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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Service was fast very polite customer service great overall
Business response:
Hi Lisa, We're delighted to hear about your positive experience with the Jefferson Financial Center team. We are dedicated to providing our members with exceptional service and products, and we are glad that you have found our customer service to be helpful. Thank you for your membership. We look forward to serving you in the future! Best, Firstmark Credit Union
Great customer service very helpful and very informative. Was able to help us with the loan application and get us set up with our checking account
Business response:
Hi Ruben, Thank you for your feedback! We're delighted to learn that you have enjoyed your lending experience with our Jefferson Financial Center team. Your feedback is important to us, and we are grateful that you took the time to share it with us. We are committed to providing our members with the best possible service, and we appreciate your recognition of our efforts. Thank you for choosing Firstmark for your financial needs. We hope to continue serving you for many years to come. Best, Firstmark Credit Union
I went in today to withdraw money and save it elsewhere. Tiffany was very helpful and provided some alternative options in house to meet my financial needs.
Business response:
Hi Stephanie, We appreciate you making time to leave us a review. We're delighted to hear that Tiffany was able to assist you with your financial needs. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Great attention she explain everything to me she was very nice and patient I would definitely referral her as a customer service to more clients
Business response:
Hi Marisol, We're delighted to hear about your positive experience with our Jefferson Financial Center team. We take pride in providing our members with exceptional service, and it is always gratifying to receive feedback such as yours. Thank you for your kind words and for referring us to others. We look forward to serving you again in the future! Best, Firstmark Credit Union
Great and fast
Business response:
Hi Alice, Thank you very much for your positive feedback! We're so glad that you are enjoying our services and we appreciate your membership. Best, Firstmark Credit Union
Always friendly service
Business response:
Hi Jeffrey, Thank you for choosing us and for your positive feedback. It's our goal to provide all of our members with the highest level of service possible. We're glad to hear that you are satisfied with your experience with our Jefferson Financial Center team. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Great service every time I come in for service! Thank you Firstmark!
Business response:
Hi Alexandria, We're delighted to hear that you always have a positive experience during your most recent visit to our Jefferson Financial Center! Your kind words are appreciated, and we thank you for being a loyal member. Best, Firstmark Credit Union
The lady took care of us very well with friendly service.
Business response:
Hi Takashi, We're so grateful for your feedback. Your satisfaction is our top priority, and it is always a pleasure to hear that we have met your expectations. We appreciate your continued membership, and we look forward to serving you in the future. Best, Firstmark Credit Union
Fast, Friendly- explained everything in detail and made sure I understood. Very satisfied ❤️. I feel bad, I didn’t catch the name of the teller- but she made my day - by just talking to me , not just banking business
Business response:
Hi Velma, Thank you for taking the time to leave such a positive review! We're thrilled to hear that our team member provided you with fast and friendly service, explaining everything in detail to ensure your understanding. We're glad we could make your day by going beyond assisting you with your needs. We appreciate your kind words and look forward to serving you again in the future. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 265 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.