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First Acceptance Insurance

3.9

About this business

First Acceptance Insurance Company (FAIC), located at 3813 Green Hills Village Dr, Nashville, TN, underwrites and services insurance policies and related products sold by Independent Agents. For more than 50 years, FAIC has brought peace of mind into neighborhoods just like yours. We are focused on developing long-term relationships with our valued customers, including those who might need flexible payment schedules or have a few bumps on their record. From answering questions about your policy to settling your claim, FAIC i... read more

Location details

3813 Green Hills Village Dr, Nashville, TN, 37215, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 8:00 p.m.
Tue6:00 a.m. to 8:00 p.m.
Wed6:00 a.m. to 8:00 p.m.
Thu6:00 a.m. to 8:00 p.m.
Fri6:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
3.91,643 reviews
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Michaela M's profile image
Michaela M 
2 years ago

Me, my husband and two kids were in an accident with an Acceptance Insurance policy holder who was at fault and have had nothing but TERRIBLE service with every one of the adjusters and claims department workers... we have currently settled, but have been told it will take 7-10 business days for the lien to receive payoff! I am NOT happy at all considering this should be EXPEDITED since I was the one not at fault! Also was told that they have to wait on the title before they send me the check so I can get another vehicle! I ... read more

Shirley W's profile image
Shirley W 
3 years ago

I have had this insurance almost 5 years and yes I have had lapse at times but I had insurance with them and they claim I never had insurance so my license was suspended because of this issue , but how you deny me of no insurance when I still have insurance through you all but you all Insure people with no license so I need to report this to the DMV office the corporate is in Nashville TN this is not right and there no way I can go 6 months without insurance no way they need to be shut down 

Windi F's profile image
Windi F 
3 years ago

They have the worst customer service they said I must go into a office I bought online didn't know where a office was I ask if she could give me a address she angrily said no I can tell you we got one so rude I left them 

Don’t even M's profile image
Don’t even M 
3 years ago

The worst insurance company ever. My car was stolen from right in front of my job. I'm in and out my car during the day. They decide to deny my claim because there's a possibility that the key was in the car. I don't know if the keys were in the car or not they are always in my pocket. But I notice I didn't have my keys. So I always lock my car just by hitting the button. My didn't make the noise to let u know if the keys are in the car. So I assumed I had my keys. My car hasn't been found and it hasn't even been 30 days yet... read more

Frequently asked questions about First Acceptance Insurance

How is First Acceptance Insurance rated?

First Acceptance Insurance has a 3.9 star rating with 1,643 reviews. 

When is First Acceptance Insurance open?

First Acceptance Insurance is closed now. It will open tomorrow at 6:00 a.m.