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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,547 reviews
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Janie L.'s profile image
Janie L.Ā 
11 months ago

Summer was very helpful and we thank her very much.😊😊 

Business response:

Hello Janie, We are glad Summer provided you with a helpful experience. The Culebra team is always ready and willing to give the best service to our members. Thank you for your kind words and review! Best, Firstmark Credit UnionĀ 

Maria M.'s profile image
Maria M.Ā 
11 months ago

Very Professional, courteous, explained every detail and made sure I understood it. Did not rush at all. He was excellent and I was very satisfied with his work. Excellent service!!.Ā 

Business response:

Hi Maria, We are thrilled to hear about your excellent experience with us! It's our goal to provide this level of service. We are happy we met the mark on your visit. Let us know how we can help you in the future. Thank you for sharing your review! Best, Firstmark Credit UnionĀ 

Dolores P.'s profile image
Dolores P.Ā 
11 months ago

Fantastic. Everything was great. Teller is very professional and nice.Ā 

Business response:

Hi Dolores, We sincerely value your feedback and review! Thank you for sharing your positive experience with us. We look forward to your continued membership! Best, Firstmark Credit UnionĀ 

Roman R.'s profile image
Roman R.Ā 
11 months ago

Ɓngela was very compassionate towards us. She would explain everything that we were not familiar with. And she was so patient with us since we don’t have new technology knowledge. Loved her.Ā 

Business response:

Hi Linda, We are delighted to hear about Angela's compassionate and patient service. Her dedication to explaining the process and making you comfortable exemplifies our values. We are grateful for your membership and appreciate your kind words and review! Best, Firstmark Credit UnionĀ 

John B.'s profile image
John B.Ā 
11 months ago

She made it very pleasant! And helped with what I needed and very understand of my personal circumstances.Ā 

Business response:

Hi John, Thank you for sharing your positive review and feedback! We are happy to hear our team member was pleasant and helpful on your visit. It's our privilege to have you as a member, and we look forward to assisting you in the future! Best, Firstmark Credit UnionĀ 

Ricardo L.'s profile image
Ricardo L.Ā 
a year ago

Customer service was great šŸ‘šŸ¾Ā 

Business response:

Hi Ricardo, We're pleased to hear that you had a great experience. Our team strives to provide a helpful member experience, and happy we met the mark! Thank you for the five-star review! Best, Firstmark Credit UnionĀ 

Mary V.'s profile image
Mary V.Ā 
a year ago

We went in on Saturday at the Culebra location to get some papers notarized. Christopher Rodriguez greeted us with a friendly smile. He was able to get our papers notarized in timely matter. He is THE BEST OF THE BEST!!Ā 

Business response:

Hello Mary, We are delighted to hear about your visit with Christopher. It's our goal to provide helpful service to our members, and we are happy it was your experience! Thank you for the kind words and your review! Best, Firstmark Credit UnionĀ 

Kathleen H.'s profile image
Kathleen H.Ā 
a year ago

The teller was very helpful and explained everything I asked her about. She was very knowledgeable and I was comfortable putting my money in a CD.Ā 

Business response:

Hi Kathleen, It's great to know you had a positive experience with our team when opening your new CD! It was our privilege to help you, and we look forward to your continued membership. Let us know how we can assist in the future. Best, Firstmark Credit UnionĀ 

Marcos M.'s profile image
Marcos M.Ā 
a year ago

Ya are wonderful as always . That’s why Firstmark is my local credit union and I always recommend Firstmark to friends and family.Ā 

Business response:

Hi Marcos, Thank you for your wonderful feedback and review! We appreciate your loyalty and recommendations to your friends and family. We look forward to your continued membership. Let us know how we can help you again in the future! Best, Firstmark Credit UnionĀ 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,547 reviews.Ā 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.Ā