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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,485 reviews
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Emmet S.'s profile image
Emmet S. 
a year ago

Tracy was very helpful in getting a second checking account open for me 5 Star experience. 

Business response:

Hello Emmet, We appreciate your five-star review and feedback on your visit. We love to hear it! It's great to know Tracy was so helpful during the process. Thank you for sharing your experience and choosing us for your second checking account! Best, Firstmark Credit Union 

Sara B.'s profile image
Sara B. 
a year ago

Both customer were professional and knowledgeable. 

Business response:

We're thrilled to hear that both customer were professional and knowledgeable. Thank you for sharing your experience with us! 

Sylvia M.'s profile image
Sylvia M. 
a year ago

Great service! I was in and out within 15 minutes. Thank you! 

Business response:

Hi Sylvia, It's fantastic to hear about the helpful and efficient service the O'Connor team provided! Our goal is to provide superior service to all our members. We appreciate the five-star review! Best, Firstmark Credit Union Thank you for sharing your review and for your continued membership! Best, Firstmark Credit Union 

Jon B.'s profile image
Jon B. 
a year ago

Fast, friendly service 

Business response:

Hi Jon, We appreciate your review and feedback on your visit. Thank you for choosing us, and we look forward to your continued membership! Best, Firstmark Credit Union 

Larry F.'s profile image
Larry F. 
a year ago

Long, sometimes confusing and sometimes the left hand didn't know what the right hand was doing. Worked through it. 

Business response:

Hello Larry, We appreciate your honest feedback and are here to help. We understand your experience with us was inconsistent and could have been better. We're grateful for your patience in working through these issues with us. Your input is valuable as we continually strive to improve our processes and service. Let us know if you'd like to speak with someone further about your review and feedback. You can share your number by email at social@firstmarkcu.org. Thank you for your review. Best, Firstmark Credit Union 

Priscilla H.'s profile image
Priscilla H. 
a year ago

Raul is very pleasant to work with. He is a breath of fresh air, he knows his stuff. I always looking forward to seeing him at Bitters. 

Business response:

Hi Priscilla, We are thrilled about the excellent service Raul provided you at Bitters. It's our privilege to assist you and look forward to your continued membership! Thank you for taking the time to share your experience with us! Best, Firstmark Credit Union 

Michael T.'s profile image
Michael T. 
a year ago

Wonderful staff 

Business response:

Hi Michael, It's great to hear you had a wonderful experience with our Culebra team. Thank you for your review and membership! Best, Firstmark Credit Union 

Benito O.'s profile image
Benito O. 
a year ago

The service excellent...assisted by Tiffany 

Business response:

Hello Benito, Thank you for recognizing the excellent service you received on your visit. Your positive review is greatly appreciated. Let us know how we can help you in the future. Best, Firstmark Credit Union 

Juan De La V.'s profile image
Juan De La V. 
a year ago

Print and courteous service. Assisted by Mike De La Rosa. 

Business response:

Hi Juan, It was our privilege to provide you with helpful service. Thank you for your positive feedback and five-star review! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,485 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.