Straight foward! Fast!
Lowest Ive found online! Rep was more than good! She was pleasant and knowledgable! A-1 experience!
Auto Insurance.
Kimberly Thomas is an Exceptional Agent who went above the call ofduty in securing my Insurance Policy without the hassle and who New her various InsuranceProducts. I found her to be very knowledgeable, Respectful and she had great Pride in her work ethics.
Very good customer service and very cooperative and helped get the policy started with a fair price.
Business response:
Isabella. Thank you for the STARS. We appreciate you giving us a great review and look forward to servicing your policy. Thank you for choosing GAINSCO! - Shelby
need my policy
Business response:
Hello Alexander. You can reach out to the customer service department for assistance at 866-424-6726 and they can assist you in getting your policy number. - Shelby
Claudia Contreras was very helpful and explained everything to me correctly. She is very informative and a big asset to your company.
Business response:
Bryan! We agree, Claudia is pretty awesome. We appreciate you taking the time to share your experience with our service team and thank you for your business. -Kate
Rene Aliva was very patient and caring in my situation. I’m glad to have had received great customer service. Even though he isn’t away of my situation as deep he took the initiative to go beyond. Thank you!
Business response:
Sarah, thank you for taking the time to share your experience with Rene. We appreciate your business. -Kate
First time driver auto policy.
Absolutely terrible company. Survives off quick sales to marginalized customers then dismisses them after the check clears. Try to cancel your policy and you'll be lucky to get a minimal percentage refunded.
Cali -was a very helpful person ,we need more people like her thankyou so much for your help
Business response:
Thank you so much Carilu for your valuable comment regarding the customer service provided to you from Cali!
We love getting great feedback for our customer service representative's & Cali is one awesome! - Shelby.
GAINSCO was there during my time of need.
I couldnt find anyone to beat or even match their rates. I have experienced nothing but outstatanding Custumer service from all service agants. I just renewed my policy.RENEWAL has got to be the best statement that anyone could make regarding policy satisfaction. :)
Business response:
Thank you for taking the time to posts your review of our company. We appreciate your letting us know about your great customer service experience. Shelby.
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