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GAINSCO Auto Insurance


About this business

GAINSCO Inc., is a property and casualty insurance holding company. Through our insurance brand, GAINSCO Auto Insurance®, we concentrate our efforts on the nonstandard personal automobile market, specializing in minimum-limits personal auto insurance. GAINSCO was established in 1978 as a Texas corporation and is based in Dallas, with a regional office in Miami. Our insurance operations are conducted through MGA Insurance Company Inc., a Texas corporation. 

Location details

Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.92,454 reviews
Select a rating
Sarah s.'s profile image
Sarah s. 
on Birdeye

6 years ago

Rene Aliva was very patient and caring in my situation. I’m glad to have had received great customer service. Even though he isn’t away of my situation as deep he took the initiative to go beyond. Thank you! 

Business response:

Sarah, thank you for taking the time to share your experience with Rene. We appreciate your business. -Kate 

carilu's profile image
on Birdeye

6 years ago

Cali -was a very helpful person ,we need more people like her thankyou so much for your help 

Business response:

Thank you so much Carilu for your valuable comment regarding the customer service provided to you from Cali! We love getting great feedback for our customer service representative's & Cali is one awesome! - Shelby. 

Mary Rita c.'s profile image
Mary Rita c. 
on Birdeye

6 years ago

I had the most wonderful experience with my representative adrian .I just wish everyone was as kind ,helpful and understanding as she was .She made making a phone call a very pleasant experience in all honesty she was the nicest person I ever had to talk to thanks very much to her I now look forward to calling back to her and your company for assistance.... 

Business response:

Mary, we appreciate you sharing your experience with our Sales Representative, Adriana. We have also shared your wonderful compliment with our entire team including Adriana's immediate supervisor. Thank you for your business! - Kate  

Ashley S.'s profile image
Ashley S. 
on Birdeye

6 years ago

Bertha Rodriguez saved my life! I had a snag with my policy and Bertha went out of her way to assist me and solve my problem. Thank you Bertha I really appreciate your great customer service! 

Business response:

Thank you Ashley for your awesome review for Bertha! Here at Gainsco we look forward to giving our customers quality customer service and this review is proof of that. Thank you for taking the time to let us know. Thanks, Shelby 

Bobby H.'s profile image
Bobby H. 
on Birdeye

6 years ago

Kimberly Thomas was awesome! Quick, efficient, friendly, very personable, thorough, searched for every kind of discount imaginable that applied in my case, and got me the absolute best rate I've ever been able to find! Service like this is a rare find nowadays! 

Business response:

Thank you for taking the time to share your experience with our Sales Associate, Kimberly. We have passed along your wonderful compliment to her supervisor. We appreciate your business! - Kate 

dalceada w.'s profile image
dalceada w. 
on Birdeye

6 years ago

First, I want to start by saying that I do not like talking to insurance companies, due to the amount of time it takes on the phone. GAINSCO Auto Insurance has great people working for them. I do not feel like a customer. Ms. Linda Patino, was really a joy to work with on my policy. She made me feel comfortable and listened to my needs. I loved her friendliness and I can tell she loves her job. Even though I cannot see her face, but I know she has a smile on her face while talking. She was very professional and ensure... read more

Business response:

Dalceada! Thank you for the wonderful feedback! We are pleased you received superior service from our service associate, Linda. We have shared your customer service experience with the entire team including Linda's immediate supervisor. Thank you for choosing GAINSCO! -Kate  

Lynda B.'s profile image
Lynda B. 
on Birdeye

6 years ago

Kimberly Thomas was so friendly and knowledgable about my needs. And the entire process was so quick and painless for me. I will definately recommend Gainsco to my friends and neighbors. Such a relief! 

Business response:

Lynda, your referrals are the highest compliment we can receive. Thank you for taking the time to share your experience with Kimberly. We appreciate your business. - Kate 

Frances H.'s profile image
Frances H. 
on Birdeye

6 years ago

Very professional and helpful. Coverage I needed at a more affordable price. 

Business response:

Hi Frances, thank you for taking the time to share your experience. We appreciate your business! - Kate 

David I.'s profile image
David I. 
on Birdeye

7 years ago

Very friendly, efficient customer service. The amount of time to complete the process was brief which was great.. I would certainly recommend them to others 

Business response:

Hi David, thank you for taking the time to share your experience with our team. We appreciate your business! - Kate  

Frequently asked questions about GAINSCO Auto Insurance

How is GAINSCO Auto Insurance rated?

GAINSCO Auto Insurance has a 4.9 star rating with 2,454 reviews. 

When is GAINSCO Auto Insurance open?

GAINSCO Auto Insurance is open now. It will close at 8:00 p.m.  

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