Firstmark Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.8

About this business

Location details

2103 N Loop 1604 E, San Antonio, TX, 78232, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.8176 reviews
Select a rating
Cody R.'s profile image
Cody R. 
2 years ago

After a miscommunication regarding an auto loan, Ariana Valdez worked on my behalf to get everything taken care of for me. Rick Rodriguez was also a big help in this process. Both of these team members were of tremendous help and assistance; they both truly embody customer service and are what I love about Firstmark! 

Business response:

Hi, Cody. We are thrilled the team was able to help you through your auto loan process! Thank you for sharing and choosing Firstmark Credit Union! 

Myoung D.'s profile image
Myoung D. 
2 years ago

Mr Christian Sanchez was so kind and patience But I wished your bank has a better rate ! 

Business response:

Hello. We value your feedback. Thank you for your review and for choosing Firstmark Credit Union!  

Carolyn C.'s profile image
Carolyn C. 
3 years ago

Polite kind explained options 4 accts. 

Business response:

Hello, Carolyn. We appreciate the kind words. Thank you for choosing Firstmark Credit Union for your account! 

Lisa R.'s profile image
Lisa R. 
3 years ago

Matthew was so professional, courteous, and kind. He is an asset to your company! 

Business response:

Hello, Lisa. Matthew is top-notch! It's great to hear he provided you with exceptional service. Thank you for being a Firstmark Credit Union member!  

Becky S.'s profile image
Becky S. 
3 years ago

Teller I wish I got his name was great. The other teller brought me interest rates to look over until Mr Bohr helped me open a 11 month Cd. The only thing that would have made this perfect was getting a grant for my classroom. Remember CTE teachers supply your workforce. 

Business response:

Hello, Becky. It sounds like you had a great visit! We do have our Education Grant application open through October 23, 2022. You can visit www.firstmarkcu.org/foundation/education-grants/ to apply. Thank you for choosing Firstmark Credit Union! 

Roxanne T.'s profile image
Roxanne T. 
3 years ago

Very helpful 

Business response:

Hi, Roxanne. We appreciate the five-star review! Thank you for being a Firstmark Credit Union member.  

Gina E.'s profile image
Gina E. 
3 years ago

The staff were polite and professional. The loan officer knows about my business and has helped with several loans. I feel comfortable working with her. She has helped me grow my business. 

Business response:

Hi, Gina! We are happy to hear you are comfortable visiting our Legacy location for your loan needs. Thank you for continuing to choose Firstmark Credit Union. 

Jack D.'s profile image
Jack D. 
3 years ago

Made it very simple 

Business response:

Hi, Jack. We are happy to hear it! Thank you for choosing Firstmark Credit Union! 

Kurt Hartmann J.'s profile image
Kurt Hartmann J. 
3 years ago

Took a while, but you got it right 

Business response:

Hello, Kurt. We are glad we provided you with the service you needed. Hopefully, you won't have to wait too long on your next visit. Thank you for being a valued Firstmark Credit Union member.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 176 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.