Fernhill House Care Home

j F 

on Carehome.co.uk

2 years ago

The kindness shown by the staff towards Mum and the wish to put residents at the heart of their decision making have been key in making Mum’s stay at Fernhill House so positive. The home is full of life and fun and it is a joy to watch. Have found the teams responsive and keen to address any issues as they arise. So very grateful to the teams. An exceptional home. 

W B 

on Carehome.co.uk

2 years ago

Thank you to the staff for looking after me and everyone. I think that living here must be like living in Buckingham Palace. 

L H 

on Carehome.co.uk

3 years ago

My mother has been under the care of Fernhill for a complete year now... through many management changes and under the time of the pandemic. We switched her status from "respite" over the Christmas period of 2021 to full-time resident. Fernhill's ability to create a "home" of dignity and professional elder care with cheerfulness and positivity has been a true gift to our family. We all live very far away from the home, so we depend on everything that Fernhill House provides... whether that be immediate care for Mother or hel... read more

Nicci G 

on Carehome.co.uk

3 years ago

Our mother was only at Fernhill for the final month of her life when she was approaching her end. She received outstanding care and kindness throughout from all of the staff, and her family will always be grateful. 

Alison B 

on Carehome.co.uk

3 years ago

Fernhill House was the perfect choice of care home for my mum nearly five years ago when she first moved in. She felt as if she was staying in a luxury hotel and enjoyed a glass of sherry with her friends before lunch, loved the singing on a Sunday morning and always loved the meals. As she has grown frailer, both mentally and physically, she has always been content and has even recently told me how lovely everyone is and that she has nice neighbours. The staff have cared for Mum with real kindness and maintained her dignity... read more

Michael S 

on Carehome.co.uk

3 years ago

Until the day she passed away, My wife, Val's mother was a resident at Fernhill house. As POA, I looked after her affairs. The family cannot thank the staff at the home enough. It would be unfair to name individuals. But everyone from the management team, the office staff, receptionists, nursing staff, carers, chefs, and housekeeping, hope I haven't missed anyone, were all caring, sympathetic and so supportive. They all contributed to Mum feeling loved, nothing was ever too much effort to make her days so comfortable. The fa... read more

Simon T 

on Carehome.co.uk

3 years ago

My aunt was a resident here for several months and thoroughly enjoyed her stay until her death. Her room was lovely with a calming feel yet bright and roomy. When we visited her the reception we received from the team was excellent, and always very welcoming. The home is immaculate. As a funeral director, I have visited many nursing homes, and Fernhill is definitely one of the best. Thank you for taking such great care of my wonderful aunt in her final months. 

Susan G 

on Carehome.co.uk

3 years ago

On my arrival, I was greeted politely and cheerfully, shown to where my friend was and offered refreshments. Nothing was too much trouble. All staff are friendly and approachable, working hard in a clean and tidy environment. 

Becky M 

on Carehome.co.uk

3 years ago

Thank you for all you did to help my elderly aunt. Your care was amazing in the 6 months she resided with you. She was able to enjoy her life in the safety and comfort of your home. You were all fantastic staff and so kind to us when she passed away.