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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Diane Bacon is just great. Patiently listened to my life story-sorry Diane. LOL. She set up my loan payment for auto pay, linked my daughter’s info to the account, and set up a joint checking account for us. My daughter is in Minnesota so Diane facilitated all electronic transactions to complete the accounts. Everything was done when I left that afternoon. Very happy and impressed with Firstmark CU.
Business response:
Hello, Patrice. We are thrilled to hear of your experience and grateful, Diane was there every step of the way. Thank you for being a valued Firstmark Credit Union member!
Very friendly employees and assisted me very fast! I am very happy with the way I was treated and I am so happy to be with FMCU
Business response:
Hello, Ruben. We are happy to have you as a member! Thank you for choosing Firstmark Credit Union.
Tiffany, one of the Service Specialists I spoke with, was wonderful! She answered all of my questions and was very patient and personable. This is why I've financed my last 3 cars with Firstmark, great service and knowledgeable people.
Business response:
Hi, Lori. It's great to hear of the experience you have been given over the years. Thank you for taking the time to leave us a review. We appreciate your continued membership with Firstmark Credit Union.
Moved here from out of state and FirstMark was referred to us my family members. Our experience in opening our accounts with Natalia Vargad was great. She was able to answer all our questions a d was very personable and professional. Overall great experience.
Business response:
Hi, Deborah. Welcome to Texas and Firstmark Credit Union! We are happy to hear of the great service you received from Natalie when opening your account. We appreciate your review and membership!
Tiffany Hughes worked with me on submitting documents to telecheck for a forged check. She was most helpful and understanding. It is great that she helped with this as I was and am distraught about this.
Business response:
Hello, Velda. We are sorry to hear about the check fraud you had to deal with but glad Tiffany was there to assist you through this process. We appreciate you taking the time to leave a review of your experience. Thank you for being a Firstmark Credit Union member!
Had appointment to meet with representative today while checking in at the teller line. I received excellent service from Teller David Rodriguez. He is very helpful and went the extra mile on servicing my accounts. He saved me time during my visit at the Mission Branch. David thank you very much for going the extra mile!
Business response:
Thank you for the wonderful review, Norma! It's wonderful to hear of the service provided to you by David. We are grateful for your membership with Firstmark Credit Union.
Robert Longoria went above and beyond to help us with our car loan. He was very professional and answered all our questions and made the process so easy.
Business response:
Hello, Scott. Happy to hear of your loan experience with Robert. We hope you enjoy your new car! Thank you for choosing Firstmark Credit Union.
I had an issue with bank not properly stamping a check, when I took it to the Mission Branch teller #1517 was so helpful. She reached out to the bank and promptly resolved the issue. This is the only place I’ve ever done my banking and the service provided by this teller is one of the many reasons why I will never leave.
Business response:
Hi, Adrian. We love hearing about our member's experiences with our great team members. Thank you for your continued membership with Firstmark Credit Union!
We inquired about a personal loan on Friday morning by that evening we applied, qualified, and by the next morning the monies were in our account. We thought it would take days. Thanks to Wendy at the Loan department for her help throughout the process. She took her time to answer many questions we had and assisted us step by step through the application process.
Business response:
Hi, Caroline. It is great to hear of your experience and how quickly we were able to meet your needs! We appreciate you taking the time to leave us a review. Thank you for choosing Firstmark Credit Union.
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 3,628 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.