Fox Pest Control Acton

Bonnie M. 

on Yelp

4 months ago

We purchased a service in April 2026 for standard household pests. Since the website states "Satisfaction Guaranteed" we assumed they meant this. The person who came to our home spent a great deal of time outdoors setting mouse traps. However, I observed less time and attention to the inside of the home. I would expect spraying under sinks and around all baseboards. Under the sinks was not attended to and it seemed like the person was in a big rush to just get it done and move on. When we called (twice) to ask them to return... read more

Paul M. 

on Yelp

4 months ago

DON'T USE THEM. Absolutely deceitful practices. I was happy with their service, but at the end of my 1 year contract, they kept charging me even though my contract was no longer running. I explicitly said I wanted only a year contract. I even asked them where in the contract it said it would auto-renew and they said "wellllll, it doesn't really say that". 

Cherie B. 

on Yelp

5 months ago

They sold me a service that I really didn't want nor need, but they scheduled an appointment for the next day to get rid of the bees and that's what I wanted. Unfortunately, NO ONE showed up for the scheduled appointment. When I called, I finally spoke to Alicia who passed me on to Kelvin (the original person I spoke with) and he said he would check on what happened and call me back. I'm still waiting. No return phone call. Very poor Customer Service. I DO NOT recommend them. 

Adrienne T. 

on Yelp

a year ago

Aggressive kid on a hoverboard starting knocking on my door when I was busy unloading groceries. Would not take no for an answer. I explained i had cats, which he could clearly see because one of them was laying on my porch between the two of us. I told him I dont spray anything without doing research first because of my pets and wildlife. I love my yard bunnies and squirrels. They arent pests. I also have a huge organic garden. Know your audience. Im not it. Dude would not leave me alone about it. Wanted money and access to... read more

Cheryl C. 

on Yelp

a year ago

Horrible company. I had used them twice in the past with mixed results, but decided to have them back again. They gave me a 5 hour window of time for my appointment. I received several text confirmations and reminders of the appointment every day leading up to the appointment. They did not show up. I called the office and they did not understand why the local rep did not come. He called me two hours later and said he can't commit to a job without first doing a consultation. They had already serviced us before, a consult was ... read more

Vane M. 

on Yelp

a year ago

Highly recommend! Tech Michael Colon was very friendly and professionally informative. 

Thaianny G. 

on Yelp

2 years ago

Initial service was OKAY. Everything seemed to be rushed to sign a contract. We have a 9 week old puppy and live behind the quabbin (so many bugs). We were told to keep the dog off the grass for 30 min/ wait for grass to be dry... we waited 24h. After 2 hours of the puppy going outside, she became sluggish and was unable to lift herself up from muscle weakness and tremors. She also had a seizure and uncontrollable urination. Went to urgent care and gave her a drug test that came back negative. Vet stated she indeed had toxic... read more

Tracy L. 

on Yelp

2 years ago

Coming to my door on hoverboards to make cold sales for pest control? Knocking and ringing the doorbell, waking my baby, irritating my dog, all for what? To peddle chemicals and poison that I would NOT use under any circumstances? No way. Get a better business model. 

J W. 

on Yelp

2 years ago

Not sure what else to add, I think the other 1 and 2 star reviews have mentioned just about everything shady these guys are doing. Couple of notes on these guys I'll add. They try to sell you a 2 or 3 year contract. I don't know about most people, but I'm not comfortable signing a 2 year contract with a company I've never used before. If you push back they will drop it down to 1 year. I would NOT recommend a contract with these people. If you do want to try Fox, don't sign up for a contract, just pay them per visit. It may c... read more