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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,883 reviews
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Sonya A.'s profile image
Sonya A. 
3 years ago

Michelle was very helpful. She answered all my questions and was very patient 

Business response:

Hi Sonya, Thank you very much for taking the time to leave us a positive review. We're thrilled to hear that Michelle provided you with excellent assistance and was patient in addressing all your questions. We'll be sure to pass on your kind words to her. Thank you for choosing Firstmark! Best regards, Firstmark Credit Union 

Adam De La R.'s profile image
Adam De La R. 
3 years ago

I had a very nice and helpful experience 

Business response:

Hi Adam, Thank you for taking the time to share your positive experience with us! We're glad to hear that you had a very nice and helpful experience at Firstmark. Our team takes pride in providing exceptional service to our members, and we're delighted that we were able to assist you. Thank you again for choosing Firstmark. We appreciate your valuable feedback! Sincerely, Firstmark Credit Union 

Yolanda G.'s profile image
Yolanda G. 
3 years ago

Our financial rep was knowledgeable, explained all in detail, professional and friendly. Made us feel welcome . We only came in because teller put flyer about cd rates in return container, which is good idea! 

Business response:

Hi Yolanda, Thank you so much for taking the time to leave us a review! We're thrilled to hear that your experience with our financial representative was knowledgeable and professional. It's great to know that they provided you with detailed explanations and made you feel welcome during your visit. At Firstmark, we strive to provide exceptional service to every member, and we are happy to hear that we exceeded your expectations. We appreciate your positive feedback and thank you for choosing us for your financial needs. S... read more

Leslie R.'s profile image
Leslie R. 
3 years ago

Destiny really knows the various earning options available which made our decisions quite easy. 

Business response:

Hi Leslie, Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are thrilled to hear about your positive experience with Destiny at Firstmark. It's fantastic to know that Destiny was able to guide you through the different earning options available and make your decision-making process easier. Providing our members with comprehensive knowledge and support is something we strive for, and it's great to hear that she delivered on that. Thank you once again for choosing Firstmark... read more

Rosa S.'s profile image
Rosa S. 
3 years ago

I love your employees they are terrific the atmosphere l will recommended to anybody and l'm glad to be one of your customer 

Business response:

Hi Rosa, Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you love our employees and the atmosphere at Firstmark. Your kind words mean a lot to us. We truly appreciate your recommendation and are delighted to have you as a member. Thank you again for choosing Firstmark! Best, Firstmark Credit Union 

Roman R.'s profile image
Roman R. 
3 years ago

Great customer service 

Business response:

Hi Roman, Thank you for taking the time to leave us a review! We appreciate your kind words about our customer service. It's always a pleasure to provide excellent assistance to our valued members like yourself. Thank you once again for choosing Firstmark. Best, Firstmark Credit Union 

Gina E.'s profile image
Gina E. 
3 years ago

The staff was able to assist with obtaining a loan. They were nice, friendly and professional. 

Business response:

Hi Gina, Thank you for sharing your positive experience with Firstmark. It is rewarding to hear that our staff was able to assist you with obtaining a loan in a nice, friendly, and professional manner. We truly appreciate your kind words. We are here to assist you and provide the best financial services possible. Thank you once again for choosing Firstmark. We look forward to serving you in the future! Best regards, Firstmark Credit Union 

Gordon L.'s profile image
Gordon L. 
3 years ago

Great job, as always. Thank you. 

Business response:

Hi Gordon, Thank you so much for taking the time to leave us a review! We're thrilled to hear that we have once again met your expectations. Providing exceptional service is our top priority, and we're glad to know that we've succeeded in doing so. Thank you for your continued trust and membership. Best regards, Firstmark Credit Union 

Oscar G.'s profile image
Oscar G. 
3 years ago

Went well good friendly people 

Business response:

Hi Oscar, Thank you so much for taking the time to share your positive experience with Firstmark! We truly appreciate your kind words about our friendly staff. It's great to hear that everything went well for you. Thank you for choosing Firstmark Credit Union! Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,883 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.