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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
11530 North IH 35, San Antonio, TX, 78233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
EXCELLENT.Associate was Concerned abt the situation, knowledgable to slove and Provided additional info to proceed inorder to prevent other adverse financial issues. Most helpful.
Business response:
Hi June, It's exciting to hear about your excellent experience! Thank you for sharing our associate's knowledge and helpfulness in preventing financial issues. We're glad our team member was able to show genuine concern for your situation and provide additional information to help you avoid potential adverse financial problems. Our goal is to provide knowledgeable and proactive assistance to our members. Best, Firstmark Credit Union
I loved the swift process in setting up my checking account . I do have a auto loan already and have been very pleased with that process also. My representative at the CU was very pleasant and informed me very well of all the amenities that go with this new account .
Excellent in communication. Friendly. Everything was explained to me where I could understand what I needed to do. Very knowledgeable. All questions were answered to my satisfaction without any doubt in my mind.
I’m sorry I didn’t get her name, but the teller was great and very helpful. She gave me information about my savings account that I didn’t know, and was not told at the time I had opened the savings account. So I thank her for that.
Business response:
Hello Rachel, Your review is appreciated! We're happy our teller provided your account information and exceptional service during your visit. We apologize for not providing that information to you initially, but glad this experience made up for it! Best, Firstmark Credit Union
Great, Mr. Longoria helped me with what I needed. Thanks
Business response:
Hello Eduardo, Happy to hear Mr. Longoria provided you with the service you needed! Thank you for choosing us, and look forward to helping you in the future. Best, Firstmark Credit Union
The process was easy and took place timely with a high level of customer service. I was well informed and was provided flexible options for my loan.
Great experience - lots of good advice! Would recommend this to anybody looking for a new place to do banking business.
Business response:
Hi Monica, We love the stellar five-star review and recommendation! It's our privilege to have you as a member. We look forward to continuing to help you in the future! Best, Firstmark Credit Union
The service is always excellent.
Business response:
Hi Ronald, That's our goal! Thank you for your continued trust in us, and look forward to your continued membership. Best, Firstmark Credit Union
The teller was very helpful and explained everything I asked her about. She was very knowledgeable and I was comfortable putting my money in a CD.
Business response:
Hi Kathleen, It's great to know you had a positive experience with our team when opening your new CD! It was our privilege to help you, and we look forward to your continued membership. Let us know how we can assist in the future. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.6 star rating with 203 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.