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Firstmark Credit Union - San Antonio, TX

5.0
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2103 N Loop 1604 E, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
5.0117 reviews
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Douglas V.'s profile image
Douglas V. 
on Birdeye

8 months ago

Was outstanding.Mrs Ward was very professional and had all the answers I needed.. 

Business response:

Hi Douglas, Thank you for taking the time to leave such a positive review about your experience with Mrs. Ward. We're thrilled to hear that she provided outstanding service and answered all of your questions. We truly appreciate your feedback and look forward to serving you again. Best, Firstmark Credit Union 

Lillian D.'s profile image
Lillian D. 
on Birdeye

8 months ago

Marvelous! Informative, helpful, knowledgeable, and friendly. 

Business response:

Hi Lillian, Thank you for taking the time to share your review of Firstmark. We're thrilled to hear that our team was informative, helpful, knowledgeable, and friendly during your experience with us. We strive to provide exceptional service and ensure that our members feel supported. Your positive feedback encourages us to continue delivering outstanding assistance and financial guidance to all our valued members. Thank you once again for choosing Firstmark! Best regards, Firstmark Credit Union 

Leslie R.'s profile image
Leslie R. 
on Birdeye

8 months ago

Destiny really knows the various earning options available which made our decisions quite easy. 

Business response:

Hi Leslie, Thank you so much for taking the time to leave us a review. We truly appreciate your kind words and are thrilled to hear about your positive experience with Destiny at Firstmark. It's fantastic to know that Destiny was able to guide you through the different earning options available and make your decision-making process easier. Providing our members with comprehensive knowledge and support is something we strive for, and it's great to hear that she delivered on that. Thank you once again for choosing Firstmark... read more

Gina E.'s profile image
Gina E. 
on Birdeye

9 months ago

The staff was able to assist with obtaining a loan. They were nice, friendly and professional. 

Business response:

Hi Gina, Thank you for sharing your positive experience with Firstmark. It is rewarding to hear that our staff was able to assist you with obtaining a loan in a nice, friendly, and professional manner. We truly appreciate your kind words. We are here to assist you and provide the best financial services possible. Thank you once again for choosing Firstmark. We look forward to serving you in the future! Best regards, Firstmark Credit Union 

Renate J.'s profile image
Renate J. 
on Birdeye

9 months ago

The representative was very pleasant, knowledgeable, and a valuable asset to your business! 

Business response:

Hi Renate, Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words. We strive to provide exceptional service and knowledge to make a difference during every member's interaction. We look forward to assisting you again in the future. Best regards, Firstmark Credit Union 

Kazushige Y.'s profile image
Kazushige Y. 
on Birdeye

9 months ago

Ms. Destiny Castilleja, did excellent jobs with us what we asked many questions. Ms. Castlleja explained that clarified our questions and made smooth procedures. She is well done for her professions. Thank you very much. 

Business response:

Hi Kazushige, Thank you so much for taking the time to share your positive experience with us. We greatly appreciate your kind words about Destiny's excellent service. We're delighted to hear that she was able to assist you with your questions and ensure a smooth process for you. We value your feedback and thank you for choosing Firstmark Credit Union. Best, Firstmark Credit Union 

Richard D.'s profile image
Richard D. 
on Birdeye

10 months ago

Excellent service n answered all our questions. 

Business response:

Hi Richard! Thank you for your kind five-star review! We are glad to hear that we were able to provide you with excellent service and answer all your questions. At Firstmark Credit Union, we always strive to provide top-notch service to all our members. We appreciate your membership. Best regards, Firstmark Credit Union 

Shawne T.'s profile image
Shawne T. 
on Birdeye

11 months ago

Customer service was outstanding! The decorations were inspiring since it's past teacher appreciation week. I love this company. 

Business response:

Hello, Shawne. Happy we could provide you with superior service! We appreciate teachers, and we wanted to celebrate them all month long. We are glad you found the decor inspiring. Thank you for being a Firstmark Credit Union member! 

Larry L.'s profile image
Larry L. 
on Birdeye

a year ago

Courteous and patient with great service 

Business response:

Hi, Larry. We appreciate the kind words and are happy you enjoyed your visit. Thank you for choosing Firstmark Credit Union!  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 117 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Saturday at 9:00 a.m. 

Need help? Contact us.

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