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5445 DTC Parkway, Suite 450, Greenwood Village, CO, 80111, United States
Get directionsGavin Ekstrom and Charmaine Booth were very helpful through the whole process of getting our mortgage. Its tough task to go back and forth to collect so much information but they did it with a great attitude m and were very responsive to help us along the way.
Business response:
We are so happy to have helped you with your mortgage loan! Please let us know if we can do anything for you in the future!
I worked with Margarita Offermann from City Wide to help with my first loan. I knew nothing going into the process and she was happy to answer my questions. I learned a ton, she was always quick to get back to me, and I always felt like I was in great hands which is important as the process can be a bit stressful at times.All in all - I felt like she had my best interest first which was really great to experience.
Business response:
Thank you for your kind words! Means the world to us!
Team Gavin Ekstom was amazing! They answered all of our questions! They were very patient with us! Being first time home buyers we had a million questions they were very fast to respond and explain every part of the home buying process to us! They kept us up to date on every step as we went! I don't think we could have a better experience! We worked with Rachel, she was amazing, sweet, and caring!
Business response:
We are so glad you enjoyed working with us! It was our pleasure and we hope to work with you in the future!
The team was great to work with! They were very responsive and professional. I would highly recommend them to anyone. They worked on my initial home loan as well and both times I was extremely happy with the service provided .
Business response:
That is music to our ears!! Thank you for choosing us as your Lender!
Quick! Very helpful and explained everything clearly. Process was not stressful and easy closing. Friendly staff Rachel and Scott were amazing!! Thank you for helping us buy our first home!! -Laina and Brian Duran
Business response:
Thank you for your kind words! So happy to have helped you get into your first home! We hope we've earned the title as your Lender for Life!
My experience with this team was great from start to finish. Easy as could be! Thank you. Everyone was very helpful and made the entire experience a breeze. They even came to my house for the closing as it was hard to get out of work for this. Again, great experience!
Business response:
We are so pleased to hear about your experience! Please let us know if you or anyone you know needs help in the future!
I liked how I got the customer experience from start to finished and everything was explained in detailed! If I didn't understand something I wasn't rushed off nor did I get an uneasy feeling from anyone at Citywide. Amazing customer service, and definitely would do business with them again.
Business response:
Thank you Cory! We value you and your business and look forward to keeping in touch! Please let us know if there is anything we can do for you in the future!
Citywide was great on walking us through our loan process. They were not our original choice for our lender. We were referred to them and decided to go with them as they really explained our options, fees, and really helped us understand the process. We received a lot of emails throughout the entire process encouraging us to get the requested information to them in a timely manner so we were able to close on time. We were actually able to close early due to the constant communication. The loan officer even attended our closi... read more
Business response:
Thank you for your kind words and for trusting us as your Lender! We make it out priority to deliver WOW customer service!
Scott Harshman and Julie Moffatt were the two that worked on our file. They were so great! Everything went so smoothly. The team was on top of everything and we were even able to close a few days early. Would absolutely recommend them!! They will not disappoint.
Business response:
So glad to hear about your experience with us! We appreciate you and your business!
Gavin Ekstrom at CrossCountry Mortgage has a 4.9 star rating with 1,132 reviews.
Gavin Ekstrom at CrossCountry Mortgage is open now. It is open 24/7.