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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The lady was excellent. Took time to explain everything
Business response:
We are glad to hear that the lady was excellent and took time to explain everything. Thank you for sharing your experience with us.
Very friendly and patient with me since it's my first time opening the bank account there with highly recommended great staff
Business response:
Hi Shirley, We greatly appreciate your positive review! We're so glad to hear that you had a wonderful experience on your first visit and while opening your new account! Our team strives to provide excellent service to all our members, and we're glad we could meet your expectations. We look forward to continuing to serve you in the future! Thank you for choosing us for your banking needs. Best, Firstmark Credit Union
Great thanks
Business response:
Hello Lana, Thank you for your review! We are happy to hear you had a great experience on your visit. Let us know how we can help you again in the future. Best, Firstmark Credit Union
Everyone especially Kyle was very patient and helpful . He was very well trained and gave several hints and examples to make things easier or simpler .
Business response:
Hi Carolyn, Thank you for sharing your positive experience with Kyle! We are privileged to have been able to assist you. We are pleased to hear your service was thorough making your experience enjoyable. Our team strives to provide excellent service, and it's great to know we exemplified this during your interaction! Best, Firstmark Credit Union
Perfect! Very the person who got me set up was lovely and very professional.
Business response:
Hi Zachary, Your review is important to us, and we're thrilled to hear about your positive experience! We greatly appreciate your kind words regarding our service and the team member who assisted you. Thank you for taking the time to share your experience! We strive to maintain this level of service for all our members and look forward to continuing to serve you in the future. Best, Firstmark Credit Union
The La Vernia staff is all great! So kind and friendly, love working with all of them!
Business response:
Hi Laura, We're grateful for your kind words about the La Vernia staff! It's wonderful to hear you had such a positive experience. We take pride in our team's commitment to providing friendly and excellent service. Thank you for taking the time to share your review with us. We appreciate your membership and look forward to continuing to serve you. Best, Firstmark Credit Union
Your teller was very friendly and helpful.
Business response:
Hello Ronald, We are thrilled that our team member was friendly and helpful! Thank you for taking the time to share your experience. We hope to assist you again in the future. Let us know how we can help! Best, Firstmark Credit Union
The customer service was excellent on the both days that I was there. I was very impressed with how smooth everything went. The loan officers were very professional, courteous, and took their time in explaining everything. Thank you to Kyle Clemons and Tanya at the Mission branch.
Business response:
Hello Teresa, We are thrilled about your positive experience and found our member service helpful during the loan process. It's our goal to provide each member with professional and courteous assistance while explaining everything thoroughly. We appreciate your kind words! Hopefully, we continue to provide you with the same level of service in the future. Best, Firstmark Credit Union
Representatives and overall personnel are very attentive and helpful
Business response:
Hello Dolores, Thank you for your positive feedback. We are delighted to hear that you found our representatives and overall personnel to be attentive and helpful. We strive to provide excellent service to all our members! We appreciate your kind words and look forward to continuing to serve you with the same level of dedication and support in the future. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,183 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.