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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everyone at the branch was great, took a little while to see someone but that was not their fault. They kept me up to date on wait time and did what they could to assist before seeing a rep. The branch manager is awesome.
Business response:
Hello Alonso, It was a pleasure assisting you and happy to hear of the service the team provided on your visit! We appreciate your sharing your experience. Let us know how we can continue to assist you along your financial path! Best, Firstmark Credit Union
Great very prompt
Business response:
Hello Inelda, We appreciate the kind words of your visit! Thank you for sharing your feedback. We look forward to assisting you again along your financial journey! Best, Firstmark Credit Union
She was very good. I loved how she answered all my questions and my concerns.
Business response:
Hello, Erika. We are grateful to hear about the experience provided to you and were able to address all your needs. Thanks for sharing your feedback! Let us know how we can assist you in the future. Best, Firstmark Credit Union
. Thank you Alamo ranch team for always being so helpful and supportive of all my needs
Business response:
Hi Noah, We are thrilled to hear how helpful and supportive the Alamo Ranch team has been. Thank you for taking the time to share your positive experience with us. Let us know how we can help, or stop by for assistance! Best, Firstmark Credit Union
I needed to create a new share account and could not do it on the FMCU app. Also, needed to add a member-to-member transfer account. Came in and a bank associate took care of it. It took him a bit but he got in done. The floor supervisor was also helpful and has been in the past.
Business response:
Hi Fernando, It's great to hear we were able to help you with a new share account and transfer. Your review and membership are very much appreciated! Let us know how we can assist you in the future. We are here to help. Best, Firstmark Credit Union
My experience was great I like the great attitude of Firstmark employees I have not had a bad experience with anyone I talk to there
Business response:
Hello Robert, Awesome! It's our goal to provide our members with consistent quality service. We are glad you have continued to experience that level of helpfulness. We look forward to continuing to assist you with great care. Thank you for sharing your positive feedback! Best, Firstmark Credit Union
From start to finish the application process was completed on a timely manner and everyone whom I spoke to played a key role on making this process easier for me. I appreciated Filo returning my calls in a timely manner and responding to my questions with patience and professionalism. Trisha at Mission Branch is an invaluable asset to FIRSTMARK! Thank-you!!!
Business response:
Hi Teresa, We appreciate your kind words about Filo and Trisha at our Mission Branch. It's great to hear that your experience from start to finish was made easy by our team's effort and approach. It's our goal to provide you with the same level of service throughout your membership. Let us know how we can help you in the future! Best, Firstmark Credit Union
Every. Good
Business response:
Hi Berta, Your review is appreciated. Thank you for your feedback! Best, Firstmark Credit Union
Courteous, promt and professional services!
Business response:
Hi Bertha, Thank you for your positive feedback! We're delighted to hear that you found our services courteous, prompt, and professional. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If there's anything more we can do for you, please let us know! We appreciate your membership and look forward to serving you again in the future. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,124 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.