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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,783 reviews
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Jovani F.'s profile image
Jovani F. 
5 years ago

Ladies and gentlemen kings and queens pay close attention! I’ve been speaking with Mizz Araceli for about a year now and I have been monitoring my credit she helped guide me through the process of a refi on my auto loan. I’m very blessed to have met her and to be honest her having all the right answers i needed to get my refi going saving close to 7,000 on my existing loan. Thank you Araceli and all your help if you guys need any guidance as far as a refi home or auto speak with Araceli at the Zarzamora location in south sid... read more

Business response:

Hi, Jovani. What an amazing review and talk about savings! Your feedback about Araceli's service is what we love to hear. Thank you for being a Firstmark Credit Union member. 

Carolina T.'s profile image
Carolina T. 
5 years ago

Ariana at the O’Connor Financial Center assisted me in opening a account and a IRA, it was such an awesome experience it took only a few minutes to get it all done. Walked out with copies of all my work and well organized I felt well take care of. Thank you Ariana for taking care of my needs. Look forward to your service again soon. 

Business response:

Hello, Carolina. We appreciate you sharing your experience when opening your IRA account with Ariana. We look forward to assisting you in the future. Thank you for choosing Firstmark Credit Union! 

Araceli A.'s profile image
Araceli A. 
5 years ago

From the moment I went through the drive-thru, I had excellent customer service. I asked if the lobby was open, if I needed to make an appointment, my questions were answered and an appointment was scheduled for me. I was then assisted as soon a I walked in by Priscilla. She helped me with set up the mobile app open a new account and answer all my questions. 

Business response:

Hello, Araceli. Welcome to Firstmark Credit Union! We hope you continue to enjoy the service we provide along with our new mobile app. Thank you for sharing your experience. 

Connie M.'s profile image
Connie M. 
5 years ago

Very helpful and easy to understand 

Business response:

Hi, Connie. We appreciate your time and review! Thank you for choosing Firstmark Credit Union. 

Tiffany H.'s profile image
Tiffany H. 
5 years ago

Alamo Ranch is Amazing. Very friendly and fast efficient service. 

Business response:

Thank you for your review, Tiffany! We appreciate your membership with Firstmark Credit Union. 

Grace R.'s profile image
Grace R. 
5 years ago

Customer service was excellent. Both Paul and Laura were great! 

Business response:

Hi, Grace. We appreciate your review and happy to hear of the excellent service you received. Thank you for choosing Fistmark Credit Union! 

Angelica A.'s profile image
Angelica A. 
5 years ago

Seamless refinance on my vehicle loan! 

Business response:

Hi, Angelica. That's great to hear! We hope you enjoy your new car. Thank you for choosing Firstmark Credit Union! 

Connie M.'s profile image
Connie M. 
5 years ago

Walked in and was greeted immediately. Took care of my business and was out within 20 minutes after opening a savings account. Very professional and outgoing. 

Business response:

Hi, Connie. It sounds like we were able to meet your banking needs and open an account for you quickly! We appreciate your review. Thank you for choosing Firstmark Credit Union! 

Francisco Z.'s profile image
Francisco Z. 
5 years ago

The best service and professional attitude you guys always make my day. 

Business response:

You're too kind, Francisco. Thank you for your review and for being a Firstmark Credit Union member! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,783 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.