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Firstmark Credit Union

5.0
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.0125 reviews
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Ernest J.'s profile image
Ernest J. 
on Birdeye

a year ago

Best service bar none 😎 

Business response:

Hi, Ernest. That's great to hear! Thank you for the review and for being a Firstmark Credit Union member.  

Savanah B.'s profile image
Savanah B. 
on Birdeye

a year ago

Laura Plata was very helpful and patient even when it was past closing time. The rest of the staff was great too, even when there were issues printing our debit cards. The set up as you walk in is a little confusing, do you wait in front of desk when u come in or sit and wait? I didn't like that I didn't know where the tellers were. 

Business response:

Hi, Savannah. The new Jefferson location setup is different. We hope you enjoyed it once Laura and the team helped you. Thank you for being a Firstmark Credit Union member! 

Diana S.'s profile image
Diana S. 
on Birdeye

a year ago

Awesome❣️ First mark CU is the best bank ever! All needs were meet all questions answered your team of staff are very accommodating! Not to mention very professional. I thought I had an impossible request but no problem, FMCU very knowledgeable young lady helped me!!!! I forgot to ask for her name…it was the Jefferson bank, Saturday morning. She listened and was very attentive to every thing I was inquiring about. Super sweet ☺️ 

Business response:

Hello, Diana! We are so happy to hear about your experience at our Jefferson location. Thank you for your thoughtful review and for choosing Firstmark Credit Union for your banking needs!  

Blanca M.'s profile image
Blanca M. 
on Birdeye

a year ago

Tracie Gonzales was amazing in every step of the way in helping me opening up a new account she explained everything in detail . I am so happy for that 

Business response:

Hello, Blanca. We are grateful you had an enjoyable experience opening your account. Thank you for choosing Firstmark Credit Union!  

Thomas L.'s profile image
Thomas L. 
on Birdeye

a year ago

Irene was so professional and sweet and very patient..100% satisfaction 

Business response:

Hi, Thomas. We aim for 100% member satisfaction! Thank you for the five-star review. We look forward to helping you in the future at Firstmark Credit Union! 

Roger M.'s profile image
Roger M. 
on Birdeye

a year ago

The person who assisted us, lexi lane, was super helpful with helping me open a new account and was really nice. She answered any question I had and explained and clarified anything I didn't know. She made the visit a pleasant one. 

Business response:

Hi, Roger. It was nice having you open an account at the Jefferson location. Happy to hear Lexi was so helpful! Thank you for choosing Firstmark Credit Union!  

Joe R.'s profile image
Joe R. 
on Birdeye

a year ago

Very good Nikki was very professional and explain to me to where I understood everything I'm very happy and excited to be with first credit 

Business response:

Hi, Joe. We are glad to hear you enjoyed your experience when opening your account! Let us know how we can help you in the future. Thank you for choosing Firstmark Credit Union!  

Felipe C.'s profile image
Felipe C. 
on Birdeye

a year ago

excellent service , professional ,polite , knowledgeable , great experience .5⭐️⭐️⭐️⭐️⭐️ all daylong 👍🏼 

Business response:

Hi, Felipe. We love to hear it! Your kind words and review are very much appreciated. Thank you for your membership with Firstmark Credit Union.  

Helen C.'s profile image
Helen C. 
on Birdeye

a year ago

I have been banking with Firstmark for many many years and I would not change. Always a pleasant visit everybody is so courteous and I’m looking forward to the new building that opens up which will be closer to me 

Business response:

Hi, Helen. Thank you for trusting Firstmark Credit Union and your many years of membership! We can't wait for our new Jefferson location. We will share more details as we get closer to opening.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 125 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Wednesday at 9:00 a.m. 

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