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2103 N Loop 1604 E, San Antonio, TX, 78232, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
My experience with Melinda Crenshaw was amazing..She was very Knowledgeable about helping me set up my checking and savings account ..She is truly everything I needed..
Business response:
Hello, Timoll. Your feedback and review are greatly appreciated. We are happy you received the service you were needing. Thank you for choosing Firstmark Credit Union!
Service was fast and very Informative,
Business response:
Hi, Sandra. We appreciate your review! Thank you for being a Firstmark Credit Union member.
Start to finish very smooth and enjoyable experience. Clear information so I could make a sound decision. Melina was excellent.
Business response:
Hi, Lonnie. We are grateful to hear your feedback and review! Thank you for choosing Firstmark Credit Union.
Like always I like your customers service.
Business response:
Hi, Shreela. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.
Excellent service, couldn't ask for better.
Business response:
Hi, Christine. We appreciate your five-star review! Thank you for being a Firstmark Credit Union member.
Diane Bacon is just great. Patiently listened to my life story-sorry Diane. LOL. She set up my loan payment for auto pay, linked my daughter’s info to the account, and set up a joint checking account for us. My daughter is in Minnesota so Diane facilitated all electronic transactions to complete the accounts. Everything was done when I left that afternoon. Very happy and impressed with Firstmark CU.
Business response:
Hello, Patrice. We are thrilled to hear of your experience and grateful, Diane was there every step of the way. Thank you for being a valued Firstmark Credit Union member!
I would like to say that the assistance we received was excellent and we didn’t feel rushed. I would recommend Your financial service to anyone needing help. Alice Perales assisted yesterday and then we were assisted by Destiny today. They were both great.
Business response:
Hi Alice, We're thrilled to hear about your positive experience with our team members, Alice and Destiny! We strive to provide excellent service to all our members, and we are happy to hear that you were satisfied with your experience with our staff. It is wonderful to know that you had a great experience and would recommend Firstmark to others. Thank you for your membership! Best, Firstmark Credit Union
No one knew what they were doing at the bank.
Business response:
Hello, Tamie. Thank you for sharing your experience. We hope to address your concerns and provide you with a better experience in the future. The Legacy manager will be calling you to talk through your visit. We look forward to speaking with you soon.
Firstmark Credit Union has a 4.8 star rating with 176 reviews.
Firstmark Credit Union is open now. It will close at 5:30 p.m.