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Firstmark Credit Union - San Antonio, TX

5.0
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.0121 reviews
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Ray M.'s profile image
Ray M. 
on Birdeye

a year ago

Professional polite and down to Earth. 

Business response:

Thanks for your feedback, Ray! Do we have your permission to convert this to a member review? Let us know if you have any questions. 

Robert P.'s profile image
Robert P. 
on Birdeye

a year ago

I walked into the Donaldson location to reopen a checking and savings account after closing them in 2017. My mother and I were former account holders from the old St. Joseph’s FCU. My mother passed away in 2017 and the decision was made to close the Firstmark accounts. And it seems that had always been a mistake. From the start I was met with courtesy and professionalism. From first contact at the teller counter, to waiting for Representative Felipa Lira to further assist me with renewing my relationship wit... read more

Business response:

Hello, Robert. We are happy you decided to come back to Firstmark Credit Union! Thank you for sharing your experience in such detail. We hope to continue to provide you with exceptional member service.  

Henry P.'s profile image
Henry P. 
on Birdeye

a year ago

Courteous, well informed and friendly lady… 

Business response:

Hello, Henry. We appreciate the kind words. Thank you for choosing Firstmark Credit Union! 

Luis H.'s profile image
Luis H. 
on Birdeye

2 years ago

Corteous,very helpful, so easy, and quickly. Explaining was easy to understand. Thanks to the helpful staff member. 

Business response:

Thank you for the five-star review, Luis! We look forward to your continued membership with Firstmark Credit Union. 

Frank E.'s profile image
Frank E. 
on Birdeye

2 years ago

Tracy did a great job of offering & facilitating my auto loan refi - she explained the terms & conditions clearly & I am very satisfied my loan terms - keep up the great work! 

Business response:

Hello, Frank. It's fantastic to hear of the level of service you received when refinancing your auto. We look forward to assisting you again in the future. Thank you for choosing Firstmark Credit Union! 

Luis R.'s profile image
Luis R. 
on Birdeye

2 years ago

Awesome service like always 

Business response:

Hi, Luis. Happy to continue assisting you with quality service! Thank you for being a Firstmark Credit Union member!  

Sophia R.'s profile image
Sophia R. 
on Birdeye

2 years ago

Felipa was so helpful and kind! Thank you! 

Business response:

Hi, Sophia! It was a pleasure assisting you at our Jefferson location. We appreciate the five-star review! Thank you for being a Firstmark Credit Union member!  

Jesus Martinez R.'s profile image
Jesus Martinez R. 
on Birdeye

2 years ago

It was good 

Business response:

Hi, Jesus. We appreciate the five-star review. Thank you for being a Firstmark Credit union member!  

Diana M.'s profile image
Diana M. 
on Birdeye

2 years ago

Lexi Lane was very helpful and patient with me. She helped me update my account and open an additional one. Thank you so much for making my banking experience stress free and for the helpful tips. 

Business response:

Hi Diana, Thank you for your kind words and positive review. We're delighted to hear that Lexi provided you with excellent service and made your banking experience stress-free. We appreciate your trust in Firstmark and look forward to serving you in the future. Thank you for your membership! Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 121 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Wednesday at 9:00 a.m. 

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