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Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,628 reviews
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Nicole's profile image
Nicole 
on Birdeye

3 years ago

Excellent service. 

Business response:

Hi, Nicole. We appreciate you taking the time to leave us a review. Thank you for being a Firstmark Credit Union member!  

Gary M.'s profile image
Gary M. 
on Birdeye

3 years ago

I spoke with two folks in your call center. Both were top notch, very professional and pleasant. 

Business response:

Thank you for your review, Gary! We appreciate your membership with Firstmark Credit Union.  

Jonathan V.'s profile image
Jonathan V. 
on Birdeye

3 years ago

I was able to refinance my vehicle and Firstmark was able to give me a lower rate and saved me almost $40 per month. Zarzamora employees are always friendly and helpful. Thank you! 

Business response:

Hello, Jonathan. Awesome savings and great review! We are grateful for your membership. Thank you for choosing Firstmark Credit Union.  

Katrina E.'s profile image
Katrina E. 
on Birdeye

3 years ago

I recently opened up an account with Firstmark and it was one of the best decisions I’ve made, coming from security service which was the worse they can’t compete with Firstmark. All the employees at Firstmark were so nice and welcoming they answered any questions I had and made me feel at home. I will definitely be staying with them. 

Business response:

Hi, Katrina! We are excited about your membership and happy to hear of your experience. Thank you for choosing Firstmark Credit Union!  

Yanet A.'s profile image
Yanet A. 
on Birdeye

3 years ago

It was a great experience those 2 ladies are very professional they take their time and make sure everything was perfect, OMG what a great service. Mss Sonia was so nice and the trainer Lady was amazing professional and sweet. Thanks 

Business response:

Thank you for your review, Yanet! It was our pleasure assisting you. We look forward to your continued membership with Firstmark Credit Union. 

Kathy E.'s profile image
Kathy E. 
on Birdeye

3 years ago

Great communication and quick turnaround to all of my questions. 

Business response:

Hello, Kathy. Happy to hear all your questions were answered! Thank you for choosing Firstmark Credit Union.  

Craig C.'s profile image
Craig C. 
on Birdeye

3 years ago

Everyone I worked with was great. I spoke with Jess many times, with lots of questions, and she was always very helpful and willing to take as much time as was need. Great customer service! 

Business response:

We are here to help, Craig! If you have any further questions, we are happy to assist. Thank you for being a Firstmark Credit Union member.  

Haydee L.'s profile image
Haydee L. 
on Birdeye

3 years ago

Alan was very informative unassisted me and everything we talked about 

Business response:

Hi, Haydee. We appreciate the review and are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.  

Norma J.'s profile image
Norma J. 
on Birdeye

3 years ago

I walked in and the environment was very clean super organized and was helped fast! No issues and super friendly people all around. Definitely made my experience opening an account very easy and comfortable! 

Business response:

Hello, Norma! We are happy to hear about your experience when opening your account. Thank you for choosing Firstmark Credit Union.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,628 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.