ago

When we were looking for a dementia care home for a very dear friend near to where we live, we visited quite a number of homes in the area. The first impression when entering a care home is always important as there are plenty that as soon as you enter you cannot wait to leave, but if you are a visitor and walk into Fernhill House, the atmosphere is fabulous with a lot of attention to detail for residents as well as visitors. The dementia wing on the first floor is just as welcoming. My friend spent just over one year as she... read more

J B 

on Carehome.co.uk

5 years ago

We’re so pleased for our mum to be at Fernhill House, it’s such a lovely place. The staff are so lovely and the dedication to the residents is second to none. Everyone has been very accommodating and very helpful. During COVID-19 the online gateway has been a wonderful tool for us to see how Mum has been getting on, we are so grateful to have this information at our fingertips. It gives us a great sense of comfort and reassurance. As well as being a beautiful place, it’s clear to see the residents are at the heart of what th... read more

James G 

on Carehome.co.uk

5 years ago

My 87 year old grandmother has Alzheimer's and has been a resident at Fernhill House since last summer. The care and attention she receives at Fernhill house is exceptional. The staff are very attentive and sensitive to her needs and I think my family would agree with me that we have absolutely no regrets choosing Fernhill House to care for our grandmother. We recently had a lunch at Fernhill House with my grandmother to celebrate my wedding as she was not able to travel to be with us on the day itself. It was a super occasi... read more

Derek G 

on Carehome.co.uk

5 years ago

We visited a range of care homes in the area and even tried one of them for a month's respite care, but in the end moved my mother, who is currently 87, into Fernhill House in the summer of 2019 and have never had reason to regret doing that. Mum has Alzheimer's but is alert and fully mobile and used to a very active life. Other care homes provide a safe space for residents but lack the staff to devote one-to-one time to provide stimulating activities to fill the day. Fernhill House does have enough staff to do that; who are... read more

J T 

on Carehome.co.uk

5 years ago

Staff are excellent, always polite, caring and extremely loving. Dad couldn't wish to be in better hands. Any concerns are always dealt with efficiently and promptly. I am kept fully informed of Dad's care needs. Staff will give of their time and have gone over and beyond during a recent bereavement, making sure that Dad had all the time to grieve, but also making sure that he is supported.