This profile has been claimed by the business owner or representative.
Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2103 N Loop 1604 E, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Courteous and patient with great service
Business response:
Hi, Larry. We appreciate the kind words and are happy you enjoyed your visit. Thank you for choosing Firstmark Credit Union!
Alice was great!
Business response:
Hi, Anthony. We are glad Alice could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.
You did a great job to help us.
Business response:
Hi, Frances. We are thrilled to hear about your visit! Thank you for choosing Firstmark Credit Union!
Ms. Alice Perales provided some of the best customer service I've encountered in the last few years. She went above and beyond and helped me consolidate all my debt to have one payment a month and in the process save $80.00 a month.
Business response:
Hello, Domitila. We are so happy to hear of the debt you were able to consolidate with Alice! Enjoy the extra savings! Thank you for being a Firstmark Credit Union member.
On 12-05-22 my wife and I went into our FMCU office to handle a financial transaction. We were greeted by Alice Perales, a Sr. member Service Specialist for assistance. She was very cordial and a very knowledgeable individual that made our transaction less stressful. She answered all of our questions and concerns and completed the transaction in a short amount of time. She is an asset to FMCU and it is employees like her that is the reason we are a member for a long time and will continue to be. Thank you again Alice for ass... read more
Business response:
Hello, Melvin. We appreciate the thoughtful review of your experience with Alice! Thank you for your long-time membership with Firstmark Credit Union. We look forward to continuing to assist you and your wife in the future!
After a miscommunication regarding an auto loan, Ariana Valdez worked on my behalf to get everything taken care of for me. Rick Rodriguez was also a big help in this process. Both of these team members were of tremendous help and assistance; they both truly embody customer service and are what I love about Firstmark!
Business response:
Hi, Cody. We are thrilled the team was able to help you through your auto loan process! Thank you for sharing and choosing Firstmark Credit Union!
Mr Christian Sanchez was so kind and patience But I wished your bank has a better rate !
Business response:
Hello. We value your feedback. Thank you for your review and for choosing Firstmark Credit Union!
Polite kind explained options 4 accts.
Business response:
Hello, Carolyn. We appreciate the kind words. Thank you for choosing Firstmark Credit Union for your account!
Matthew was so professional, courteous, and kind. He is an asset to your company!
Business response:
Hello, Lisa. Matthew is top-notch! It's great to hear he provided you with exceptional service. Thank you for being a Firstmark Credit Union member!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 5 star rating with 144 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.