Fusion Auto Finance

Name: Fusion Auto Finance
Address: 215 Daniel St, Farmingdale, NY, 11735, US
Telephone: (631) 232-2500
Price range: $$
Rating: 4.9

4.9

★★

657 reviews

|Car Dealers|Farmingdale, NY 11735 United States

215 Daniel St, Farmingdale, NY 11735 United States

(631) 232-2500

https://www.fusionautofinance.com/

Closed now

About

Fusion Auto Finance's New York Lease Return & Resale Center is in Farmingdale, NY. Fusion Auto Finance develops turn-key auto leasing programs with credit unions that generate high customer satisfaction. Fusion focuses its business model on providing competitive programs that are financially sound for the company, the credit union partner, and the credit union member. Along with its marketing partner, GrooveCar, Fusion offers credit unions the CU Xpress Lease, the nation’s number one credit union auto leasing program. Members enjoy the benefits of lower monthly payments, GAP waiver coverage, flexible lease terms, and a fair wear-and-tear policy.

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4.9

★★

657 reviews

5★544

4★49

3★8

2★0

1★0

56 reviews have no rating

Reviews(65)

Google Reviews(592)

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Richard Cirami review for Fusion Auto Finance

Richard Cirami on Facebook

3 years ago

I have been in this industry for the better part of 40 years and have leased many high end vehicles. As in the past you know you are going to get a bill for every little issue with the vehicle once it is returned. This morning I was greeted by young lady with a warm smile who was as pleasant a person to speak with. I had an 8.30 appointment arrived at 8.10 and she informed me that the gentleman who would go over the vehicle was there at 8.30 sharp. With that she invited me to a cup of coffee and a comfortable place to sit. At 8.30 a gentleman appeared and introduced himself as the person who would perform the inspection. Some 20 minutes later it was complete not a dime charged just pleasant people doing the right thing. She called me to the counter had all my papers in order and then said sit tight I ordered an Uber vehicle to take you back to work. Never in my years in this industry have I meet a group of employees who exceeded every expectation in sincerity and professionalism. Thank you

Business Response:

Hey Richard, thanks for leaving such a wonderful review. We are thrilled that your end of lease process was simple and easy; our staff will definitely be happy to read your feedback. We will continue to strive to deliver the same great experience for all our customers. Thank you again! We hope to see you back for your next leased vehicle. Fusion Auto Finance

Dina Higgins review for Fusion Auto Finance

Dina Higgins on Facebook

3 years ago

I went to return my car to fusion. The staff was friendly. I was called an Uber. One of the staff Scheanna saw I was waiting for an Uber since the place was closing insisted on her own time to wait with me. She was so kind and went above and beyond. She checked on my Uber he was a no show and she ordered me another Uber. She waited and kept me company. I was so grateful it was dark no one was there and my phone was dying. More companies need employees like Scheanna. I hope She is not only paid for her time but also acknowledged for her extraordinary customer service. Thank you again.

Business Response:

Hey Dina, thank you for taking the time to leave such a nice review. Customer satisfaction is a top priority for us, so we am glad to see that reflected in your end of lease experience. We will make sure she gets the recognition she deserves! Thank you once again! Fusion Auto Finance

Michael Conte Loconte review for Fusion Auto Finance

Michael Conte Loconte on Facebook

4 years ago

smooth experience and Excellent transaction

Business Response:

Michael, We’re delighted to hear you had a great experience during your lease-end process. We hope to see you back for your next leased vehicle. Thank you once again! Fusion Auto Finance

Kimberly Lyden Polito review for Fusion Auto Finance

Kimberly Lyden Polito on Facebook

4 years ago

Had a great experience returning my end-of-lease vehicle and purchasing a "new to me", used vehicle during the same visit. Great staff...super friendly, helpful and knowledgeable.

Business Response:

Kimberly, Thank you for sharing your experience. It makes us very glad to hear back from our customers. We hope your enjoying your new vehicle :) Anything else we can help you with please let us know. Fusion Auto Finance Anna Isaza 631-232-2500

Michael Spinelli review for Fusion Auto Finance

Michael Spinelli on Facebook

4 years ago

It was very easy and quick

Business Response:

Dear Michael, We’re delighted to hear you had a great experience during your lease-end process. We are completely devoted to making the return process as simple and surprise-free as possible, so it’s great to know that was your experience. We will continue to strive to deliver the same great experience for all our customers. We hope to see you back for your next leased vehicle. Thank you once again! Anna Isaza Fusion Auto Finance

Tony Pemberton review for Fusion Auto Finance

Tony Pemberton on Facebook

4 years ago

Returning the car was quick and easy. No hassles.

Business Response:

Thank you so much for your kind words, Tony. We really appreciate you taking the time out to share your experience with us. Cheers, Fusion Auto Finance

Paulette Koch Corsentino review for Fusion Auto Finance

Paulette Koch Corsentino on Facebook

4 years ago

Had a great experience returning our lease to fusion. they were very polite and took us as scheduled on time

Business Response:

We're glad you had a great experience with us. making sure our customers are satisfied will always be our priority . Thank you for taking the time to give us some positive feedback ! :)

Theresa Smolinski review for Fusion Auto Finance

Theresa Smolinski on Facebook

4 years ago

Very professional, extremely nice and genuine, super helpful and they made the whole process so easy! They contacted me first since my lease was ending. I’ve worked in the car business and I’ve had so many cars and have never had such a positive experience before! I would highly recommend them!

Business Response:

Dear Theresa, Thank you for taking the time to leave such a nice review. Customer satisfaction is a top priority for us, so we are glad that our team created an easy and simple experience for you. Thank you again for your kind words! Anna Isaza Fusion Auto Finance

Joe Carrizzo review for Fusion Auto Finance

Joe Carrizzo on Facebook

4 years ago

OMG. Fusion Auto Finance is a hidden gem I never knew existed right in Farmingdale, NY. Not only did they inspect my vehicle right away, but because I made a last minute decision to purchase my vehicle instead of turning it in, they made the entire process of loan approval/insurance validation/paperwork incredibly smooth and easy. I kid you not that I did the entire transaction in less than an hour (including the inspection) with the help of Lease End Specialist Angela Becker and Finance manager Frank Cannizzaro. Thank you Fusion Auto for a 5-Star performance !!!!!

Business Response:

Dear Joe, Thank you for taking the time to leave such a nice comment. Customer satisfaction is a top priority for us, we are glad that Frank and Angela made your lease buy out process smooth and easy. Thank you again for your kind words! Anna Isaza Fusion Auto Finance