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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I met with Sonia she assisted me in opening up an account with your bank. She had excellent customer service and I was very satisfied with how much information she shared about your bank.
Business response:
Hi Marisol, Thank you for taking the time to share your experience! We're delighted to hear that Sonia provided excellent service and gave you a thorough overview of Firstmark. Your satisfaction is our top priority, and it’s wonderful to know that Sonia’s assistance made a positive impression. If you have any more questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing us! Best, Firstmark Credit Union
Service was excellent, prompt, and helpful.
Business response:
Hi Wayne, Thank you for your kind words! We’re thrilled to hear that you found our service excellent, prompt, and helpful. Your satisfaction is our top priority, and we look forward to continuing to serve you! Best, Firstmark Credit Union
Greg was very friendly and informative
Business response:
Hi George, Thank you for your feedback! We’re glad to hear that Greg made such a positive impression with his friendliness and helpful information. We appreciate your positive feedback and look forward to assisting you again in the future. Best, Firstmark Credit Union
Very friendly and knowledgeable, great great help
Business response:
Hi Joe, Thank you for your wonderful feedback! We're delighted to hear that you found our team both friendly and knowledgeable. It’s our goal to provide exceptional service and support, so your satisfaction means a lot to us. If you need any further assistance, please don’t hesitate to reach out! We appreciate your membership! Best, Firstmark Credit Union
I was seen immediately without an appointment. Jesse was kind and very professional!
Business response:
Hi Johnny, Thank you for sharing your experience! We're glad to hear that Jesse was able to assist you promptly and professionally. Providing excellent service is important to us, and it's wonderful to know we were able to meet your needs efficiently. If you need any further assistance, don’t hesitate to reach out. Thanks again for your feedback! Best, Firstmark Credit Union
Professional, quick turnaround, considerate
Business response:
Hi Belinda, Thank you for your positive review! We're pleased to hear that you found our service professional, efficient, and considerate. It’s our goal to deliver high-quality service quickly while always being mindful of your needs. If there's anything more we can do for you, please let us know. We appreciate your membership! Best, Firstmark Credit Union
Service was awesome and answered my questions
Business response:
Hi Eduardo, Thank you for your kind words! We're delighted to hear that you had a great experience and that your questions were answered effectively. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit Union
Leo was very professional and helpful. He answered all my questions without hesitation.
Business response:
Hi Susan, Thank you for your feedback! We’re thrilled to hear that Leo provided such professional and helpful service. It’s great to know he was able to answer all your questions with ease. We’ll be sure to pass along your praise to him. If you need anything else or have any more questions, don’t hesitate to reach out. We’re here to assist you! Sincerely, Firstmark Credit Union
The service at Firstmark was amazing and the financial specialist named Emeral Espinoza did a very good job at helping me and answering any questions I had about Firstmark . She was awesome at providing good information about Firstmark and was very friendly . Extremely glad I made the decision to try Firstmark .
Business response:
Hi Briana, Thank you so much for your wonderful feedback! We’re delighted to hear that Emeral provided such exceptional service and was able to help you with all your questions. It’s great to know that her friendly and informative approach made a positive impact on your experience. We're thrilled that you’re happy with your decision to join Firstmark. If you need any further assistance or have more questions, don’t hesitate to reach out—we’re here to help! Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,111 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.