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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Angela was great. She put off going to lunch to assist me because she remembered making my appointment. They were short handed and was so friendly with helping me. Angela is so friendly and helpful. Thank you again Angela
Business response:
Hello Loretta, It's great knowing that Angela provided you with friendly and helpful service! Our team cares about our members, and we are thrilled your experience with us was beneficial. Thank you for taking the time to share your positive experience with us! Best, Firstmark Credit Union
Very professional
Business response:
Hi Brenda, We're grateful for your positive feedback. Thank you for sharing and for choosing us! Best, Firstmark Credit Union
Worked with Raul at Bitters branch. He was very helpful and extremely knowledgeable. Raul is always very professional and has great customer service skills. It was a difficult task I credit him for being accurate. I have worked with him and always receive excellent service.
Business response:
Hi Rueben, It's awesome to hear about your excellent experience with Raul and wonderful to know he is always helpful, knowledgeable, and professional when assisting you. We appreciate you taking the time to recognize Raul's great member service. Thank you for sharing your feedback and for consistently choosing us! Best, Firstmark Credit Union
Want to Thank Firstmark for being so Helpful and Understanding. They go out of there way to help Everyone that they can. They are Extremely helpful an work hard to make things happen. No one can go wrong being a customer there Best bank ever wouldn't go anywhere else. Thanks Everyone that works at Firstmark Especially Cruz for helping me out. Mrs. Segura
Business response:
Hi Susana, We are thankful and truly appreciate your kind words about our team. It's our privilege to be able to assist you! Our goal is to provide exceptional service to all our members, and we're delighted to hear that your experience with us has been so positive. We value your loyalty and are grateful to have you as a member. Best, Firstmark Credit Union
I was assisted by Ashely Thompson. She did an amazing job walking me through the process and helping me explore options that would work best for my situation. She deserves praise and a pay increase.
Business response:
Hello Kemmie, Thank you for the kind words regarding your experience! We're glad that Ashley was able to walk you through the process effectively and help you find your best option. We take pride in our team's dedication to providing excellent service, and we appreciate you taking the time to acknowledge their efforts. Best, Firstmark Credit Union
Very polite and answered all questions where I understood since I am 74 yrs old
Business response:
Hello Silvia, We are always happy to help and appreciate you sharing your positive experience. Let us know how we can help you in the future! Best, Firstmark Credit Union
Excellent customer service! Jonah Rodriguez assisted me in opening 2 accounts! Thanks!
Business response:
Hello Jada, Thank you for the five-star review! We are thrilled to hear about your excellent customer service experience with Jonah at our La Vernia location. We appreciate you choosing us for your accounts and look forward to your continued membership. Best, Firstmark Credit Union
Very pleasant and easy experience. The people were extremely friendly and helpful. Very competitive interest rates as well.
Business response:
Hi Timothy, We are grateful for the opportunity to offer you a pleasant and effortless loan experience. Thank you for your review! Best, Firstmark Credit Union
Great and fast service you agent was courteous and helpful and very pleasant
Business response:
Hi Maria, We are pleased that you found our service outstanding on your visit. Our team strives to provide excellent service to all our members, and it's wonderful to know that we met your expectations. We appreciate you taking the time to share your positive feedback. Thank you for your kind words! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,303 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.