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GAINSCO Auto Insurance
About this business
GAINSCO Inc., is a property and casualty insurance holding company. Through our insurance brand, GAINSCO Auto Insurance®, we concentrate our efforts on the nonstandard personal automobile market, specializing in minimum-limits personal auto insurance. GAINSCO was established in 1978 as a Texas corporation and is based in Dallas, with a regional office in Miami. Our insurance operations are conducted through MGA Insurance Company Inc., a Texas corporation.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
DOROTHY -DOTTIE FOLSOM IS VERY WELL MANNER PATIENT KIND AND LISTEN I THANK HER SO MUCH FOR HELP ME UNDERSTAND WHAT WAS GOING ON WITH MY POLICY DO TO MY UNDERWRITER BEING VERY LITTLE HELP WITH THERE MESS UP OF 4 TIMES VERY UNACCEPTABLE WEST INSURANCE I HAVE NOTHING GOOD TO SAY ,SO I CALLED GAINSCO AND ASK FOR A SUPERVISOR AND I GOT THE BEST THANK YOU DOTTIE.
Business response:
Debra, thank you for sharing the excellent customer service experience you encountered with Dottie. We agree with you! She is the BEST and we made sure your wonderful compliment was heard all around our call center. Thank you for your business! -Kate
I worked with Nina and she was very helpful and in a timely fashion. Very professional and responded to email and phone calls thank yiu again
Gabriela was very helpful and professional in her conduct.
I spoke with Lidia today on the phone and she was amaaaazing 🌺She went 1000miles above for me to help me, kept it calm while I was so irritated she was polite and sooo patient. This is called customer service excellence. Pure example of love what you do attitude. Thank you Lidia for keeping it cool and explaining to me everything every possible way so I could get it all. Thank you for turning my irritation into happy day.
Business response:
Zuzana, thank you for sharing your feedback. Providing an excellent customer service experience is very important to us and we happy to know that Lidia was able to address all of your concerns. Thank you for choosing GAINSCO! - Kate
I'm a product specialist with JM Lexus. every time I make a sale I have to verify that my customer has insurance before the delivery of the car. I always go the extra mile and help them to change their vehicle or coverage. So I'm used to talk to all insurance companies and representatives available. Yesterday I have a great experience when I had to call your customer service line. Diana really went the extra mile in order to be sure that our customer was covered and that I received all the documentation needed to deliver the... read more
Linda patino went above and beyond to address my concerns and she was a pue pleasure to work with on the phone
Gainsco gave me great service. I'd recommend them highly!
I am an agent in Arizona, sometimes it's scary thinking we didn't do something right but I spoke with Theresa Melgoza she helped me all the way she made a very scary thing into a positive one, she was kind, helpful, and prompt. very professional as well. She is the kind of person I WOULD LOVE TO HAVE ON MY TEAM. thank you for that.
Andriana Garcia was just a joy and a pleasure to do business with . Answered every question and was very professional
Frequently asked questions about GAINSCO Auto Insurance
How is GAINSCO Auto Insurance rated?
GAINSCO Auto Insurance has a 4.9 star rating with 2,470 reviews.
When is GAINSCO Auto Insurance open?
GAINSCO Auto Insurance is open now. It will close at 8:00 p.m.