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In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
2023 Gold Canyon Dr., San Antonio, TX, 78232, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Excellent, knowledgeable, competent customer service. I felt like the people who helped actually wanted to help.
Business response:
Hi, Helen. We appreciate the kind words! As a credit union, we are here to help our members. Thank you for being a Firstmark Credit Union member!
I tried to open a money market account online but couldn’t do it. I emailed FMCU customer service. They gave me a number to call and I did. The young lady who helped me did an excellent job. Not only was she able to create a new money market account, she also transferred funds into it. Then asked if I needed anything else. I wished I had asked her to repeat her name. Her knowledge of my need and her customer service are two reasons why I have stayed with FMCU for the past 35 years.
Business response:
Hello, Fernando. Wow! Thank you for your loyal membership with Firstmark Credit Union for all these years. We hope to continue providing you with the same level of service you have grown accustomed to. Thank you for the five-star review!
Expedient service. Professional staff.
Business response:
Hi, Brenda. We appreciate your review. Let us know how we can assist you in the future. Thank you for your membership with Firstmark Credit Union!
From the beginning just awesome customer service
Business response:
Hi, April. It's great to hear that your experience has always been enjoyable. Thank you for being a Firstmark Credit Union member!
Very helpful
Business response:
Hi, Wilfredo. That is always great to hear. We look forward to helping you again in the future! Thank you for your membership with Firstmark Credit Union!
Very polite and fast
Business response:
Hi, Leonard. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union!
Positive attitude i very helpful
Business response:
Hi, Juan. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.
My loan rep and manager did a smooth and amazing job. Very professional but personalized it. Highly recommend
Business response:
Hello, Raul. We recommend this review! Thank you for choosing Firstmark Credit Union!
I called to inquire about a consolidation loan, and Linda made it so easy and felt very comfortable. She was amazing. I have always been very happy with Firstmark Credit Union and their loan process. this is the 3rd loan that I have had with them, and I highly recommend them.
Business response:
Hello, Tracy. It's our privilege to be able to assist you with another loan! We are always here to help with your financial needs. Thank you for being a loyal Firstmark Credit Union member!
Firstmark Credit Union has a 5 star rating with 441 reviews.
Firstmark Credit Union is open now. It will close at 6:00 p.m.
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