Fox Pest Control Buffalo

Captain V. 

on Yelp

3 weeks ago

EVIL COMPANY!! Fox Pest Control has very rude employees. I overheard them training a new hire, and the way they spoke to him broke my heart. They were condescending, mean, and extremely judgmental for the new hire's SECOND day. They laughed at him and barked orders, they refused to let him use the bathroom so the team could "get their work done". If this is the kind of behavior the company allows I would rather be infested with roaches than hire them. 

Carla K. 

on Yelp

a month ago

I just switched from Orkin to Fox this summer. HUGE mistake. They made it sound like they would be out regularly and take care of any outside insects. They were here once. The bees, and flying insects are all over the place. You cannot schedule on the portal. When you call, it's not a local person answering. They never let me know I had a service scheduled for July nor that they canceled it for "unforeseen circumstances" with no intentions of letting me know. I have hornets nests all over the place. They have no issu... read more

Mark W. 

on Yelp

4 months ago

We had a rep who turned out to be just a sales rep over one evening. The next day, another guy showed up and showed us a proposed contract. After a long discussion, we were going to go with a different plan. The agreement was that this guy, who said his name was Jeff, was to come back Monday with a revised deal. Next thing we know, three different people were calling about getting the deal signed today or saying they were our tech. We fired them , for the second time( the first time they tried double billing). High pr... read more

Tom F. 

on Yelp

a year ago

Dear Kasie K, I fulfilled the requirements of our contract. Fox did the same, with quarterly service. Your scheduling is not my concern. Your billing schedule is not my problem. I notified you prior to your REQUIRED notification date of 6/19 and again on 6/19. Your offer of a $360 discount if I didn't cancel contradict your need to collect additional money without justification and outside our contract is ridiculous, including your willingness to pay a collector. 

Bob A. 

on Yelp

a year ago

terrible service and totally dishonest. They sign you up for one year and it is actually two years. Also, they will regularly charge your credit card or bank card without any authorization. They field personal are friendly, but the product itself are totally ineffective against stink bugs and boxelder bugs. 

Old G. 

on Yelp

2 years ago

Yeah, we were pulled into a two year contract. I am not happy with the service. Bugs are still a problem. The extra fees and whatnot to set up a contract with monthly payments, only to see them one time. We'll see how this plays out. Once we're out of this, I'll go back to paying $8 for a Spectricide hose option bug killer. Let's see if Fox actually does anything for winter prep, you know, like the anti-mouse, anti-box elder, anti-stink bug, etc. treatments that cost us $200 up front and $60/month on this contract. Check the... read more

Darlene B. 

on Yelp

2 years ago

Horrible service never show up for appointments waited hours when called stated they treated yard came back and put flag up to state they were here after calling several times. always get the run around when you call excuses monthly as if they don't care wouldn't recommend have informed my neighbors to make sure they are actually receiving services due to issues I have experienced poor management and service. 

Mayank G. 

on Yelp

2 years ago

It's a Pathetic Service! No one shows up after the contract is signed, you get a message before the appointment stating that we will be there in 1 hr, and in next 5 min they send another message that the service is completed!!! What should i call Them? Now another issue is that when they talk to you for signing up for service, they say 1 year service, after a year they say No, we signed you up for 2-year contract! That's purely cheating and a cheating mindset. I would not suggest anyone to go with Fox Pest Control again, And... read more

Julia J. 

on Yelp

2 years ago

This is the worst company I have ever dealt with In my life. Their service did not work. A lot of customer service employees were awful. One girl thought she put me on hold but did not. She was laughing about me and called me a bitch. I canceled service. They would not refund my money. Just offer me to come back out. Which I didn't want ! Said I had to pay for 2 months even though already canceled. I sent check in mail. They never received it. Turned me into collections for 126 dollars!! I paid over phone a month later bec... read more