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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
11530 North IH 35, San Antonio, TX, 78233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The lady was excellent. Took time to explain everything
Your teller was very friendly and helpful.
Business response:
Hello Ronald, We are thrilled that our team member was friendly and helpful! Thank you for taking the time to share your experience. We hope to assist you again in the future. Let us know how we can help! Best, Firstmark Credit Union
Tellers gave quick info and then Aricely was more than great with the processing of my loan.
Business response:
Hi Gerald, Thank you for your feedback! We're glad to hear that the tellers provided quick information and that Aricely made your loan processing experience excellent. We appreciate your kind words and look forward to serving you again! Best, Firstmark Credit Union
Ariana Valdez is great in providing great member service! Thank you for all your help.
Business response:
Hi Robert, Thank you for your wonderful feedback! We’re thrilled to hear that Ariana provided you with excellent service. We’ll make sure to pass along your appreciation to her. If you need any further assistance or have more questions, don’t hesitate to reach out. We’re here to help! We appreciate your membership and look forward to serving you again! Sincerely, Firstmark Credit Union
Very professional and polite.
Business response:
Hi Dennis, Thank you for your review! We're glad to hear that you found our service professional and our staff polite. Providing a positive experience is important to us, and we appreciate your feedback. We appreciate your recommendation and look forward to serving you again. Best, Firstmark Credit Union
Great customer service
Business response:
Hi Stella, Thank you for your kind feedback! We're thrilled to hear you had a great experience with our customer service. We look forward to serving you again in the future! Best, Firstmark Credit Union
I came in and needed some new account services as a new customer and member my representative ALena was wonderful. The whole experience was extraordinary. Thank you again so much for such wonderful great customer service.
Business response:
Hi Terence! We are delighted to hear about your positive experience with Alena at our O'Connor Financial Center. We are committed to providing our members with exceptional service, and we are glad to know that you are satisfied with your experience. Thank you for sharing your feedback with us! Sincerely, Firstmark Credit Union
I was visiting my mom from out of state and needed to help her with some of her finances. I took my mom to the SE Military location. Sandra and Miguel were so helpful, understanding and the best customer service. I can’t thank them enough for helping my mom! This credit union is the best! Thank you so much!
Business response:
Hi Angelica, Thank you for sharing your feedback about your positive experience at our Mission Financial Center! Our goal is to provide our members with the best possible service, and we are glad that we are able to help your mom with her financial needs. We appreciate your feedback and look forward to assisting your mom for years to come. Sincerely, Firstmark Credit Union
The representative was cordial , patient & informative . Did an excellent job explaining our needs .
Business response:
Hi Elizabeth, We appreciate your feedback! We're thrilled to hear that you had a positive experience with our O'Connor Financial Center team. We are committed to providing excellent customer service, and we are glad to know that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 152 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.