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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The associate that helped me that represented the bank was one of the best person so friendly so understanding because I'm computer illiterate and everything to help me and walk me through and met me feel so comfortable that I would recommend anybody to your bank but the day before I made an appointment for 3:30 and my time is money and if I make an appointment for 3:30 I'd like to be seen by 3:35 or it was like 3:40 3:45 and then seen me I walked out I'll just be a few minutes late he said I think she was the branch manager... read more
Business response:
Hi Jerry, Thank you for reaching out. We appreciate your valuable feedback. We are thrilled to learn that you had a positive experience with us! Thank you for your membership.
Great! Thank you
Business response:
Hello, John. We are happy we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member!
Advise me about my CD. Employee was friendly, patient and helpful.
Business response:
Hello! It was great assisting you with your CD. Happy we could provide you with a five-star experience! Thank you for choosing Firstmark Credit Union!
Firstmark Credit Union at Fredericksburg Road is were I went and while there I was provided with excellent service. Robert Gallegos helped me open a checking account and was extremely knowledgeable and professional. I highly recommend him as a person who is respectful, and is there to guide you and answer questions that you might have on your banking needs. Thank you Firstmark, I feel confident on the expertise showed by your personnel at Fredericksburg Road.
Business response:
Hello, Maria! We are so thankful you took the time to share your experience when opening your account. Let us know how we can help you again in the future. Thank you for choosing Firstmark Credit Union!
I had an appointment and still had to wait about 10-15mins, other than that the service was great.
Business response:
Hello, Patricia. We apologize for the delay in your appointment. Happy to hear you were provided with great service. Thank you for your review and for allowing Firstmark Credit Union to help!
I had my first very good experience at Firstmark Credit Union when I opened an account there. The staff were very friendly and professional and the process was very easy and prompt.
Business response:
Hello, April. We hope this is the first of many good experiences with Firstmark Credit Union! Thank your review!
It was a fast and easy experience, the employees were very nice and helpful.
Business response:
Hi, Deion. It's great to hear about your recent visit to our newest Jefferson location. Thank you for being a Firstmark Credit Union member!
The representative was very calm and collective. She assisted me without hesitation. She was very understanding and willing to answer any and every question I had.
Business response:
Hello, Erika. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union!
Zaida is amazing!! Jefferson branch! Thank you!!
Business response:
Hi, Issac. We are happy Zaida at our Jefferson location was able to help you! Thank you for being a Firstmark Credit Union member!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 5 star rating with 181 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.