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5445 DTC Parkway, Suite 450, Greenwood Village, CO, 80111, United States
Get directionsThey were friendly and informative. This was a first house purchase for me. The only issue was not communicating with real estate agent to push seller into making repairs that loan required earlier. They did end up getting done in the end. Would use them again.
Business response:
Congratulations on buying your first home! We are so excited to have helped you!
Team Gavin at CitiWide was amazing! It was a pleasure working with Team Gavin. The staff was friendly and timely with questions and answers! A++++++
Business response:
It was a pleasure working with you also! Thank you for your business and we look forward to working with you in the future!
There is nothing I would change about this lender. They were competitive, fast, efficient, informative, and available at a drop of a dime. The next house I own, I will go straight to them for financing. The sellers of current home were very difficult to work with and this team helped me out tremendously...basically holding my hand when I needed it :) I loved working with them and recommend them in a heart beat!!!!!!
Business response:
Thank you for your wonderful review and thank you for trusting us with your mortgage loan! We look forward to working with you in the future!! :)
The process was so easy! Loved getting to work with such friendly and knowledgeable people. They guided me each step of the process and their online system and mobile notary was so convenient for my busy schedule.
Business response:
Thank you for putting your trust in us! We value your business and look forward to working with you in the future!
Through the entire process I could not of asked for a more knowledgeable, professional, informed, concerned, extremely responsive team that made the mortgage process simple and easy. Every detail, regardless of how small, was explained to me and they made sure that I fully understood everything.
Business response:
WOW! What a fantastic review! Thank you! We are so pleased to hear you had a wonderful experience! We look forward to working with you in the future!
Team Gavin members were extremely helpful and effective in walking me through the loan process. Whenever I had a question or concern, they immediately answered me. I have purchased five homes during my lifetime, and my experience with citywide home loans was by far the smoothest and easiest experience. It's been my experience that many companies give great "customer service" lip service but fail to deliver when it counts. That never was the case with Team Gavin. They always delivered what they promised and in many cases exce... read more
Business response:
We are so excited to have exceeded your expectations! We make it our number one priority to deliver WOW customer service and it is so wonderful to hear that you enjoyed working with us! We are excited to work with you in the future!
The entire procedure was seamless. Every step was explained in a clear and concise manner. If I didn't understand something, Gavin's team made sure I did.
Business response:
We are so pleased to hear that the process was seamless for you! Thank you for putting your trust in us!
Gavin Ekstrom and his team were very thoughtful throughout the whole process of our mortgage loan. In putting together our documents, they would always tell us exactly what we needed in a prompt manner and was always friendly and professional. Gavin Ekstrom also sent us a much appreciated moving package with tips and contacts for anything we needed during the move, as well as a welcome home gift. Their work was rendered even more impressive by the fact that they took on our loan as a transfer from a different company halfway... read more
Business response:
Thank you for your kind words! We are so happy you enjoyed working with us and we look forward to working with you in the future!
My lender and his team were clear, prompt and kind. Buying my first home turned out to be much simpler than I thought it would be. I am grateful to citiwide.
Business response:
And we are thankful for you and your business! We hope we have earned the title as your Lender for life!
Gavin Ekstrom at CrossCountry Mortgage has a 4.9 star rating with 1,147 reviews.
Gavin Ekstrom at CrossCountry Mortgage is open now. It is open 24/7.