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GAINSCO Auto Insurance - Dallas, TX
About this business
GAINSCO Inc., is a property and casualty insurance holding company. Through our insurance brand, GAINSCO Auto Insurance®, we concentrate our efforts on the nonstandard personal automobile market, specializing in minimum-limits personal auto insurance. GAINSCO was established in 1978 as a Texas corporation and is based in Dallas, with a regional office in Miami. Our insurance operations are conducted through MGA Insurance Company Inc., a Texas corporation.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I was in need of a Letter of Experience showing I hadn't had any lapse of coverage as soon as possible. I was closing on my house within 6 days and this letter was all I needed to continue. Otherwise, I was going to have to delay closing. I spoke with Bertha, who immediately took care of this and emailed the letter to me within 20 minutes of my talking to her. I am truly grateful to her for taking care of this as quickly as she did.
Business response:
Hi Dana! Congratulations on your new home! Thank you for taking the time to share your experience with Bertha. We appreciate your business! -Kate
It was a pleasure speaking with Bertha today she helped me to get fix an issue that I had called twice the same day before I spoke with Bertha and she she was very courteous and helpful.
Business response:
Paula, we appreciate you taking the time to share your experience with Bertha and are happy to know we were able to find a solution for your inquiry. Thank you for your business. - Kate
It was a pleasure speaking with Bertha concerning a driver exclusion issue today. She demonstrated exceptional skills and was very courteous. She got the job done!
Business response:
Kay, we are pleased you received superior service from Bertha. Thank you for taking the time to share your positive experience. We appreciate your business! - Kate
My agent Gabriela G was very helpful ! She make sure to explain all the different kinds of coverages! And get me the best for my needs!!!
Business response:
Laura, thank you for taking the time to share your experience with Gabriela. We are excited to continue servicing your auto insurance needs. Thank you for choosing GAINSCO! - Kate
Lidia did a wonderful job in helping me with a long time customer. she fixed a problem that we messed up on.
Business response:
Leslie, We appreciate your awesome feedback and we are happy that we were able to help you. Shelby
Bertha Rodriguez was a GREAT HELP, she was prompt, courteous, and her customer service skills were impeccable. The courtesy she extended to me was above and beyound measure. I wish every customer service experience could be as refreshing as this exchange was. GREAT JOB!!!!
Business response:
Fred, thank you for sharing your customer service experience with Bertha. We appreciate your business! -Kate
Excellent customer service!!!!
Business response:
Junya, we appreciate your business. Thank you for choosing GAINSCO! -Kate
Customer service of NINA. Is EXCELLENT. She are very committed with the clients, and she find the best options for customer and agencies. I'm very happy with Gainsco, Customer service in special with NINA.
Business response:
Alberto, thank you for your feedback and we appreciate your business! Shelby
Customer service was great! Very helpful and fast!
Business response:
Brenda, thank you for your feed back and your business! - Shelby
Frequently asked questions about GAINSCO Auto Insurance
How is GAINSCO Auto Insurance rated?
GAINSCO Auto Insurance has a 4.9 star rating with 2,436 reviews.
When is GAINSCO Auto Insurance open?
GAINSCO Auto Insurance is closed now. It will open on Friday at 8:00 a.m.
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