Fernhill House Care Home

H C 

on Carehome.co.uk

5 years ago

My 87-year-old mother has been living in the dementia community for six months, previously living independently at home, with carers support. The staff have all helped her to settle and take part in the full life offered by Fernhill House. She is very happy and wonderfully cared for physically, medically and emotionally as required. All staff are friendly and caring to mum and her visitors. Her physical surroundings in Fernhill House are excellent and well maintained. We are very pleased indeed with our experience at Fernhil... read more

Chris H 

on Carehome.co.uk

5 years ago

My mother-in-law moved to Fernhill in November 2019, after spending a month in another care home nearby which she hated. My wife and I were determined to move her to a care home that was of a much higher standard and had food that she actually liked. When we first visited Fernhill it was like entering a 5-star hotel, the staff were extremely friendly and helpful and we were shown around all the rooms and fabulous facilities. We were very impressed and she moved in. Anyway, that was over a year ago now and we have been comple... read more

R S 

on Carehome.co.uk

5 years ago

I found the staff across all grades could not be kinder. It is like a 4-star hotel. 

Julie C 

on Carehome.co.uk

6 years ago

The most amazing, caring team. My father was sadly there for too short a time, for palliative care. The whole family were treated as clients with utmost respect and kindness. No one could ever ask for a more peaceful, caring end to life or support for the family too. 

Liz M 

on Carehome.co.uk

6 years ago

The staff go over and above on their care for the residents - care for the whole person, not just physical needs. They have had a wish tree where residents can ‘wish for’ something outside the usual activities. My mother wished to go back to China where she’d lived and visited. That’s obviously not possible so China came to Fernhill House where 2 members of staff organised Chinese food to be bought in AND a Chinese dragon to entertain all the residents! It was amazing!! Thank you to everyone. She was thrilled! 

K D 

on Carehome.co.uk

6 years ago

As a family, we were able to relax knowing that our relative was sp well cared for. The staff are happy and obliging, patient beyond belief and really keen to get to know each resident. 

L H 

on Carehome.co.uk

6 years ago

My stay was really good. Staff and management were excellent. I really enjoyed my time here and feel much better for my stay. 

A H 

on Carehome.co.uk

6 years ago

My mother has not experienced respite care before and was very nervous. She ended up really enjoying her stay and left feeling much more refreshed. I wouldn't hesitate to recommend. 

Mike R 

on Carehome.co.uk

6 years ago

I went to Fernhill House after a hip operation for 2 weeks. It was excellent. All staff were great, friendly and happy. Great management team. The best thing I have done in years. Cannot praise them enough.