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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,448 reviews
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Jean Y.'s profile image
Jean Y. 
3 years ago

The location I visited was swift and attentive. Everyone was very helpful. Miguel whom helped me with my loan was so kind and respectful. I appreciate everything, everyone did for me. 

Business response:

Hello, Jean. We appreciate you taking the time to leave us a review of your experience. Thank you for being a valued Firstmark Credit Union member! 

Carlos S.'s profile image
Carlos S. 
3 years ago

It was a great experience getting my loan. Chris and his staff were very helpful. 

Business response:

Hi, Carlos. We are grateful we could assist you with your loan. Thank you for choosing Firstmark Credit Union! 

Mario Y.'s profile image
Mario Y. 
3 years ago

Smooth process. 

Business response:

Hi, Mario. We appreciate your review! Thank you for choosing Firstmark Credit Union. 

Ronald And Beatric H.'s profile image
Ronald And Beatric H. 
3 years ago

Shari Ward helped us to open accounts. She was very helpful, professional , took her time. Great person to work with. Greg also professional & helpful. Great staff . 

Business response:

Thanks for your feedback, Ronald! We are happy to hear about your experience and would love to have your feedback be a member review. Do we have your permission to convert this to a member review? Let us know if you have any questions. 

Maria H.'s profile image
Maria H. 
3 years ago

Good customer service 

Business response:

Hi, Maria. We appreciate the five-star review! Thank you for being a Firstmark Credit Union member. 

Oscar F.'s profile image
Oscar F. 
3 years ago

Excelente service 

Business response:

Gracias for the five-star review, Oscar! We are happy you are a Firstmark Credit Union member. 

Aracelis R.'s profile image
Aracelis R. 
3 years ago

Exceptional very attentive and friendly 

Business response:

Hi, Aracelis. It's great hearing about your positive experience! Thanks for sharing and being a Firstmark Credit Union member. 

Julius B.'s profile image
Julius B. 
3 years ago

Shari Ward provides fantastic customer care and guidance. Shari was cordial, thorough and professional. She is the face of Firstmark and the reason we will remain steadfast customers. She resolved all issues last year that were blocking transference of my wife's IRA from Wells Fargo. 

Business response:

Hello, Julius. We are grateful you took the time to share your experience with Shari at the Bitters location! We are here to help and look forward to assisting you again in the future. Thank you for being a valued Firstmark Credit Union member! 

theo r.'s profile image
theo r. 
3 years ago

I looked to this website for information as I worked with Abigail Gutierrez. At first I thought I was going to go through the same problems but she absolutely shined in the process. I would work with Abi again if the opportunity presents itself. Her team mates really stepped up as well, thanks Rodney C. 

Business response:

Hi, Theo. We are happy to hear we could provide you with a positive experience! Let us know how we can help you again in the future. Thank you for choosing Firstmark Credit Union! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,448 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.