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Fusion Auto Finance
- Automotive
- Farmingdale, NY
About this business
Fusion Auto Finance's New York Lease Return & Resale Center is in Farmingdale, NY. Fusion Auto Finance develops turn-key auto leasing programs with credit unions that generate high customer satisfaction. Fusion focuses its business model on providing competitive programs that are financially sound for the company, the credit union partner, and the credit union member. Along with its marketing partner, GrooveCar, Fusion offers credit unions the CU Xpress Lease, the nation’s number one credit union auto leasing program. Membe... read more
Location details
215 Daniel St, Farmingdale, NY, 11735, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Google reviews (773)
RecommendedWhen I turned my truck in I left my wallet under the seat. It was Wednesday before Thanksgiving and couldn't speak to someone until Monday! They had my wallet and was returned to me with money and credit cards still in it!! Thank you to the girls at the front desk who went above and beyond to help me!!
Business response:
Hey Cathy, we appreciate when our customers take time to leave a note about us! We take pride in delivering outstanding customer service and are happy to hear that you got your wallet back. Thank you again for your kind words! We hope to see you back for your next leased vehicle. Fusion Auto Finance
Appointment was easy to set up, employees very professional and explained everything very clearly.and were quick and efficient
Business response:
Thomas, We’re delighted to hear you had a great experience during your lease-end process. We hope to see you back for your next leased vehicle. Thank you once again! Fusion Auto Finance
In addition to my previous post, the lady named Samantha at the lease return department in Farmingdale was very helpful and understanding of my situation. She was able to help connect me to Sam Carter who was invaluable in getting everything taken care of for my lease return. Great company! Great staff!
Business response:
Mr. Sarling, Thanks for leaving such a wonderful review. We are thrilled that both Sam Carter and Samantha were helpful and courteous. Our staff will definitely be happy to read your feedback. We will continue to strive to deliver the same great experience for all our customers. Thank you again! We hope to see you back for your next leased vehicle. Anna Isaza Fusion Auto Finance
Thank you Fusion, I had an issue and I spoke with the manager at Corporate named, Sam Carter. He was very helpful and courteous and did everything to make my experience fantastic. He worked tirelessly and listened to everything I had to say and did everything to ensure my future return to Fusion totally worthwhile. I recommend this gentleman as his business ethics far exceeded my expectations. Fusion is lucky to have a "smart" manager that knows how to deal with customers and the public.
Fast honest service. Return leased vehicle was simple and quick. Definitely recommend! Staff also very friendly made everything very easy and hassle free.
Business response:
Thanks for the recommendation, Joe! Glad you had a great experience returning your leased vehicle! Fusion Auto Finance
Isreal in the finance department and all fusion representatives are a different breed of people. They are all nice, very professional, and answer all questions thrown at them. Been with them 8 yrs now and would not finance a vehicle with any other company. Respect to fusion !!
Business response:
Hey Greg, thank you for taking the time to leave such a nice review! Customer satisfaction is a top priority for us, so we are glad to see that reflected in your end-of-lease experience. We will make sure that Israel gets the deserved recognition. Thank you for being a loyal customer! Fusion Auto Finance
Very courteous, and they have a clean and up to date showroom, if you are in the market for pre owned vehicles.
Business response:
Thank you for your feedback, Pierre J.. We really appreciate you taking the time to share your experience with us. Cheers, Fusion Auto Finance
Excellence service. The agents were very profession and helpful.
Business response:
Hey Anita Ricciardi, thanks for leaving such a wonderful review. We are thrilled that your end of lease process was simple and easy; our staff will definitely be happy to read your feedback. We will continue to strive to deliver the same great experience for all our customers.
Staff was helpful, knowledgable, comfortable, kind & efficient. They made a difficult task (turning in a vehicle I love) much easier :)
Business response:
Dear Casamia Chestnut, We’re delighted to hear you had a great experience during your lease-end process. We are completely devoted to making the return process as simple and surprise-free as possible, so it’s great to know that was your experience. We will continue to strive to deliver the same great experience for all our customers. We hope to see you back for your next leased vehicle. Thank you once again! Anna Isaza Fusion Auto Finance