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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Laura Plata was very helpful and patient even when it was past closing time. The rest of the staff was great too, even when there were issues printing our debit cards. The set up as you walk in is a little confusing, do you wait in front of desk when u come in or sit and wait? I didn't like that I didn't know where the tellers were.
Business response:
Hi, Savannah. The new Jefferson location setup is different. We hope you enjoyed it once Laura and the team helped you. Thank you for being a Firstmark Credit Union member!
Awesome❣️ First mark CU is the best bank ever! All needs were meet all questions answered your team of staff are very accommodating! Not to mention very professional. I thought I had an impossible request but no problem, FMCU very knowledgeable young lady helped me!!!! I forgot to ask for her name…it was the Jefferson bank, Saturday morning. She listened and was very attentive to every thing I was inquiring about. Super sweet ☺️
Business response:
Hello, Diana! We are so happy to hear about your experience at our Jefferson location. Thank you for your thoughtful review and for choosing Firstmark Credit Union for your banking needs!
Tracie Gonzales was amazing in every step of the way in helping me opening up a new account she explained everything in detail . I am so happy for that
Business response:
Hello, Blanca. We are grateful you had an enjoyable experience opening your account. Thank you for choosing Firstmark Credit Union!
Irene was so professional and sweet and very patient..100% satisfaction
Business response:
Hi, Thomas. We aim for 100% member satisfaction! Thank you for the five-star review. We look forward to helping you in the future at Firstmark Credit Union!
The person who assisted us, lexi lane, was super helpful with helping me open a new account and was really nice. She answered any question I had and explained and clarified anything I didn't know. She made the visit a pleasant one.
Business response:
Hi, Roger. It was nice having you open an account at the Jefferson location. Happy to hear Lexi was so helpful! Thank you for choosing Firstmark Credit Union!
Very good Nikki was very professional and explain to me to where I understood everything I'm very happy and excited to be with first credit
Business response:
Hi, Joe. We are glad to hear you enjoyed your experience when opening your account! Let us know how we can help you in the future. Thank you for choosing Firstmark Credit Union!
excellent service , professional ,polite , knowledgeable , great experience .5⭐️⭐️⭐️⭐️⭐️ all daylong 👍🏼
Business response:
Hi, Felipe. We love to hear it! Your kind words and review are very much appreciated. Thank you for your membership with Firstmark Credit Union.
I have been banking with Firstmark for many many years and I would not change. Always a pleasant visit everybody is so courteous and I’m looking forward to the new building that opens up which will be closer to me
Business response:
Hi, Helen. Thank you for trusting Firstmark Credit Union and your many years of membership! We can't wait for our new Jefferson location. We will share more details as we get closer to opening.
Great and professional customer service. Excellent customer service.
Business response:
Hi, Luis. We appreciate you taking the time to leave a review! Thank you for being a Firstmark Credit Union member.
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 5 star rating with 151 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.