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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2103 N Loop 1604 E, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Alex Hernandez was great helping me open a checking & savings account.
Business response:
Hi Timothy, Thank you for sharing your experience! We’re delighted to hear that Alex provided excellent service while helping you open your checking and savings accounts. At Firstmark, we strive to ensure that every member receives the highest level of assistance and support. We appreciate your trust in us and look forward to serving you again! Sincerely, Firstmark Credit Union
We were assisted greatly in setting up an account for my daughter to start saving. The bank representative handle my precocious kids with ease.
Business response:
Hi Delphina, Thank you for your positive feedback! We're delighted to hear that our Legacy Financial Center team member made the process of setting up an account for your daughter smooth and enjoyable. We look forward to continuing to provide excellent service to you and your family. Sincerely, Firstmark Credit Union
Alice was just so great and explained everything so well and thoroughly. Made it very easy and felt very comfortable and welcomed in opening our account.
Business response:
Hi Rose, Thank you for your wonderful feedback! We're thrilled to hear that Alice provided you with such a positive experience while opening your account. Making our members feel comfortable and welcomed is always our goal, and we're glad Alice could make the process easy and thorough for you. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
There was no wait time. My service representative was courteous, knowledgeable, and listened to all my concerns and requests. As a former teacher. I gave him an “A+”
Business response:
Hi Betty, Thank you so much for your wonderful review! We're thrilled to hear that you had a prompt and positive experience with us. Providing courteous and knowledgeable service is a top priority, and we're glad that our team members met your expectations. We appreciate your feedback and look forward to continuing to provide you with excellent service. Best, Firstmark Credit Union
Mrs Perales was courteous, & helpful .
Business response:
Hi Elizabeth, Thank you for your kind words! We sincerely appreciate your feedback and are glad to hear that Mrs. Perales was able to assist you in a courteous and helpful manner. We take pride in providing our members with exceptional service and we're pleased to know that you had a positive experience with our team. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
I always feel comfortable when visiting First Mark. Everyone is always so nice.Transactions are explained throughly and taken care of quickly with very little wait time. Glad my school teacher Mom started my first checking account when it wasTeachers Credit Union over 60 years ago.
Business response:
Hi Linda, Thank you so much for taking the time to share your wonderful feedback with us! We're so glad to hear that you've had a positive experience with Firstmark over the years. Your loyalty means a great deal to us, and we're committed to providing you with excellent service in the future. Sincerely, Firstmark Credit Union
All done with timely and professional
Business response:
Hi Mary, We're honored to hear that your experience with us was timely and professional. We greatly appreciate you taking the time to share your feedback with us. It is valuable information that will help us continue to improve our services and provide you with the best possible experience. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Very pleasant transaction.
Business response:
Hi Minerva, We're delighted to hear that you had a pleasant experience during your most recent visit to our Legacy Financial Center. Thank you for choosing Firstmark Credit Union, and we look forward to serving you again in the future!
Dante was very helpful. Very patient as I asked him a lot of questions.
Business response:
Hi Nellie, Thank you for your wonderful feedback. We greatly appreciate your kind words about Dante's helpfulness and patience. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 193 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 1:00 p.m.