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Firstmark Credit Union

4.8

About this business

Location details

2103 N Loop 1604 E, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.8179 reviews
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Adelina S.'s profile image
Adelina S.Ā 
3 years ago

Great. Thank you. Professional and thorough.Ā 

Business response:

Hello, Adelina. We appreciate your five-star review! Thank you for being a Firstmark Credit Union member.Ā 

Elizabeth S.'s profile image
Elizabeth S.Ā 
3 years ago

I was able to open a checking account and set up my e-banking online. Christian helped set up my banking onlineĀ 

Business response:

Hi, Elizabeth. We are glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union. Ā 

Lydia T.'s profile image
Lydia T.Ā 
3 years ago

They were friendly and fast .Ā 

Business response:

Hi, Lydia. We appreciate the kind words and are happy we provided you with a fast and friendly experience! Thank you for your membership with Firstmark Credit Union! Ā 

Thomas M.'s profile image
Thomas M.Ā 
3 years ago

Excellent service was provided by Rodney Cabrera throughout my home equity loan application process.Ā 

Business response:

Hi, Thomas. We are glad we could provide you with an excellent experience! Thank you for sharing and being a Firstmark Credit Union member.Ā 

Roland L.'s profile image
Roland L.Ā 
3 years ago

Rosaura is a excellent person she helped me and even stayed late to answer all my questions šŸ‘Ā 

Business response:

Thank you for your review, Roland! Happy to hear Rosaura provided you with excellent service on your visit. We appreciate your membership with Firstmark Credit Union. Ā 

Joe A.'s profile image
Joe A.Ā 
3 years ago

Very good! Awesome person who helped me. She was kind, friendly and efficient. She made sure I had choices was very clear and positive. I had a delightful experience.Ā 

Business response:

Happy to hear it, Joe! Thank you for being a Firstmark Credit Union member. Ā 

Fernando P.'s profile image
Fernando P.Ā 
4 years ago

I needed several transactions and all were completely achieved in one stop. After the associate working as the door greeter, explained the process I teller helped me to complete my transactions. I had been feeling like FMCU recent changes had been lacking in customer service, I found that I need to adapt to the new banking changes. We’ll done FMCU.Ā 

Business response:

Hi, Fernando. It sounds like you had a great visit at our Legacy location! We are happy to assist our members and talk through our available banking options. Thank you for being a Firstmark Credit Union member! Ā 

Claudia K.'s profile image
Claudia K.Ā 
4 years ago

Awesome! Very friendly staff.Ā 

Business response:

Hi, Claudia. We appreciate your review! Thank you for being a Firstmark Credit Union member.Ā 

Belinda S.'s profile image
Belinda S.Ā 
4 years ago

Everypne is courteous, this is the first financial institution that sends messages of thanking me for banking, applying for a loan and for contacting.Ā 

Business response:

Hello, Belinda. We appreciate you taking the time to leave us your feedback. Your review is important to us! Thank you for choosing Firstmark Credit Union.Ā 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 179 reviews.Ā 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.Ā