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First Acceptance Insurance
- Insurance
- Nashville, TN
About this business
Location details
3813 Green Hills Village Dr, Nashville, TN, 37215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I have had this insurance almost 5 years and yes I have had lapse at times but I had insurance with them and they claim I never had insurance so my license was suspended because of this issue , but how you deny me of no insurance when I still have insurance through you all but you all Insure people with no license so I need to report this to the DMV office the corporate is in Nashville TN this is not right and there no way I can go 6 months without insurance no way they need to be shut down
Business response:
*******, thank you for your feedback and our apologies for the confusion surrounding this situation. Although this issue is from last year, we'd like to learn more about your experience. Please call us at 800-321-0899 so we can review your account and answer any questions. We look forward to hearing from you.
They have the worst customer service they said I must go into a office I bought online didn't know where a office was I ask if she could give me a address she angrily said no I can tell you we got one so rude I left them
Business response:
*****, thank you for your comments. We work hard to provide outstanding customer service for every customer and are disappointed that this was your experience. Although this review is from 2022, we would like to learn more. Please call us at 800-321-0899 so we provide you with the 5 star customer service you deserve. We look forward to speaking with you.
The worst insurance company ever. My car was stolen from right in front of my job. I'm in and out my car during the day. They decide to deny my claim because there's a possibility that the key was in the car. I don't know if the keys were in the car or not they are always in my pocket. But I notice I didn't have my keys. So I always lock my car just by hitting the button. My didn't make the noise to let u know if the keys are in the car. So I assumed I had my keys. My car hasn't been found and it hasn't even been 30 days yet... read more
Business response:
*****, thank you for your feedback. We are currently reviewing all Better Business Bureau reviews to learn more about our customers' experiences. We're unable to find a claim with the username provided, but if we can answer any questions about the claims process or if you have additional feedback you'd like to share, please call us at 800-779-2103. We look forward to speaking with you.
Frequently asked questions about First Acceptance Insurance
How is First Acceptance Insurance rated?
First Acceptance Insurance has a 3.9 star rating with 1,705 reviews.
When is First Acceptance Insurance open?
First Acceptance Insurance is open now. It will close at 5:00 p.m.