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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2103 N Loop 1604 E, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Had a lot to do and got it all done. The people are so courteous and helpful and the rates are competitive. These days, I truly value kind courteous behavior.
Business response:
Hi Priscilla, Thank you for your kind words and positive review! We're delighted to hear that our team provided you with excellent service and that you found our rates competitive. We truly appreciate your business and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
John was very helpful and explained all the information in an easy to understand way
Business response:
Hi Gabriella, Thank you for your positive review! We're glad to hear that John was helpful and clear when assisting you during your recent visit to our Legacy Financial Center. Thank you for being a member of Firstmark! Best, Firstmark Credit Union
Todo muy bien el personal excelente les agradecería si pueden mandarme las notificaciones en español por favor
Business response:
Hola Erisberto, ¡Gracias por tomarse el tiempo para dejarnos una reseña positiva! Estamos encantados de saber que tuvo una gran experiencia con nuestro excelente personal. Apreciamos sus comentarios y ciertamente tomaremos en consideración su solicitud con respecto a las notificaciones en español. ¡Gracias por elegir Firstmark! Atentamente, Firstmark Credit Union
Destiny at the 1604 FirstMark office took care of my renewal today. She is well mannered, polite, a master customer service person, and knows finance!
Business response:
Hi Carole, Thank you so much for taking the time to leave such a kind review about your experience at our Legacy Financial Center. We truly appreciate your feedback and are delighted to hear that Destiny provided you with excellent service during your renewal. We strive to ensure that all our staff members are well-mannered, knowledgeable, and dedicated to providing top-notch service to our members. Thank you again for choosing Firstmark Credit Union. Best, Firstmark Credit Union
We received excellent customer service.
Business response:
Hi Roderick, Thank you for taking the time to share your experience with us! We are thrilled to hear that you received excellent customer service. Our commitment is to provide top-notch service and ensure our members feel valued. Thank you once again for your kind words and for choosing Firstmark! Best, Firstmark Credit Union
Was outstanding.Mrs Ward was very professional and had all the answers I needed..
Business response:
Hi Douglas, Thank you for taking the time to leave such a positive review about your experience with Mrs. Ward. We're thrilled to hear that she provided outstanding service and answered all of your questions. We truly appreciate your feedback and look forward to serving you again. Best, Firstmark Credit Union
Marvelous! Informative, helpful, knowledgeable, and friendly.
Business response:
Hi Lillian, Thank you for taking the time to share your review of Firstmark. We're thrilled to hear that our team was informative, helpful, knowledgeable, and friendly during your experience with us. We strive to provide exceptional service and ensure that our members feel supported. Your positive feedback encourages us to continue delivering outstanding assistance and financial guidance to all our valued members. Thank you once again for choosing Firstmark! Best regards, Firstmark Credit Union
Destiny really knows the various earning options available which made our decisions quite easy.
Business response:
Hi Leslie, Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are thrilled to hear about your positive experience with Destiny at Firstmark. It's fantastic to know that Destiny was able to guide you through the different earning options available and make your decision-making process easier. Providing our members with comprehensive knowledge and support is something we strive for, and it's great to hear that she delivered on that. Thank you once again for choosing Firstmark... read more
The staff was able to assist with obtaining a loan. They were nice, friendly and professional.
Business response:
Hi Gina, Thank you for sharing your positive experience with Firstmark. It is rewarding to hear that our staff was able to assist you with obtaining a loan in a nice, friendly, and professional manner. We truly appreciate your kind words. We are here to assist you and provide the best financial services possible. Thank you once again for choosing Firstmark. We look forward to serving you in the future! Best regards, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 176 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.