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Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,629 reviews
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Tiphani's profile image
Tiphani 
on Birdeye

3 years ago

The tellers and service is great. I love this place. 

Business response:

Hi, Tiphani. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.  

A t.'s profile image
A t. 
on Birdeye

3 years ago

I opened a new account with Firstmark this week. They’re very friendly, great customer service and were able to answer all the questions I had. 

Business response:

Hello! As a teacher, we are so happy you choose Firstmark Credit Union and had a great experience opening your account. Thank you for your review. 

Rebecca S.'s profile image
Rebecca S. 
on Birdeye

3 years ago

Very nice and helpful! 

Business response:

Hi, Rebecca! We appreciate your positive review. Thank you for choosing Firstmark Credit Union!  

Andrea H.'s profile image
Andrea H. 
on Birdeye

3 years ago

Y'all did a great job thank you! 

Business response:

Hello, Andrea. We appreciate the kind words and glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union.  

Jovani F.'s profile image
Jovani F. 
on Birdeye

3 years ago

Ladies and gentlemen kings and queens pay close attention! I’ve been speaking with Mizz Araceli for about a year now and I have been monitoring my credit she helped guide me through the process of a refi on my auto loan. I’m very blessed to have met her and to be honest her having all the right answers i needed to get my refi going saving close to 7,000 on my existing loan. Thank you Araceli and all your help if you guys need any guidance as far as a refi home or auto speak with Araceli at the Zarzamora location in south sid... read more

Business response:

Hi, Jovani. What an amazing review and talk about savings! Your feedback about Araceli's service is what we love to hear. Thank you for being a Firstmark Credit Union member. 

Carolina T.'s profile image
Carolina T. 
on Birdeye

3 years ago

Ariana at the O’Connor Financial Center assisted me in opening a account and a IRA, it was such an awesome experience it took only a few minutes to get it all done. Walked out with copies of all my work and well organized I felt well take care of. Thank you Ariana for taking care of my needs. Look forward to your service again soon. 

Business response:

Hello, Carolina. We appreciate you sharing your experience when opening your IRA account with Ariana. We look forward to assisting you in the future. Thank you for choosing Firstmark Credit Union!  

Araceli A.'s profile image
Araceli A. 
on Birdeye

3 years ago

From the moment I went through the drive-thru, I had excellent customer service. I asked if the lobby was open, if I needed to make an appointment, my questions were answered and an appointment was scheduled for me. I was then assisted as soon a I walked in by Priscilla. She helped me with set up the mobile app open a new account and answer all my questions. 

Business response:

Hello, Araceli. Welcome to Firstmark Credit Union! We hope you continue to enjoy the service we provide along with our new mobile app. Thank you for sharing your experience. 

Connie M.'s profile image
Connie M. 
on Birdeye

3 years ago

Very helpful and easy to understand 

Business response:

Hi, Connie. We appreciate your time and review! Thank you for choosing Firstmark Credit Union.  

Tiffany H.'s profile image
Tiffany H. 
on Birdeye

3 years ago

Alamo Ranch is Amazing. Very friendly and fast efficient service. 

Business response:

Thank you for your review, Tiffany! We appreciate your membership with Firstmark Credit Union.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,629 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.