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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
11530 North IH 35, San Antonio, TX, 78233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The teller was very helpful and explained everything I asked her about. She was very knowledgeable and I was comfortable putting my money in a CD.
Great service! I was in and out within 15 minutes. Thank you!
Business response:
Hi Sylvia, It's fantastic to hear about the helpful and efficient service the O'Connor team provided! Our goal is to provide superior service to all our members. We appreciate the five-star review! Best, Firstmark Credit Union Thank you for sharing your review and for your continued membership! Best, Firstmark Credit Union
Cynthia at your O'Connor & IH35 location was extremely helpful. I came in to apply for a truck loan and she was a great help with me completing my application. Thankfully, I got approved all in one afternoon! Kiddos to Cynthia for her knowledge, expertise and guidance today.
Business response:
Hi Frances, We're thrilled to hear about your positive experience with applying for a truck loan. It's wonderful that Cynthia provided helpful and thorough assistance during the application process. We appreciate your time to share your feedback, as it helps us recognize our team members who go above and beyond for our members. Thank you for your kind words and review. Best, Firstmark Credit Union
Aracely was knowledgeable, professional and answered all my questions. Great customer service!!!
Business response:
Hello Deborah, We are thrilled to hear about your positive visit and appreciate your membership. Thank you for sharing your experience. We look forward to helping you in the future! Best, Firstmark Credit Union
The lady was excellent. Took time to explain everything
Business response:
We are glad to hear that the lady was excellent and took time to explain everything. Thank you for sharing your experience with us.
Your teller was very friendly and helpful.
Business response:
Hello Ronald, We are thrilled that our team member was friendly and helpful! Thank you for taking the time to share your experience. We hope to assist you again in the future. Let us know how we can help! Best, Firstmark Credit Union
Tellers gave quick info and then Aricely was more than great with the processing of my loan.
Business response:
Hi Gerald, Thank you for your feedback! We're glad to hear that the tellers provided quick information and that Aricely made your loan processing experience excellent. We appreciate your kind words and look forward to serving you again! Best, Firstmark Credit Union
Ariana Valdez is great in providing great member service! Thank you for all your help.
Business response:
Hi Robert, Thank you for your wonderful feedback! We’re thrilled to hear that Ariana provided you with excellent service. We’ll make sure to pass along your appreciation to her. If you need any further assistance or have more questions, don’t hesitate to reach out. We’re here to help! We appreciate your membership and look forward to serving you again! Sincerely, Firstmark Credit Union
Very professional and polite.
Business response:
Hi Dennis, Thank you for your review! We're glad to hear that you found our service professional and our staff polite. Providing a positive experience is important to us, and we appreciate your feedback. We appreciate your recommendation and look forward to serving you again. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 161 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.