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Firstmark Credit Union

5.0
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr., San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
5.0451 reviews
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Cindy R.'s profile image
Cindy R. 
on Birdeye

a year ago

It was quick and easy. The person I spoke to on the phone was professional and very pleasant! 

Business response:

Hi, Cindy. It was our privilege assisting you! Thank you for sharing and being a Firstmark Credit Union member! 

Dolores P.'s profile image
Dolores P. 
on Birdeye

a year ago

Very professional and understanding. 

Business response:

Hi, Dolores. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union! 

Victoria A.'s profile image
Victoria A. 
on Birdeye

a year ago

Gabriel was most helpful and explained what I needed to know for the loan process. Thank you for all your hard work and knowledge. 

Business response:

Hi, Victoria. Happy to hear we were able to help you through the loan process. Let us know how we can assist you in the future. Thank you for choosing Firstmark Credit Union! 

Helen H.'s profile image
Helen H. 
on Birdeye

a year ago

Excellent, knowledgeable, competent customer service. I felt like the people who helped actually wanted to help. 

Business response:

Hi, Helen. We appreciate the kind words! As a credit union, we are here to help our members. Thank you for being a Firstmark Credit Union member! 

Fernando P.'s profile image
Fernando P. 
on Birdeye

a year ago

I tried to open a money market account online but couldn’t do it. I emailed FMCU customer service. They gave me a number to call and I did. The young lady who helped me did an excellent job. Not only was she able to create a new money market account, she also transferred funds into it. Then asked if I needed anything else. I wished I had asked her to repeat her name. Her knowledge of my need and her customer service are two reasons why I have stayed with FMCU for the past 35 years. 

Business response:

Hello, Fernando. Wow! Thank you for your loyal membership with Firstmark Credit Union for all these years. We hope to continue providing you with the same level of service you have grown accustomed to. Thank you for the five-star review! 

Brenda R.'s profile image
Brenda R. 
on Birdeye

a year ago

Expedient service. Professional staff. 

Business response:

Hi, Brenda. We appreciate your review. Let us know how we can assist you in the future. Thank you for your membership with Firstmark Credit Union!  

April W.'s profile image
April W. 
on Birdeye

a year ago

From the beginning just awesome customer service 

Business response:

Hi, April. It's great to hear that your experience has always been enjoyable. Thank you for being a Firstmark Credit Union member!  

Wilfredo V.'s profile image
Wilfredo V. 
on Birdeye

a year ago

Very helpful 

Business response:

Hi, Wilfredo. That is always great to hear. We look forward to helping you again in the future! Thank you for your membership with Firstmark Credit Union! 

Leonard C.'s profile image
Leonard C. 
on Birdeye

a year ago

Very polite and fast 

Business response:

Hi, Leonard. We are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 451 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 6:00 p.m.  

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