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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,351 reviews
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Maria M.'s profile image
Maria M. 
a year ago

Plenty of information 

Business response:

Hello Maria, Thank you for taking the time to share your review. We're glad to hear you received the help you needed. Best, Firstmark Credit Union 

Richard M.'s profile image
Richard M. 
a year ago

Great experience and great customer service opening a new account. 

Business response:

Hi Richard, We're delighted to hear about your member experience when opening your account! Thank you for choosing us and sharing your feedback! Best, Firstmark Credit Union 

Linda A.'s profile image
Linda A. 
a year ago

Once I received approval for loan, Alexandria and I Ariza walked me through receiving and returning documents electronically via email and DocUSign. It made things much easier to do from home; did not need to venture out in freezing weather.. Presto-in less than 2 hrs, my loan was deposited in my account. Thank you /Gracias and great job! 

Business response:

Hi Linda, Thank you for taking the time to share your experience with us! We appreciate your feedback and are glad we could make the loan process easier for you. We understand the value of convenience and are pleased that the loan closing and funding were efficient and hassle-free. Your satisfaction is our priority, and we're grateful for your trust in our services! Best, Firstmark Credit Union 

Yolanda C.'s profile image
Yolanda C. 
a year ago

Amazing customer service. Thank you 

Business response:

Hello Yolanda, Thank you for sharing your positive experience with us. We are happy to hear that you received amazing service. Let us know how we can help you in the future! Best, Firstmark Credit Union 

Matthew J.'s profile image
Matthew J. 
a year ago

This is an awesome Credit Union . From appointment set up online to open account with Christene , getting son with first account set up and I . Customer Service is amazing . Thank you Debra , Christene, and Kyle for taking care of us !!!! 

Business response:

Hi Matthew, We love everything about your experience with our talented New Braunfels team, and it's great to know that your entire visit was helpful from the beginning! We appreciate your kind words and choosing us for your new accounts! We look forward to continuing to serve you and your family. Best, Firstmark Credit Union 

Jose R.'s profile image
Jose R. 
a year ago

Raul is the nicest gentleman. He is helpful 

Business response:

Hi Jose, Thank you for the kind words about Raul! We are thrilled to hear that he was helpful and nice. Best, Firstmark Credit Union 

Steven G.'s profile image
Steven G. 
a year ago

Great, fast, friendly, informative 

Business response:

Hi Steven, It sounds like you had a fantastic visit and we are thrilled to hear about it! Let us know how we can help you again in the future. Thank you for your review! Best, Firstmark Credit Union 

Crystal R.'s profile image
Crystal R. 
a year ago

it was amazing, the employees were super nice and sweet!! 

Business response:

Hi Crystal, Your positive review is greatly appreciated! Thank you for sharing your experience with us. Best, Firstmark Credit Union 

Teresa T.'s profile image
Teresa T. 
a year ago

In the process of applying for a personal loan, Mariana Tirado by far made the experience quite pleasant. She was professional, courteous, knowledgeable, friendly and very efficient. 

Business response:

Hi Teresa, We're pleased to hear about your loan experience with Mariana. It's wonderful to know she demonstrated a professional and helpful experience. We appreciate your feedback and are glad we could assist you with your financial needs! Thank you for taking the time to share your positive feedback and a five-star review! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,351 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.