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Firstmark Credit Union

4.9

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

11530 North IH 35, San Antonio, TX, 78233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.9158 reviews
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Sylvia M.'s profile image
Sylvia M. 
5 days ago

Great service! I was in and out within 15 minutes. Thank you! 

Frances C.'s profile image
Frances C. 
a month ago

Cynthia at your O'Connor & IH35 location was extremely helpful. I came in to apply for a truck loan and she was a great help with me completing my application. Thankfully, I got approved all in one afternoon! Kiddos to Cynthia for her knowledge, expertise and guidance today. 

Business response:

Hi Frances, We're thrilled to hear about your positive experience with applying for a truck loan. It's wonderful that Cynthia provided helpful and thorough assistance during the application process. We appreciate your time to share your feedback, as it helps us recognize our team members who go above and beyond for our members. Thank you for your kind words and review. Best, Firstmark Credit Union 

Deborah F.'s profile image
Deborah F. 
2 months ago

Aracely was knowledgeable, professional and answered all my questions. Great customer service!!! 

Business response:

Hello Deborah, We are thrilled to hear about your positive visit and appreciate your membership. Thank you for sharing your experience. We look forward to helping you in the future! Best, Firstmark Credit Union 

Richard H.'s profile image
Richard H. 
4 months ago

The lady was excellent. Took time to explain everything 

Business response:

We are glad to hear that the lady was excellent and took time to explain everything. Thank you for sharing your experience with us. 

Ronald W.'s profile image
Ronald W. 
5 months ago

Your teller was very friendly and helpful. 

Business response:

Hello Ronald, We are thrilled that our team member was friendly and helpful! Thank you for taking the time to share your experience. We hope to assist you again in the future. Let us know how we can help! Best, Firstmark Credit Union 

Gerald G.'s profile image
Gerald G. 
8 months ago

Tellers gave quick info and then Aricely was more than great with the processing of my loan. 

Business response:

Hi Gerald, Thank you for your feedback! We're glad to hear that the tellers provided quick information and that Aricely made your loan processing experience excellent. We appreciate your kind words and look forward to serving you again! Best, Firstmark Credit Union 

Robert L.'s profile image
Robert L. 
8 months ago

Ariana Valdez is great in providing great member service! Thank you for all your help. 

Business response:

Hi Robert, Thank you for your wonderful feedback! We’re thrilled to hear that Ariana provided you with excellent service. We’ll make sure to pass along your appreciation to her. If you need any further assistance or have more questions, don’t hesitate to reach out. We’re here to help! We appreciate your membership and look forward to serving you again! Sincerely, Firstmark Credit Union 

Dennis Campbell B.'s profile image
Dennis Campbell B. 
8 months ago

Very professional and polite. 

Business response:

Hi Dennis, Thank you for your review! We're glad to hear that you found our service professional and our staff polite. Providing a positive experience is important to us, and we appreciate your feedback. We appreciate your recommendation and look forward to serving you again. Best, Firstmark Credit Union 

Stella C.'s profile image
Stella C. 
8 months ago

Great customer service 

Business response:

Hi Stella, Thank you for your kind feedback! We're thrilled to hear you had a great experience with our customer service. We look forward to serving you again in the future! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 158 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.