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Firstmark Credit Union - San Antonio, TX

4.9
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

11530 North IH 35, San Antonio, TX, 78233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.9123 reviews
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Cynthia C.'s profile image
Cynthia C. 
on Birdeye

a month ago

Amazing team & very fast & friendly. :) 

Business response:

Hi Cynthia, We sincerely appreciate your kind words. Thank you for being a valued member of Firstmark. We're glad to hear that you have been pleased with the level of service you received at our O'Connor Financial Center. We're always happy to help our members with their financial needs. Best, Firstmark Credit Union 

Francine P.'s profile image
Francine P. 
on Birdeye

2 months ago

Quick and easy. Always my go to!! 

Business response:

Hi Francine, Thank you for your kind words! We are so glad you had a positive experience with our team at the O'Connor Financial Center. We strive to provide our members with the best possible service, and we are happy to know that we have met your expectations. We appreciate your continued membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Nigel J.'s profile image
Nigel J. 
on Birdeye

3 months ago

The Whole Staff Was Very Nice & Helpful!! N this day and time you don't see that very often and that says alot, Esp the Whole Staff 👍👍👍😁 

Business response:

Hi Nigel, We are very pleased to hear that you are thrilled with the service you've received from our team at our O'Connor Financial Center! We strive to provide our members with the best possible experience, and it is always rewarding to hear that we have met your expectations. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Laura T.'s profile image
Laura T. 
on Birdeye

3 months ago

I was happy to find out they’re open on Saturdays so we made an appointment to take care of a transaction and it went as smoothly as expected. Everyone was polite and helpful! 

Business response:

Hi Laura, Thank you for your positive feedback! We appreciate you taking the time to share your experience with us. We are glad to hear that your transaction went smoothly and that our team was polite and helpful. We value your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Gary L.'s profile image
Gary L. 
on Birdeye

3 months ago

The young lady at first Mark was very professional and we hope to do a lot of making with y'all over the years every question was answered every concerned was answered thank you very much. 

Business response:

Hi Gary, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our Firstmark team members. We strive to provide excellent and helpful financial services to all our members. We are glad that we were able to meet your needs and we look forward to serving you for many years to come. Sincerely, Firstmark Credit Union 

Johnny S.'s profile image
Johnny S. 
on Birdeye

4 months ago

Tiffany was very nice and really explained everything to me about the information I needed. She is was very nice and very knowledgeable. San Antonio branch on I 35 

Business response:

Hi Johnny, Thank you for your kind words! We're thrilled to hear that Tiffany provided excellent service and answered all your questions. We appreciate your feedback and look forward to assisting you in the future. Best, Firstmark Credit Union 

John S.'s profile image
John S. 
on Birdeye

4 months ago

Congenial, thorough, and professional. Thanks 

Business response:

Hi John, We're so glad to hear that you had a positive experience at our O'Connor Financial Center! We value our members and are committed to providing excellent service. Thank you for your membership and we look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Amirali A.'s profile image
Amirali A. 
on Birdeye

4 months ago

You did okay I feel like you did not want me there but you were next to my house so I opened my account 

Business response:

Hi Amirali, We sincerely apologize for your unpleasant experience. We're dedicated to providing our members with a welcoming and positive experience, and we regret that we fell short in this regard. We appreciate your decision to open an account with us despite this, and we hope that you will give us another chance to earn your trust. Please be assured that we take your feedback seriously and will address your concerns with our team. We'd love the opportunity to reach out and speak to you about your experience. Could yo... read more

Ruben L.'s profile image
Ruben L. 
on Birdeye

5 months ago

Alena was very professional opening membership was fast and easy. 

Business response:

Hi Ruben, Thank you for your positive feedback! We're glad to hear that Alena provided you with a professional and efficient experience while opening your account. We're so thrilled to have you join Firstmark. We appreciate your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 123 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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