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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an exceptional experience with the New Braunfels team at Firstmark! From the moment I walked in, I felt genuinely welcomed. The team was professional, friendly, and attentive. Kyle Reyes personally assisted me with opening my CD, ensuring everything was handled smoothly and efficiently. Their service truly exceeded my expectations.
Business response:
Hello Mark, Thank you for your thoughtful feedback! We are overjoyed to hear about your exceptional experience at the New Braunfels location. It's great to know that you felt welcomed as soon as you walked in. We take pride in providing a helpful and friendly experience. Your satisfaction is our top priority, and we're delighted that our service exceeded your expectations. Thank you for choosing Firstmark for your financial needs. Best, Firstmark Credit Union
Very professional
Business response:
Hi Ben, Thank you for taking the time to share your experience. We are grateful for your positive feedback. Best, Firstmark Credit Union
Very well. Very professional. Communication skills awesome.
Business response:
Hello Ernest, Thank you for taking the time to share your experience with us! We sincerely value your review and are glad our services were helpful. Best, Firstmark Credit Union
I was very happy opening account with Firstmark because I wanted better rates on my money that I wasn’t getting at my other financial institutions and I want to thank Madalyn Canales for helping me set up my new account, she made it easy for me to understand and answered all my questions.
Business response:
Hello Frederick, It's our privilege to have helped you open an account with us! Thank you for choosing Firstmark. We are glad to hear that Madalyn assisted you effectively, making it an easy experience. We appreciate your trust in us to provide better rates for your money! Best, Firstmark Credit Union
Very friendly, knowledgeable young lady. Made me feel very comfortable right away. I instantly knew I had gone to the right place! I was assisted by Mariana Tirado. What an asset she is to dealing with people! Thank you again Ms Tirado. God bless you.
Business response:
Hi Susanna, We're glad to hear about your positive experience with Mariana. It's wonderful knowing she made you feel comfortable and provided helpful assistance. We appreciate your review of your visit. Thank you for choosing us, and we look forward to assisting you in the future! Best, Firstmark Credit Union
Love coming to this location because everyone friendly and helpful especially Tracy Gonzales
Business response:
Hi Pedro, We love to hear it! It's our privilege to help you, and we look forward to providing you with the level of service you've come to expect from the team. Thank you for the kind words and review! Best, Firstmark Credit Union
The rep was helpful with all of my questions - patient, warm, and understanding.
Business response:
Hello Evelyn, It's great to hear that our representative was helpful and welcoming during your call. Thank you for sharing your review! Best, Firstmark Credit Union
Did great!! Adrian was very helpful, very professional ., he was a great help to me. I also want to thank the credit union for all your help.
Business response:
Hi Sandra, We are delighted to hear about your positive experience with Adrian. It's our privilege to be able to help you, and we appreciate having you as a member. Let us know how we can assist you in the future! Best, Firstmark Credit Union
Angela was great. She put off going to lunch to assist me because she remembered making my appointment. They were short handed and was so friendly with helping me. Angela is so friendly and helpful. Thank you again Angela
Business response:
Hello Loretta, It's great knowing that Angela provided you with friendly and helpful service! Our team cares about our members, and we are thrilled your experience with us was beneficial. Thank you for taking the time to share your positive experience with us! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,301 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.