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Fusion Auto Finance

4.9
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About this business

Fusion Auto Finance's New York Lease Return & Resale Center is in Farmingdale, NY. Fusion Auto Finance develops turn-key auto leasing programs with credit unions that generate high customer satisfaction. Fusion focuses its business model on providing competitive programs that are financially sound for the company, the credit union partner, and the credit union member. Along with its marketing partner, GrooveCar, Fusion offers credit unions the CU Xpress Lease, the nation’s number one credit union auto leasing program. Membe... read more

Location details

215 Daniel St, Farmingdale, NY, 11735, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.9877 reviews
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748
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58 reviews have no rating
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Wade Engel's profile image
Wade Engel 
recommend  Recommended
4 years ago

I have done the lease thing for many years . If you maintain your cars with proper tires, cleaning inside and out , get excess scratches and minor dents taken care of before hand, have all books with vehicle and two sets of keys you will not have any problems upon your return. Fusion does a thorough job of inspecting your vehicle and the inspectors are fair... They have a job to do! The whole process takes about 30 minutes from start to finish. Don’t fall for car salesmen telling you to leave your car with them and they wil... read more

Business response:

Thank you so much for your feedback, Wade. We really appreciate you taking the time to share your experience with us. Cheers, Fusion Auto Finance 

Jen C's profile image
Jen C 
4 years ago

I’m completely thrown by all the unsatisfied reviews. My experience was quite the opposite. I had a difficult time with the dealership so I went directly to fusion. I was greeted kindly, treated with respect, and had all questions answered in a prompt professional manner. Even after my case was transitioned to other areas, my first contact never dropped the ball and assisted me even when it was no longer her responsibility. Then, to top it off, she continued to assist me with NJ taxation paperwork after the buyout was finali... read more

Kim Krug-Kg's profile image
Kim Krug-Kg 
recommend  Recommended
4 years ago

Staff was friendly and answered all questions upon returning vehicle. It was an easy and smooth process and would recommend leasing from this company. Thank you! 

Theresa Mull's profile image
Theresa Mull 
recommend  Recommended
4 years ago

Easy quick lease return - very nice employees 

Business response:

Hey Theresa, thanks for leaving such a nice review. We are thrilled that your end of lease process was simple and easy; our staff will definitely be happy to read your feedback. We will continue to strive to deliver the same great experience for all our customers. Thank you again! We hope to see you back for your next leased vehicle. Fusion Auto Finance  

Richard Cirami's profile image
Richard Cirami 
recommend  Recommended
4 years ago

I have been in this industry for the better part of 40 years and have leased many high end vehicles. As in the past you know you are going to get a bill for every little issue with the vehicle once it is returned. This morning I was greeted by young lady with a warm smile who was as pleasant a person to speak with. I had an 8.30 appointment arrived at 8.10 and she informed me that the gentleman who would go over the vehicle was there at 8.30 sharp. With that she invited me to a cup of coffee and a comfortable place to sit. A... read more

Business response:

Hey Richard, thanks for leaving such a wonderful review. We are thrilled that your end of lease process was simple and easy; our staff will definitely be happy to read your feedback. We will continue to strive to deliver the same great experience for all our customers. Thank you again! We hope to see you back for your next leased vehicle. Fusion Auto Finance 

Dina Higgins's profile image
Dina Higgins 
recommend  Recommended
4 years ago

I went to return my car to fusion. The staff was friendly. I was called an Uber. One of the staff Scheanna saw I was waiting for an Uber since the place was closing insisted on her own time to wait with me. She was so kind and went above and beyond. She checked on my Uber he was a no show and she ordered me another Uber. She waited and kept me company. I was so grateful it was dark no one was there and my phone was dying. More companies need employees like Scheanna. I hope She is not only paid for her time but also ac... read more

Business response:

Hey Dina, thank you for taking the time to leave such a nice review. Customer satisfaction is a top priority for us, so we am glad to see that reflected in your end of lease experience. We will make sure she gets the recognition she deserves! Thank you once again! Fusion Auto Finance  

Michael Conte Loconte's profile image
Michael Conte Loconte 
recommend  Recommended
4 years ago

smooth experience and Excellent transaction 

Business response:

Michael, We’re delighted to hear you had a great experience during your lease-end process. We hope to see you back for your next leased vehicle. Thank you once again! Fusion Auto Finance  

Kimberly Lyden Polito's profile image
Kimberly Lyden Polito 
recommend  Recommended
4 years ago

Had a great experience returning my end-of-lease vehicle and purchasing a "new to me", used vehicle during the same visit. Great staff...super friendly, helpful and knowledgeable. 

Business response:

Kimberly, Thank you for sharing your experience. It makes us very glad to hear back from our customers. We hope your enjoying your new vehicle :) Anything else we can help you with please let us know. Fusion Auto Finance Anna Isaza 631-232-2500 

Michael Spinelli's profile image
Michael Spinelli 
recommend  Recommended
4 years ago

It was very easy and quick 

Business response:

Dear Michael, We’re delighted to hear you had a great experience during your lease-end process. We are completely devoted to making the return process as simple and surprise-free as possible, so it’s great to know that was your experience. We will continue to strive to deliver the same great experience for all our customers. We hope to see you back for your next leased vehicle. Thank you once again! Anna Isaza Fusion Auto Finance