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Firstmark Credit Union

4.8

About this business

Location details

2103 N Loop 1604 E, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.8175 reviews
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Elizabeth S.'s profile image
Elizabeth S.Ā 
3 years ago

I was able to open a checking account and set up my e-banking online. Christian helped set up my banking onlineĀ 

Business response:

Hi, Elizabeth. We are glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union. Ā 

Lydia T.'s profile image
Lydia T.Ā 
3 years ago

They were friendly and fast .Ā 

Business response:

Hi, Lydia. We appreciate the kind words and are happy we provided you with a fast and friendly experience! Thank you for your membership with Firstmark Credit Union! Ā 

Thomas M.'s profile image
Thomas M.Ā 
3 years ago

Excellent service was provided by Rodney Cabrera throughout my home equity loan application process.Ā 

Business response:

Hi, Thomas. We are glad we could provide you with an excellent experience! Thank you for sharing and being a Firstmark Credit Union member.Ā 

Roland L.'s profile image
Roland L.Ā 
3 years ago

Rosaura is a excellent person she helped me and even stayed late to answer all my questions šŸ‘Ā 

Business response:

Thank you for your review, Roland! Happy to hear Rosaura provided you with excellent service on your visit. We appreciate your membership with Firstmark Credit Union. Ā 

Joe A.'s profile image
Joe A.Ā 
3 years ago

Very good! Awesome person who helped me. She was kind, friendly and efficient. She made sure I had choices was very clear and positive. I had a delightful experience.Ā 

Business response:

Happy to hear it, Joe! Thank you for being a Firstmark Credit Union member. Ā 

Fernando P.'s profile image
Fernando P.Ā 
4 years ago

I needed several transactions and all were completely achieved in one stop. After the associate working as the door greeter, explained the process I teller helped me to complete my transactions. I had been feeling like FMCU recent changes had been lacking in customer service, I found that I need to adapt to the new banking changes. We’ll done FMCU.Ā 

Business response:

Hi, Fernando. It sounds like you had a great visit at our Legacy location! We are happy to assist our members and talk through our available banking options. Thank you for being a Firstmark Credit Union member! Ā 

Claudia K.'s profile image
Claudia K.Ā 
4 years ago

Awesome! Very friendly staff.Ā 

Business response:

Hi, Claudia. We appreciate your review! Thank you for being a Firstmark Credit Union member.Ā 

Belinda S.'s profile image
Belinda S.Ā 
4 years ago

Everypne is courteous, this is the first financial institution that sends messages of thanking me for banking, applying for a loan and for contacting.Ā 

Business response:

Hello, Belinda. We appreciate you taking the time to leave us your feedback. Your review is important to us! Thank you for choosing Firstmark Credit Union.Ā 

Timoll A.'s profile image
Timoll A.Ā 
4 years ago

My experience with Melinda Crenshaw was amazing..She was very Knowledgeable about helping me set up my checking and savings account ..She is truly everything I needed..Ā 

Business response:

Hello, Timoll. Your feedback and review are greatly appreciated. We are happy you received the service you were needing. Thank you for choosing Firstmark Credit Union! Ā 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 175 reviews.Ā 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m. Ā