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Firstmark Credit Union

4.8

About this business

Location details

2103 N Loop 1604 E, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.8187 reviews
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Claudia K.'s profile image
Claudia K. 
4 years ago

Awesome! Very friendly staff. 

Business response:

Hi, Claudia. We appreciate your review! Thank you for being a Firstmark Credit Union member. 

Belinda S.'s profile image
Belinda S. 
4 years ago

Everypne is courteous, this is the first financial institution that sends messages of thanking me for banking, applying for a loan and for contacting. 

Business response:

Hello, Belinda. We appreciate you taking the time to leave us your feedback. Your review is important to us! Thank you for choosing Firstmark Credit Union. 

Timoll A.'s profile image
Timoll A. 
4 years ago

My experience with Melinda Crenshaw was amazing..She was very Knowledgeable about helping me set up my checking and savings account ..She is truly everything I needed.. 

Business response:

Hello, Timoll. Your feedback and review are greatly appreciated. We are happy you received the service you were needing. Thank you for choosing Firstmark Credit Union!  

Sandra Rodriguez A.'s profile image
Sandra Rodriguez A. 
4 years ago

Service was fast and very Informative, 

Business response:

Hi, Sandra. We appreciate your review! Thank you for being a Firstmark Credit Union member.  

Lonnie P.'s profile image
Lonnie P. 
4 years ago

Start to finish very smooth and enjoyable experience. Clear information so I could make a sound decision. Melina was excellent. 

Business response:

Hi, Lonnie. We are grateful to hear your feedback and review! Thank you for choosing Firstmark Credit Union.  

Shreela N.'s profile image
Shreela N. 
4 years ago

Like always I like your customers service. 

Business response:

Hi, Shreela. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union. 

Christine B.'s profile image
Christine B. 
4 years ago

Excellent service, couldn't ask for better. 

Business response:

Hi, Christine. We appreciate your five-star review! Thank you for being a Firstmark Credit Union member.  

Patrice T.'s profile image
Patrice T. 
4 years ago

Diane Bacon is just great. Patiently listened to my life story-sorry Diane. LOL. She set up my loan payment for auto pay, linked my daughter’s info to the account, and set up a joint checking account for us. My daughter is in Minnesota so Diane facilitated all electronic transactions to complete the accounts. Everything was done when I left that afternoon. Very happy and impressed with Firstmark CU. 

Business response:

Hello, Patrice. We are thrilled to hear of your experience and grateful, Diane was there every step of the way. Thank you for being a valued Firstmark Credit Union member!  

Edward R.'s profile image
Edward R. 
2 weeks ago

I had a 9:30 a,m appointment with Alice Pereles. However, a wall-in family occupied her time from before 9:25 am (when I arrived until around 10:30 am. I was about ready to leave when the branch mamager pulled me into his office and set up two new CD's. I don't know why I bothered to set up the appointment if walk-in's go ahead of those with appintments. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 187 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.