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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tellers gave quick info and then Aricely was more than great with the processing of my loan.
Business response:
Hi Gerald, Thank you for your feedback! We're glad to hear that the tellers provided quick information and that Aricely made your loan processing experience excellent. We appreciate your kind words and look forward to serving you again! Best, Firstmark Credit Union
The teller answered all my questions set up the accounts very quickly and was very informative.
Business response:
Hi Julianne, Thank you for your feedback! We're delighted to hear that our teller was able to assist you efficiently and answer all your questions. Providing clear and prompt service is our goal, and it's great to know we met your expectations. We look forward to serving you again soon! Best, Firstmark Credit Union
Ariana Valdez is great in providing great member service! Thank you for all your help.
Business response:
Hi Robert, Thank you for your wonderful feedback! We’re thrilled to hear that Ariana provided you with excellent service. We’ll make sure to pass along your appreciation to her. If you need any further assistance or have more questions, don’t hesitate to reach out. We’re here to help! We appreciate your membership and look forward to serving you again! Sincerely, Firstmark Credit Union
Very professional and knowledgeable. Most pleasant.
Business response:
Hi Pedro, Thank you so much for your kind words! We’re thrilled to hear that you found our Potranco Financial Center team professional, knowledgeable, and pleasant. Your positive feedback means a lot to us. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit Union
Very helpful and responsive to questions.
Business response:
Hi Edna, Thank you for your feedback! We’re glad to hear that you found our Huebner Financial Center team helpful and responsive. We look forward to serving you again! Sincerely, Firstmark Credit Union
Alex Hernandez was great helping me open a checking & savings account.
Business response:
Hi Timothy, Thank you for sharing your experience! We’re delighted to hear that Alex provided excellent service while helping you open your checking and savings accounts. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit Union
The Culebra branch manager was extremely helpful. He set up my new account and patiently answered all my questions.
Business response:
Hi Jeremy, Thank you for sharing your positive experience with us! We're thrilled to hear that our Culebra Financial Center Manager provided exceptional service by helping you set up your new account and addressing all your questions patiently. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit Union
We were assisted greatly in setting up an account for my daughter to start saving. The bank representative handle my precocious kids with ease.
Business response:
Hi Delphina, Thank you for your positive feedback! We're delighted to hear that our Legacy Financial Center team member made the process of setting up an account for your daughter smooth and enjoyable. We look forward to continuing to provide excellent service to you and your family. Sincerely, Firstmark Credit Union
Alice was just so great and explained everything so well and thoroughly. Made it very easy and felt very comfortable and welcomed in opening our account.
Business response:
Hi Rose, Thank you for your wonderful feedback! We're thrilled to hear that Alice provided you with such a positive experience while opening your account. Making our members feel comfortable and welcomed is always our goal, and we're glad Alice could make the process easy and thorough for you. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,098 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.