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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
For me experience you do good
Business response:
Hello, Eloy. We appreciate your review. Thank you for your membership with Firstmark Credit Union!
Been a member for years now. Always appreciate the great, friendly service! Savannah at Huebner and Babcock branch has been my favorite go-to person for a long time. Always a big cheery smile, genuine bear hug and super helpful attitude. Haven't been in since before C19 and I certainly miss coming in! THANK YOU, FMCU!!
Business response:
Hi, Suzy. We are grateful to hear of your many years of membership. As our lobbies have reopened, we look forward to seeing you more often! Your genuine review and feedback are much appreciated. Thank you for being a Firstmark Credit Union member.
It was a great experience, employees very professional, plus I'm satisfied with fistmark .
One of my online accounts keeping disabling me so I am unable to get into both online accounts. This is the second time withing a week it has happened. The good news is those that provide assistance via the telephone. This morning I was assisted by Annbelle who had the patience to work with me, extremely patient, professional, and provided excellent service to take of the problem I was dealing with. Most of my transactions have been online and service representatives as Annbelle was extremely helpful when I need assista... read more
Business response:
Hello, Rueben. It's great to hear from you again, and glad you experienced helpful service from Annabelle! We made sure to give her kudos for the 5-star service she provided to you. Thank you for your review and feedback of Firstmark Credit Union.
Both of my online accounts were disable since I seldom use one. I called and Dominic assisted me to get everything running again. He deserves Two Gold Stars for his knowledge, professionalism, courteous manner and Excellent Customer Service. It is representatives like him that keeps us coming back. Thanks Dominic for your assistance
Business response:
Hi, Rueben. Fantastic news! We are happy you were able to get back online to view your accounts. We will make sure to recognize, Dominic for his excellent member service. Thank you for your review and membership with Firstmark Credit Union!
Very fast and effective service my Mary Jane Rodrigues
Business response:
Hello, Jeremiah. We are glad Mary Jane provided you with 5-star service. Thank you for your review and membership with Firstmark Credit Union!
My experience with Firstmark CU has been wonderful. Staff is consistently friendly and professional. Highly recommend!!! ⭐️⭐️⭐️⭐️⭐️ Experience.
Brenda was awesome! The amount of time to complete my request was quick, the process was easy, and we were very satisfied.
Business response:
Hi, Anna. We appreciate you sharing your 5-star experience! Thank you for your membership with Firstmark Credit Union.
Tiffany was great with helping me complete the application I started online. I applied for a personal loan online and the next day I had my money. Super easy process.
Business response:
Hello, Beatrice. Great to hear the loan process was quick and easy for you with the assistance of Tiffany! We appreciate the 5-Star review. Thank you for choosing Firstmark Credit Union!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 3,629 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.