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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awesome customer service as always!
Business response:
Hi Angelita, We're excited to hear about your awesome customer service experience when visiting our Mission location. It's fulfilling to hear about the excellent service our team provides to our members. Let us know how we can help you in the future! Best, Firstmark Credit Union
I had the most helpful financial specialist. Mrs. Tanya Vermersch, was great. Explained everything step by step.
Business response:
Hello Leticia, We are delighted to hear about your positive experience with Tanya! It's fantastic to hear that she provided such helpful service. We pride ourselves on having knowledgeable and helpful financial specialists to assist our members. Thank you for your review and for taking the time to share your experience with us! Best, Firstmark Credit Union
Ms. Dulce Alvarez, was very understanding of my needs. Her knowledge helped me greatly. Thanks for having a smiling and professional employee.
Business response:
Hi Berta, Thank you for your wonderful review and feedback! We appreciate your kind words about Dulce on your visit. Our goal is to serve our members to the best of our ability and it's gratifying that we met that standard with you! Best, Firstmark Credit Union
The lady was excellent. Took time to explain everything
Business response:
We are glad to hear that the lady was excellent and took time to explain everything. Thank you for sharing your experience with us.
Very friendly and patient with me since it's my first time opening the bank account there with highly recommended great staff
Business response:
Hi Shirley, We greatly appreciate your positive review! We're so glad to hear that you had a wonderful experience on your first visit and while opening your new account! Our team strives to provide excellent service to all our members, and we're glad we could meet your expectations. We look forward to continuing to serve you in the future! Thank you for choosing us for your banking needs. Best, Firstmark Credit Union
Great thanks
Business response:
Hello Lana, Thank you for your review! We are happy to hear you had a great experience on your visit. Let us know how we can help you again in the future. Best, Firstmark Credit Union
Everyone especially Kyle was very patient and helpful . He was very well trained and gave several hints and examples to make things easier or simpler .
Business response:
Hi Carolyn, Thank you for sharing your positive experience with Kyle! We are privileged to have been able to assist you. We are pleased to hear your service was thorough making your experience enjoyable. Our team strives to provide excellent service, and it's great to know we exemplified this during your interaction! Best, Firstmark Credit Union
Perfect! Very the person who got me set up was lovely and very professional.
Business response:
Hi Zachary, Your review is important to us, and we're thrilled to hear about your positive experience! We greatly appreciate your kind words regarding our service and the team member who assisted you. Thank you for taking the time to share your experience! We strive to maintain this level of service for all our members and look forward to continuing to serve you in the future. Best, Firstmark Credit Union
The La Vernia staff is all great! So kind and friendly, love working with all of them!
Business response:
Hi Laura, We're grateful for your kind words about the La Vernia staff! It's wonderful to hear you had such a positive experience. We take pride in our team's commitment to providing friendly and excellent service. Thank you for taking the time to share your review with us. We appreciate your membership and look forward to continuing to serve you. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,080 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.