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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2103 N Loop 1604 E, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The representative was very pleasant, knowledgeable, and a valuable asset to your business!
Business response:
Hi Renate, Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words. We strive to provide exceptional service and knowledge to make a difference during every member's interaction. We look forward to assisting you again in the future. Best regards, Firstmark Credit Union
Ms. Destiny Castilleja, did excellent jobs with us what we asked many questions. Ms. Castlleja explained that clarified our questions and made smooth procedures. She is well done for her professions. Thank you very much.
Business response:
Hi Kazushige, Thank you so much for taking the time to share your positive experience with us. We greatly appreciate your kind words about Destiny's excellent service. We're delighted to hear that she was able to assist you with your questions and ensure a smooth process for you. We value your feedback and thank you for choosing Firstmark Credit Union. Best, Firstmark Credit Union
Excellent service n answered all our questions.
Business response:
Hi Richard! Thank you for your kind five-star review! We are glad to hear that we were able to provide you with excellent service and answer all your questions. At Firstmark Credit Union, we always strive to provide top-notch service to all our members. We appreciate your membership. Best regards, Firstmark Credit Union
Customer service was outstanding! The decorations were inspiring since it's past teacher appreciation week. I love this company.
Business response:
Hello, Shawne. Happy we could provide you with superior service! We appreciate teachers, and we wanted to celebrate them all month long. We are glad you found the decor inspiring. Thank you for being a Firstmark Credit Union member!
Courteous and patient with great service
Business response:
Hi, Larry. We appreciate the kind words and are happy you enjoyed your visit. Thank you for choosing Firstmark Credit Union!
Alice was great!
Business response:
Hi, Anthony. We are glad Alice could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.
You did a great job to help us.
Business response:
Hi, Frances. We are thrilled to hear about your visit! Thank you for choosing Firstmark Credit Union!
Ms. Alice Perales provided some of the best customer service I've encountered in the last few years. She went above and beyond and helped me consolidate all my debt to have one payment a month and in the process save $80.00 a month.
Business response:
Hello, Domitila. We are so happy to hear of the debt you were able to consolidate with Alice! Enjoy the extra savings! Thank you for being a Firstmark Credit Union member.
On 12-05-22 my wife and I went into our FMCU office to handle a financial transaction. We were greeted by Alice Perales, a Sr. member Service Specialist for assistance. She was very cordial and a very knowledgeable individual that made our transaction less stressful. She answered all of our questions and concerns and completed the transaction in a short amount of time. She is an asset to FMCU and it is employees like her that is the reason we are a member for a long time and will continue to be. Thank you again Alice for ass... read more
Business response:
Hello, Melvin. We appreciate the thoughtful review of your experience with Alice! Thank you for your long-time membership with Firstmark Credit Union. We look forward to continuing to assist you and your wife in the future!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 179 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.