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Firstmark Credit Union

5.0

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.0132 reviews
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Joe R.'s profile image
Joe R. 
on Birdeye

a year ago

Very good Nikki was very professional and explain to me to where I understood everything I'm very happy and excited to be with first credit 

Business response:

Hi, Joe. We are glad to hear you enjoyed your experience when opening your account! Let us know how we can help you in the future. Thank you for choosing Firstmark Credit Union!  

Felipe C.'s profile image
Felipe C. 
on Birdeye

a year ago

excellent service , professional ,polite , knowledgeable , great experience .5⭐️⭐️⭐️⭐️⭐️ all daylong 👍🏼 

Business response:

Hi, Felipe. We love to hear it! Your kind words and review are very much appreciated. Thank you for your membership with Firstmark Credit Union.  

Helen C.'s profile image
Helen C. 
on Birdeye

a year ago

I have been banking with Firstmark for many many years and I would not change. Always a pleasant visit everybody is so courteous and I’m looking forward to the new building that opens up which will be closer to me 

Business response:

Hi, Helen. Thank you for trusting Firstmark Credit Union and your many years of membership! We can't wait for our new Jefferson location. We will share more details as we get closer to opening.  

Luis R.'s profile image
Luis R. 
on Birdeye

a year ago

Great and professional customer service. Excellent customer service. 

Business response:

Hi, Luis. We appreciate you taking the time to leave a review! Thank you for being a Firstmark Credit Union member. 

Moises P.'s profile image
Moises P. 
on Birdeye

a year ago

You girls did great and job at helping me on getting information on my old account I appreciate the help keep up the god job 

Business response:

Hi, Moises. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.  

Ryan B.'s profile image
Ryan B. 
on Birdeye

a year ago

Very good lexi was friendly professional very helpful .I will let people know about this great place. 

Business response:

Hi, Ryan. Awesome to hear! Yes, please share your experience with your friends and family. Thank you for your membership with Firstmark Credit Union! 

Ray M.'s profile image
Ray M. 
on Birdeye

a year ago

Professional polite and down to Earth. 

Business response:

Thanks for your feedback, Ray! Do we have your permission to convert this to a member review? Let us know if you have any questions. 

Robert P.'s profile image
Robert P. 
on Birdeye

2 years ago

I walked into the Donaldson location to reopen a checking and savings account after closing them in 2017. My mother and I were former account holders from the old St. Joseph’s FCU. My mother passed away in 2017 and the decision was made to close the Firstmark accounts. And it seems that had always been a mistake. From the start I was met with courtesy and professionalism. From first contact at the teller counter, to waiting for Representative Felipa Lira to further assist me with renewing my relationship wit... read more

Business response:

Hello, Robert. We are happy you decided to come back to Firstmark Credit Union! Thank you for sharing your experience in such detail. We hope to continue to provide you with exceptional member service.  

Henry P.'s profile image
Henry P. 
on Birdeye

2 years ago

Courteous, well informed and friendly lady… 

Business response:

Hello, Henry. We appreciate the kind words. Thank you for choosing Firstmark Credit Union! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 132 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.