Firstmark Credit Union's cover image

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,447 reviews
Select a rating
Savanah B.'s profile image
Savanah B. 
3 years ago

Laura Plata was very helpful and patient even when it was past closing time. The rest of the staff was great too, even when there were issues printing our debit cards. The set up as you walk in is a little confusing, do you wait in front of desk when u come in or sit and wait? I didn't like that I didn't know where the tellers were. 

Business response:

Hi, Savannah. The new Jefferson location setup is different. We hope you enjoyed it once Laura and the team helped you. Thank you for being a Firstmark Credit Union member! 

Idalia F.'s profile image
Idalia F. 
3 years ago

Friendly staff the individual that helped me with my checking account was very professional. 

Business response:

Hi, Idalia. We are glad we could provide you with a positive experience. Thank you for choosing Firstmark Credit Union for your checking account! 

Antonio R.'s profile image
Antonio R. 
3 years ago

They did a fantastic job. They saved a lot of money, they took a lot of stress and pressure off my shoulders. A big thank you to Rose and her assistant. 

Business response:

Hello, Antonio. We are thrilled to hear about the savings we provided you. Thank you for your review and for being a Firstmark Credit Union member! 

Rosie C.'s profile image
Rosie C. 
3 years ago

I love first Mark. Still need to go back on Monday 12-19-22 to complete CD RATE ON MY CD 

Business response:

Hi, Rosie. We love having you as a member! Hopefully, you were able to open your CD. Thank you for being a loyal Firstmark Credit Union member! 

Yvette L.'s profile image
Yvette L. 
3 years ago

Always courteous and thorough. I always recommend them for auto loans and my personal loan experience was great. 

Business response:

Hello, Yvette. We appreciate you recommending us to your family and friends! Thank you for always choosing Firstmark Credit Union! 

Rickie W.'s profile image
Rickie W. 
3 years ago

Great as allways 

Business response:

Hello, Rickie. We are happy to hear it! Thank you for your membership with Firstmark Credit Union. 

Robert S.'s profile image
Robert S. 
3 years ago

Great job done to get me a matching CD rate. FirstMark went above and beyond the call of duty. Made me feel like a valued member. 

Business response:

Hello, Robert. It's our privilege to assist you and all our members! Thank you for being a valued member of Firstmark Credit Union! 

Jeffrey W.'s profile image
Jeffrey W. 
3 years ago

Excellent service, So glad I switched over to y’all. Thanks again 

Business response:

Hi, Jeffrey. We are happy to hear you joined Firstmark Credit Union and look forward to your continued membership! Thank you for the review! 

Domitila A.'s profile image
Domitila A. 
3 years ago

Ms. Alice Perales provided some of the best customer service I've encountered in the last few years. She went above and beyond and helped me consolidate all my debt to have one payment a month and in the process save $80.00 a month. 

Business response:

Hello, Domitila. We are so happy to hear of the debt you were able to consolidate with Alice! Enjoy the extra savings! Thank you for being a Firstmark Credit Union member. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,447 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.