Firstmark Credit Union

4.8

Credit Unions
San Antonio, TX

About this business

Finance Credit Unions

Location details

2103 N Loop 1604 E, San Antonio, TX, 78232, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:30 p.m.
Tue	9:00 a.m. to 5:30 p.m.
Wed	9:00 a.m. to 5:30 p.m.
Thu	9:00 a.m. to 5:30 p.m.
Fri	9:00 a.m. to 5:30 p.m.
Sat	9:00 a.m. to 1:00 p.m.
Sun	Closed

4.8182 reviews

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Gina E.

2 years ago

The staff was able to assist with obtaining a loan. They were nice, friendly and professional.

Business response:

Hi Gina, Thank you for sharing your positive experience with Firstmark. It is rewarding to hear that our staff was able to assist you with obtaining a loan in a nice, friendly, and professional manner. We truly appreciate your kind words. We are here to assist you and provide the best financial services possible. Thank you once again for choosing Firstmark. We look forward to serving you in the future! Best regards, Firstmark Credit Union

Renate J.

2 years ago

The representative was very pleasant, knowledgeable, and a valuable asset to your business!

Business response:

Hi Renate, Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words. We strive to provide exceptional service and knowledge to make a difference during every member's interaction. We look forward to assisting you again in the future. Best regards, Firstmark Credit Union

Kazushige Y.

2 years ago

Ms. Destiny Castilleja, did excellent jobs with us what we asked many questions. Ms. Castlleja explained that clarified our questions and made smooth procedures. She is well done for her professions. Thank you very much.

Business response:

Hi Kazushige, Thank you so much for taking the time to share your positive experience with us. We greatly appreciate your kind words about Destiny's excellent service. We're delighted to hear that she was able to assist you with your questions and ensure a smooth process for you. We value your feedback and thank you for choosing Firstmark Credit Union. Best, Firstmark Credit Union

Richard D.

2 years ago

Excellent service n answered all our questions.

Business response:

Hi Richard! Thank you for your kind five-star review! We are glad to hear that we were able to provide you with excellent service and answer all your questions. At Firstmark Credit Union, we always strive to provide top-notch service to all our members. We appreciate your membership. Best regards, Firstmark Credit Union

Shawne T.

2 years ago

Customer service was outstanding! The decorations were inspiring since it's past teacher appreciation week. I love this company.

Business response:

Hello, Shawne. Happy we could provide you with superior service! We appreciate teachers, and we wanted to celebrate them all month long. We are glad you found the decor inspiring. Thank you for being a Firstmark Credit Union member!

Larry L.

2 years ago

Courteous and patient with great service

Business response:

Hi, Larry. We appreciate the kind words and are happy you enjoyed your visit. Thank you for choosing Firstmark Credit Union!

Anthony F.

2 years ago

Alice was great!

Business response:

Hi, Anthony. We are glad Alice could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.

Frances G.

2 years ago

You did a great job to help us.

Business response:

Hi, Frances. We are thrilled to hear about your visit! Thank you for choosing Firstmark Credit Union!

Domitila A.

3 years ago

Ms. Alice Perales provided some of the best customer service I've encountered in the last few years. She went above and beyond and helped me consolidate all my debt to have one payment a month and in the process save $80.00 a month.

Business response:

Hello, Domitila. We are so happy to hear of the debt you were able to consolidate with Alice! Enjoy the extra savings! Thank you for being a Firstmark Credit Union member.