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12610 Auto Mall Cir, Folsom, CA, 95630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Everyone was super helpful and kind. I really appreciate the help during a difficult time for myself.
Business response:
Hearing that you found our team so helpful and supportive during a difficult time means a lot to our service department. We’re grateful you trusted us with the service on your Nissan Kicks.
Went like I expected. Did service requested, tried to add on service beyond essential need but did not hassle me when i turned it down so we could do it next time. Waited for car in nice waiting area and it was done in time I was promised.
Service is fast, honest and straight forward. I wasn't pushed into purchasing anything. Staff was knowledgable. Need to have a car wash for after service like many other dealerhships with the prices you charge for vehicles.
Was promptly greeted and checked in. Had to wait about 5mins until service advisor was available.
Business response:
It’s great to hear you were greeted promptly and checked in quickly. Thank you for your patience during the brief wait while Drew prepared to assist you. We look forward to helping with your Nissan Pathfinder again.
Javier was very friendly and professional. His combination and follow up with my service was fantastic.
Business response:
Thank you for choosing Folsom Lake Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Clean, the waiting room was nice. And coffee was Good. Service advisor was very helpful
Business response:
Thank you for noting the clean waiting area and good coffee during your Nissan Rogue service visit. We’ll pass along your praise to our service advisor and look forward to serving you again.
Good service. Not too long of a wait. No further issues with the car so far.
Business response:
Great to hear your Nissan Altima was serviced quickly and that you haven’t had any issues since. Drew appreciates you sharing this feedback.
Straightforward, no xx, it was a pleasant experience overall. The entire staff was very friendly and helpful.
Business response:
Thank you for highlighting how smoothly your Nissan Z purchase went and for recognizing our team’s friendly service. GK and the rest of our staff are glad the process was effortless and welcoming. We hope you enjoy your Z and look forward to assisting you in the future.
Folsom Nissan has a good service department. They send you detailed video footage of your engine and undercarriage to your email 👍🏾.
Business response:
Hello, thank you for highlighting how our service team keeps you informed with detailed video updates of your Rogue’s engine and undercarriage. Javier and our technicians are pleased to hear this was helpful. We hope to assist you again soon.
Future Nissan of Folsom has a 4.6 star rating with 5,062 reviews.
Future Nissan of Folsom is open now. It will close at 9:00 p.m.