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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,448 reviews
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David P Bustamante S.'s profile image
David P Bustamante S. 
3 years ago

I never knew a bank could have so much to offer 

Business response:

Hello, David. We appreciate you taking the time to leave us a five-star review! It sounds like you had a great experience at the Alamo Ranch location. We hope you continue to enjoy your membership with Firstmark Credit Union! 

Anthony T.'s profile image
Anthony T. 
3 years ago

They help me get a personal loan with awesome rate 

Business response:

Hi, Anthony. It's great to hear that we were able to meet your need and provide you with a great rate! Thank you for choosing Firstmar Credit Union. 

Jacqueline K.'s profile image
Jacqueline K. 
3 years ago

It was a great experience 

Business response:

Hi, Jacqueline. Thank you for your five-star review! We look forward to assisting you again at Firstmark Credit Union. 

Silvia F.'s profile image
Silvia F. 
3 years ago

The beginning & the end was good, very nice ladies helped us out. Ms Nerio was very helpful & explained everything. The Home Lending Specialist Abigail Gutierrez was very difficult to get in contact with, sent her email, text & voice messages & wouldn’t get reply. And when I did reach her & ask her about paperwork I emailed , she’d say I haven’t seen it. We did have to call someone because the money was not in our account on date we were told it would be available. 

Business response:

Hello, Silvia. We want to address any further comments or questions you may have regarding your review. Please email us at social@firstmarkcu.org to discuss your complete application process. Thank you for sharing your experience and choosing Firstmark Credit Union for your Home Equity Loan! 

Jeanie B.'s profile image
Jeanie B. 
3 years ago

Tiffany Hughes was very helpful in the process of obtaining an auto loan. The whole procedure went smoothly. 

Business response:

Hello, Jeanie. Congratulations on your new auto loan! Thanks for sharing your experience. We look forward to your continued membership with Firstmark Credit Union. 

Lydia T.'s profile image
Lydia T. 
3 years ago

They were friendly and fast . 

Business response:

Hi, Lydia. We appreciate the kind words and are happy we provided you with a fast and friendly experience! Thank you for your membership with Firstmark Credit Union! 

Cindy P.'s profile image
Cindy P. 
3 years ago

Great service! 

Business response:

Hi, Cindy. Happy to hear of the service you received on your last visit. Thanks for sharing and being a Firstmark Credit Union member! 

Leonardo R.'s profile image
Leonardo R. 
3 years ago

They were very helpful. 

Business response:

Hi, Leonardo. We are glad we could provide you with a helpful experience. Thank you for being a Firstmark Credit Union member! 

Francisco Z.'s profile image
Francisco Z. 
3 years ago

Like always fantastic and professional. 

Business response:

Hi, Francisco. We love to hear it! Thank you for sharing and being a Firstmark Credit Union member! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,448 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.