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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,316 reviews
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John H.'s profile image
John H. 
a year ago

Excellent service 

Business response:

Hi John, It was our privilege to provide you with excellent service! Thank you for sharing your feedback and review. Let us know how we can help you in the future. Best, Firstmark Credit Union 

Jonas G.'s profile image
Jonas G. 
a year ago

Excellent service 

Business response:

Hello Jonas, Thank you for sharing your experience. We look forward to providing you with quality service in the future. Best, Firstmark Credit Union Best, Firstmark Credit Union 

Frances C.'s profile image
Frances C. 
a year ago

Cynthia at your O'Connor & IH35 location was extremely helpful. I came in to apply for a truck loan and she was a great help with me completing my application. Thankfully, I got approved all in one afternoon! Kiddos to Cynthia for her knowledge, expertise and guidance today. 

Business response:

Hi Frances, We're thrilled to hear about your positive experience with applying for a truck loan. It's wonderful that Cynthia provided helpful and thorough assistance during the application process. We appreciate your time to share your feedback, as it helps us recognize our team members who go above and beyond for our members. Thank you for your kind words and review. Best, Firstmark Credit Union 

George P.'s profile image
George P. 
a year ago

Savanah was great. She was kind, courteous and patient. She followed up with my every concern. When we got disconnected, she called me back immediately. I got through the loan process thanks to her 

Business response:

Hi George, We are delighted to hear about your positive experience with Savanah. It's great that she was helpful throughout your loan process. We take pride in the level of assistance we provide all our members and are happy your interaction with our team was five stars! Thank you for taking the time to share your feedback! Best, Firstmark Credit Union 

Alejandro A.'s profile image
Alejandro A. 
a year ago

Awesome! great people great service 

Business response:

Hello Alejandro, We're delighted to hear that you had a great experience with us! Let us know how we can help you in the future. Thank you for sharing your review! Best, Firstmark Credit Union 

Raul Hernandez V.'s profile image
Raul Hernandez V. 
a year ago

Priscilla was awesome and knowledgeable. The process was a breeze. Would definitely recommend her and this branch to friends and family 

Business response:

Hi Raul, We're excited to hear that Priscilla was a pleasure to work with and appreciate your recommendation to your friends and family. Thank you for sharing your experience and grateful to have you as a member! Best, Firstmark Credit Union 

Maria M.'s profile image
Maria M. 
a year ago

New Team is Awesome and always so friendly! They take time educating me every time I visit the Bitters location! Thank you Firstmark. 

Business response:

Hello Maria, Thanks for the positive feedback! We're glad to hear that our team at the Bitters location is always friendly and helpful. Best, Firstmark Credit Union 

Deborah F.'s profile image
Deborah F. 
a year ago

Aracely was knowledgeable, professional and answered all my questions. Great customer service!!! 

Business response:

Hello Deborah, We are thrilled to hear about your positive visit and appreciate your membership. Thank you for sharing your experience. We look forward to helping you in the future! Best, Firstmark Credit Union 

Miguel G.'s profile image
Miguel G. 
a year ago

Great experience with Laura at Huebner Branch Always helpful and so professional Thank you! 

Business response:

Hello Miguel, We are happy to hear about your great experience with Laura. Thank you for taking the time to share your review. Let us know how we can help in the future! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,316 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.