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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,084 reviews
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Teresa E.'s profile image
Teresa E. 
a year ago

From start to finish the application process was completed on a timely manner and everyone whom I spoke to played a key role on making this process easier for me. I appreciated Filo returning my calls in a timely manner and responding to my questions with patience and professionalism. Trisha at Mission Branch is an invaluable asset to FIRSTMARK! Thank-you!!! 

Business response:

Hi Teresa, We appreciate your kind words about Filo and Trisha at our Mission Branch. It's great to hear that your experience from start to finish was made easy by our team's effort and approach. It's our goal to provide you with the same level of service throughout your membership. Let us know how we can help you in the future! Best, Firstmark Credit Union 

Berta G.'s profile image
Berta G. 
a year ago

Every. Good 

Business response:

Hi Berta, Your review is appreciated. Thank you for your feedback! Best, Firstmark Credit Union 

Bertha P.'s profile image
Bertha P. 
a year ago

Courteous, promt and professional services! 

Business response:

Hi Bertha, Thank you for your positive feedback! We're delighted to hear that you found our services courteous, prompt, and professional. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If there's anything more we can do for you, please let us know! We appreciate your membership and look forward to serving you again in the future. Best, Firstmark Credit Union 

Kylen L.'s profile image
Kylen L. 
a year ago

Brendan assisted me and was extremely helpful!! Love this branch!!! 

Business response:

Hi Kylen, Thank you so much for your kind words! We’re thrilled to hear that Brendan provided you with such great assistance. If you need anything else or have any more feedback, don’t hesitate to let us know. We look forward to seeing you again soon! Best, Firstmark Credit Union 

Jenny M.'s profile image
Jenny M. 
a year ago

Nice people! Good service! 

Business response:

Hi Jenny, Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our team and enjoyed the service. Your feedback motivates us to keep up the great work. We look forward to seeing you again soon! Best, Firstmark Credit Union 

Marisol S.'s profile image
Marisol S. 
a year ago

I met with Sonia she assisted me in opening up an account with your bank. She had excellent customer service and I was very satisfied with how much information she shared about your bank. 

Business response:

Hi Marisol, Thank you for taking the time to share your experience! We're delighted to hear that Sonia provided excellent service and gave you a thorough overview of Firstmark. Your satisfaction is our top priority, and it’s wonderful to know that Sonia’s assistance made a positive impression. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing us! Best, Firstmark Credit Union 

Wayne B.'s profile image
Wayne B. 
a year ago

Service was excellent, prompt, and helpful. 

Business response:

Hi Wayne, Thank you for your kind words! We’re thrilled to hear that you found our service excellent, prompt, and helpful. Your satisfaction is our top priority, and we look forward to continuing to serve you! Best, Firstmark Credit Union 

George G.'s profile image
George G. 
a year ago

Greg was very friendly and informative 

Business response:

Hi George, Thank you for your feedback! We’re glad to hear that Greg made such a positive impression with his friendliness and helpful information. We appreciate your positive feedback and look forward to assisting you again in the future. Best, Firstmark Credit Union 

Joe D.'s profile image
Joe D. 
a year ago

Very friendly and knowledgeable, great great help 

Business response:

Hi Joe, Thank you for your wonderful feedback! We're delighted to hear that you found our team both friendly and knowledgeable. It’s our goal to provide exceptional service and support, so your satisfaction means a lot to us. If you need any further assistance, please don’t hesitate to reach out! We appreciate your membership! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,084 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.