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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very polite, outstanding customer service, very helpful and very minimal wait time. Thank you for taking care of me and family.
Business response:
Hello Juanita, We are ecstatic to hear about your positive experience with the Jefferson team. It's our goal to provide excellent service to all our members. Thank you for your kind words and thoughtful review! Best, Firstmark Credit Union
Great place in La Vernia! Excellent customer service! Jonah Rodriguez was so knowledgeable and patient. Really appreciated the attention he gave us!
Business response:
Hello Rhea, We are thrilled about your positive experience with Jonah! The La Vernia team is fantastic and always ready to serve our members. Thank you for the kind words and five-star review! Best, Firstmark Credit Union
Good information and good help.
Business response:
Hi Sidney, We are happy to hear that you had an informative and helpful visit. Thank you for sharing, and we look forward to assisting you in the future! Best, Firstmark Credit Union
Super friendly employees. Very helpful Thank you Crystal Saucedo
Business response:
Hi Araceli, Your positive experience with Crystal is greatly appreciated. Thank you for sharing your review! Let us know how we can help you again in the future. Best, FIrstmark Credit Union
Tracy was very helpful in getting a second checking account open for me 5 Star experience.
Business response:
Hello Emmet, We appreciate your five-star review and feedback on your visit. We love to hear it! It's great to know Tracy was so helpful during the process. Thank you for sharing your experience and choosing us for your second checking account! Best, Firstmark Credit Union
Both customer were professional and knowledgeable.
Business response:
We're thrilled to hear that both customer were professional and knowledgeable. Thank you for sharing your experience with us!
Great service! I was in and out within 15 minutes. Thank you!
Business response:
Hi Sylvia, It's fantastic to hear about the helpful and efficient service the O'Connor team provided! Our goal is to provide superior service to all our members. We appreciate the five-star review! Best, Firstmark Credit Union Thank you for sharing your review and for your continued membership! Best, Firstmark Credit Union
Fast, friendly service
Business response:
Hi Jon, We appreciate your review and feedback on your visit. Thank you for choosing us, and we look forward to your continued membership! Best, Firstmark Credit Union
Long, sometimes confusing and sometimes the left hand didn't know what the right hand was doing. Worked through it.
Business response:
Hello Larry, We appreciate your honest feedback and are here to help. We understand your experience with us was inconsistent and could have been better. We're grateful for your patience in working through these issues with us. Your input is valuable as we continually strive to improve our processes and service. Let us know if you'd like to speak with someone further about your review and feedback. You can share your number by email at social@firstmarkcu.org. Thank you for your review. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,426 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.