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Firstmark Credit Union

4.8

About this business

Location details

2103 N Loop 1604 E, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.8193 reviews
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Joe A.'s profile image
Joe A. 
4 years ago

Very good! Awesome person who helped me. She was kind, friendly and efficient. She made sure I had choices was very clear and positive. I had a delightful experience. 

Business response:

Happy to hear it, Joe! Thank you for being a Firstmark Credit Union member. 

Fernando P.'s profile image
Fernando P. 
4 years ago

I needed several transactions and all were completely achieved in one stop. After the associate working as the door greeter, explained the process I teller helped me to complete my transactions. I had been feeling like FMCU recent changes had been lacking in customer service, I found that I need to adapt to the new banking changes. We’ll done FMCU. 

Business response:

Hi, Fernando. It sounds like you had a great visit at our Legacy location! We are happy to assist our members and talk through our available banking options. Thank you for being a Firstmark Credit Union member! 

Claudia K.'s profile image
Claudia K. 
4 years ago

Awesome! Very friendly staff. 

Business response:

Hi, Claudia. We appreciate your review! Thank you for being a Firstmark Credit Union member. 

Belinda S.'s profile image
Belinda S. 
4 years ago

Everypne is courteous, this is the first financial institution that sends messages of thanking me for banking, applying for a loan and for contacting. 

Business response:

Hello, Belinda. We appreciate you taking the time to leave us your feedback. Your review is important to us! Thank you for choosing Firstmark Credit Union. 

Timoll A.'s profile image
Timoll A. 
4 years ago

My experience with Melinda Crenshaw was amazing..She was very Knowledgeable about helping me set up my checking and savings account ..She is truly everything I needed.. 

Business response:

Hello, Timoll. Your feedback and review are greatly appreciated. We are happy you received the service you were needing. Thank you for choosing Firstmark Credit Union! 

Sandra Rodriguez A.'s profile image
Sandra Rodriguez A. 
4 years ago

Service was fast and very Informative, 

Business response:

Hi, Sandra. We appreciate your review! Thank you for being a Firstmark Credit Union member. 

Lonnie P.'s profile image
Lonnie P. 
4 years ago

Start to finish very smooth and enjoyable experience. Clear information so I could make a sound decision. Melina was excellent. 

Business response:

Hi, Lonnie. We are grateful to hear your feedback and review! Thank you for choosing Firstmark Credit Union. 

Shreela N.'s profile image
Shreela N. 
4 years ago

Like always I like your customers service. 

Business response:

Hi, Shreela. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union. 

Christine B.'s profile image
Christine B. 
4 years ago

Excellent service, couldn't ask for better. 

Business response:

Hi, Christine. We appreciate your five-star review! Thank you for being a Firstmark Credit Union member. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 193 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.