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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,883 reviews
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Richard D.'s profile image
Richard D. 
3 years ago

Excellent service n answered all our questions. 

Business response:

Hi Richard! Thank you for your kind five-star review! We are glad to hear that we were able to provide you with excellent service and answer all your questions. At Firstmark Credit Union, we always strive to provide top-notch service to all our members. We appreciate your membership. Best regards, Firstmark Credit Union 

Angelica R.'s profile image
Angelica R. 
3 years ago

Hunter, from mission branch, was great in assisting us on adding a new share, applying for a new credit limit for us and opening a SDB. He was patient and knowledgeable. 

Business response:

Hi Angelica! Thank you for taking the time to share your positive experience with Firstmark Credit Union. We are thrilled to hear that Hunter provided excellent service to you at our Mission Financial Center. We appreciate your feedback and hope to continue offering exceptional banking services. Thank you for choosing Firstmark Credit Union! Best, Firstmark Credit Union 

Lori V.'s profile image
Lori V. 
3 years ago

Excellent service knowledge staff 

Business response:

Hi Lori, Your rating is greatly appreciated. We're glad we could provide you with a positive experience! Thank you, Firstmark Credit Union 

Rodolfo P.'s profile image
Rodolfo P. 
3 years ago

Spoke with Susan and Alexandria, both were great, professional, help me get a CD. 

Business response:

Hello Mr. Pena, Thank you for sharing your positive experience with Firstmark Credit Union. We're glad to hear that Susan and Alexandria were able to provide you with great and professional service and help you get a CD. We appreciate your membership and look forward to assisting you again in the future. Best, Firstmark Credit Union 

Alma K.'s profile image
Alma K. 
3 years ago

It was smooth and easy going in there to get my debit card and deposit my money to activate my account. 

Business response:

Hi Alma, Thank you for taking the time to share your positive experience at Firstmark Credit Union. We are thrilled to hear that opening your account and obtaining your debit card was smooth and easy. Best regards, Firstmark Credit Union 

Nelda N.'s profile image
Nelda N. 
3 years ago

I went in to deposit a check into savings. The teller suggested a way to make a better investment by putting it into a CD. I wish I could remember her name. She was so helpful getting the transaction done. 

Business response:

Hi Nelda! Thank you for taking the time to leave us such a positive review. We are thrilled to hear that our teller was able to assist you with making a wise investment by suggesting a CD. We strive to provide exceptional service to all our customers, and it is great to see that we succeeded with you. Best regards, Firstmark Credit Union 

Nancy R.'s profile image
Nancy R. 
3 years ago

Becoming a new member was easy and convenient. Lexi did a great job explaining things. Was friendly and helpful! 

Business response:

Hi Nancy, Thank you so much for taking the time to give us your feedback and congratulations on becoming a new member of Firstmark Credit Union! We're thrilled to hear that Lexi provided you with great service and made the process easy and convenient for you. We appreciate your support and hope to continue exceeding your expectations. Best regards, Firstmark Credit Union 

Ariel C.'s profile image
Ariel C. 
3 years ago

Friendly and quick :) 

Business response:

Hi Ariel, We're pleased to hear that you had a great experience! Thanks for making the time to share your feedback. Thanks, Firstmark Credit Union 

Ricardo F.'s profile image
Ricardo F. 
3 years ago

Very pleased with the service I received today everything went smoothly 

Business response:

Hi Ricardo, Thank you for taking the time to share your positive experience with Firstmark Credit Union. We're delighted to hear that everything went smoothly for you. Your satisfaction is our top priority, and we're always here to provide you with the best service possible. Best regards, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,883 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.