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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2103 N Loop 1604 E, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
On 12-05-22 my wife and I went into our FMCU office to handle a financial transaction. We were greeted by Alice Perales, a Sr. member Service Specialist for assistance. She was very cordial and a very knowledgeable individual that made our transaction less stressful. She answered all of our questions and concerns and completed the transaction in a short amount of time. She is an asset to FMCU and it is employees like her that is the reason we are a member for a long time and will continue to be. Thank you again Alice for ass... read more
Business response:
Hello, Melvin. We appreciate the thoughtful review of your experience with Alice! Thank you for your long-time membership with Firstmark Credit Union. We look forward to continuing to assist you and your wife in the future!
After a miscommunication regarding an auto loan, Ariana Valdez worked on my behalf to get everything taken care of for me. Rick Rodriguez was also a big help in this process. Both of these team members were of tremendous help and assistance; they both truly embody customer service and are what I love about Firstmark!
Business response:
Hi, Cody. We are thrilled the team was able to help you through your auto loan process! Thank you for sharing and choosing Firstmark Credit Union!
Mr Christian Sanchez was so kind and patience But I wished your bank has a better rate !
Business response:
Hello. We value your feedback. Thank you for your review and for choosing Firstmark Credit Union!
Polite kind explained options 4 accts.
Business response:
Hello, Carolyn. We appreciate the kind words. Thank you for choosing Firstmark Credit Union for your account!
Matthew was so professional, courteous, and kind. He is an asset to your company!
Business response:
Hello, Lisa. Matthew is top-notch! It's great to hear he provided you with exceptional service. Thank you for being a Firstmark Credit Union member!
Teller I wish I got his name was great. The other teller brought me interest rates to look over until Mr Bohr helped me open a 11 month Cd. The only thing that would have made this perfect was getting a grant for my classroom. Remember CTE teachers supply your workforce.
Business response:
Hello, Becky. It sounds like you had a great visit! We do have our Education Grant application open through October 23, 2022. You can visit www.firstmarkcu.org/foundation/education-grants/ to apply. Thank you for choosing Firstmark Credit Union!
Very helpful
Business response:
Hi, Roxanne. We appreciate the five-star review! Thank you for being a Firstmark Credit Union member.
The staff were polite and professional. The loan officer knows about my business and has helped with several loans. I feel comfortable working with her. She has helped me grow my business.
Business response:
Hi, Gina! We are happy to hear you are comfortable visiting our Legacy location for your loan needs. Thank you for continuing to choose Firstmark Credit Union.
Made it very simple
Business response:
Hi, Jack. We are happy to hear it! Thank you for choosing Firstmark Credit Union!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 182 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.