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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everyone was so helpful in all the questions I had and more!
Business response:
Hi Jennifer, We're so glad to hear that you enjoyed your recent experience with us! We take pride in providing our members with the highest level of service, and it's always nice to hear when our efforts have been recognized. Thank you for your membership! Sincerely, Firstmark Credit Union
The appointment was very productive and informative. I find the personnel here very friendly but professional and helpful. They know many of their clients by name. Maria was great.
Business response:
Hi Sylvia, We're pleased to hear that you had a positive experience during your visit to our Alamo Ranch Financial Center! We're committed to providing excellent customer service to all of our members, and we are grateful for your feedback. Thank you for choosing Firstmark! Sincerely, Firstmark Credit Union
Great customer service awesome, account representative very attentive,friendly knowledgeable. The staff welcome us with a positive approach and made us feel comfortable.
Business response:
Hi Michael, We're very pleased to hear that you have had a positive experience with our team at our Potranco Financial Center. We're committed to providing our members with excellent service, and we appreciate your feedback. Your comments will help us to continue to improve our service and ensure that we are meeting the needs of our members. Thank you for your membership. Sincerely, Firstmark Credit Union
Great Credit Union and Member Service
Business response:
Hi Elorelai, We're so happy to hear that you had a positive experience with us! We greatly appreciate your feedback and will continue to strive to provide excellent service to our members. Your satisfaction is our top priority, and we are committed to providing you with the best possible experience. Thank you for your membership! Best, Firstmark Credit Union
Amazing team & very fast & friendly. :)
Business response:
Hi Cynthia, We sincerely appreciate your kind words. Thank you for being a valued member of Firstmark. We're glad to hear that you have been pleased with the level of service you received at our O'Connor Financial Center. We're always happy to help our members with their financial needs. Best, Firstmark Credit Union
Great service every time I come in for service! Thank you Firstmark!
Business response:
Hi Alexandria, We're delighted to hear that you always have a positive experience during your most recent visit to our Jefferson Financial Center! Your kind words are appreciated, and we thank you for being a loyal member. Best, Firstmark Credit Union
The lady took care of us very well with friendly service.
Business response:
Hi Takashi, We're so grateful for your feedback. Your satisfaction is our top priority, and it is always a pleasure to hear that we have met your expectations. We appreciate your continued membership, and we look forward to serving you in the future. Best, Firstmark Credit Union
Excellent service. I've been very sick so my hearing was off.The young lady that helped me was so patient with me. I really appreciate her kindness. She was an angel amongst us. Thank you so much 💓
Business response:
Hi Lily, We're very pleased to hear that you had a positive experience with our team. We appreciate your kind words and we hope you continue to feel better. Thank you for your membership! We look forward to assisting you in the future. Best, Firstmark Credit Union
Alex Hernandez helped us start an account and CDs. She was extremely knowledgeable and helpful. Explained everything thoroughly.
Business response:
Hi Peggy, We're delighted to learn about your positive experience with Alex at our Legacy Financial Center. Thank you for taking the time to share your feedback with us. We strive to provide excellent customer service and are happy to hear that we met your expectations. We appreciate your membership. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 3,625 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.