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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Professional, quick turnaround, considerate
Business response:
Hi Belinda, Thank you for your positive review! We're pleased to hear that you found our service professional, efficient, and considerate. It’s our goal to deliver high-quality service quickly while always being mindful of your needs. If there's anything more we can do for you, please let us know. We appreciate your membership! Best, Firstmark Credit Union
Service was awesome and answered my questions
Business response:
Hi Eduardo, Thank you for your kind words! We're delighted to hear that you had a great experience and that your questions were answered effectively. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit Union
Leo was very professional and helpful. He answered all my questions without hesitation.
Business response:
Hi Susan, Thank you for your feedback! We’re thrilled to hear that Leo provided such professional and helpful service. It’s great to know he was able to answer all your questions with ease. We’ll be sure to pass along your praise to him. If you need anything else or have any more questions, don’t hesitate to reach out. We’re here to assist you! Sincerely, Firstmark Credit Union
The service at Firstmark was amazing and the financial specialist named Emeral Espinoza did a very good job at helping me and answering any questions I had about Firstmark . She was awesome at providing good information about Firstmark and was very friendly . Extremely glad I made the decision to try Firstmark .
Business response:
Hi Briana, Thank you so much for your wonderful feedback! We’re delighted to hear that Emeral provided such exceptional service and was able to help you with all your questions. It’s great to know that her friendly and informative approach made a positive impact on your experience. We're thrilled that you’re happy with your decision to join Firstmark. If you need any further assistance or have more questions, don’t hesitate to reach out—we’re here to help! Sincerely, Firstmark Credit Union
Very nice, & smart people
Business response:
Hi Robert, Thank you for your kind words! We’re glad to hear that you found our team both nice and knowledgeable. Your positive feedback means a lot to us. If there’s anything else we can do for you, please let us know! Best, Firstmark Credit Union
At the Huebner branch Jessica helped me with renewal of 2 CD’s. She answered my questions & made the transaction easy.
Business response:
Hi Sharon, Thank you for sharing your positive experience! We're thrilled to hear that Jessica at the Huebner Financial Center made your CD renewal process smooth and straightforward. It's always our goal to provide helpful and efficient service, and we're glad to know she delivered on that promise. Thanks again for your feedback and membership. We look forward to serving you again soon! Best, Firstmark Credit Union
Went in to pay my Carl refinanced. It was able to get approved immediately. The two people that helped me were way over the top super super nice. I couldn’t ask for more. I’ve always liked first mark but never really borrowed any money from them. This made a believer out of me, I’m extremely happy with the way they addressed my needs and we’re able to take care of me immediately same day. Thank you First mark
Business response:
Hi Delfino, Thank you so much for your wonderful feedback! We're delighted to hear that your experience with us, especially with the refinancing process, exceeded your expectations. It's fantastic to know that our Culebra Financial Center team provided the exceptional service and support you were looking for. We’re thrilled that your positive impression of us lead you to explore our lending options. If you need anything else or have any questions in the future, we’re here to help. Thanks again for your feedback and members... read more
Tellers gave quick info and then Aricely was more than great with the processing of my loan.
Business response:
Hi Gerald, Thank you for your feedback! We're glad to hear that the tellers provided quick information and that Aricely made your loan processing experience excellent. We appreciate your kind words and look forward to serving you again! Best, Firstmark Credit Union
The teller answered all my questions set up the accounts very quickly and was very informative.
Business response:
Hi Julianne, Thank you for your feedback! We're delighted to hear that our teller was able to assist you efficiently and answer all your questions. Providing clear and prompt service is our goal, and it's great to know we met your expectations. We look forward to serving you again soon! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,078 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.