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5445 DTC Parkway, Suite 450, Greenwood Village, CO, 80111, United States
Get directionsWOWED through the whole process! Team Gavin really aims to please and they do just that! They guided us through the whole process of applying for our first mortgage loan and has first-time homebuyers we felt comfortable and well taken care of through the entire process. This team excels in communication, competency and friendliness. If you are purchasing a new home look no further than Team Gavin!
Business response:
Thank you! We strive to give WOW customer service throughout the process and we are thankful for every opportunity we have to work with wonderful people, such as yourself! Congratulations on your new home!
We used Team Gavin when we purchased our first home and were so pleased with them that they were our first choice when we decided to refinance. The entire process from start to finish was so easy. Never was there the feeling of being pressured into anything or rushed. Everyone was amazing.
Business response:
Congratulations on your refinance! Thank you for choosing us as your Lender! It was truly our pleasure!
Being a first-time homebuyer, every situation I encountered throughout my four-month search for a home was new to me. It was not only a relief, but a tremendous boost of confidence knowing I had a group so dedicated to ensuring I got the home I wanted, without any compromises, and got all the necessary paperwork done quickly and correctly.
Business response:
Thank you for your review and congratulations on your first home! We truly appreciate you and your business!
We worked with Team Gavin on purchasing our first home. Our lender and his assistant could not have been more helpful if they tried. Being first time home buyers, we had a lot of questions, Team Gavin made sure that every question we had was fully answered and promptly. It seemed, at times, like they worked around the clock to answer questions we had, and make sure we felt comfortable and that we knew what was needed from us every step of the way. I will recommend Team Gavin any opportunity I am given, and if we ever refinan... read more
Business response:
We are so glad it was an amazing and stress free experience! Thank you for trusting us with your home loan! We couldn't be more happy for you!
Team Gavin was very responsive to all of our questions. We needed the loan to go through quickly and they made sure everything happened on time and made the process easy. We would definitely use them again.
Business response:
Thank you for trusting us with your home loan! We strive to deliver WOW customer service and we hope that we have earned the title as, Your Lender for Life!" :)
Team Gavin did an excellent job with our loan! The best part of the experience was the clear and consistent communication throughout, starting from the initial info packet and email that explained everything we needed to bring to our opening, face-to-face meeting. After that we were able to handle everything remotely; I received weekly emails with status updates, and every time a document or signature was needed on my end, I was contacted with clear explanation and instructions. Everybody on the team responded quickly to my ... read more
Business response:
Thank you for choosing us as your Lender! We truly appreciate you and your business! We strive to give our customers WOW customer service and we couldn't be more delighted that you enjoyed the process!
Gavin and the rest of his team were extremely helpful and went out of her way to get several quotes for us. There were a couple of times early on in the process where I would have liked to hear back from her a little sooner but as time went on she was very responsive.
Business response:
Thank you for your review! Congratulations on your new home!
I worked with Team Gavin at CityWide and honestly I never thought a lender could be so warm, friendly, helpful and thoughtful! The entire process was explained clearly and I got weekly updates of where my loan was in the process! Team Gavin provides excellent communication and the fun surprises along the way are so thoughtful! I highly recommend Team Gavin to anyone looking to purchase a home!
Business response:
Thank you for such a wonderful review! It was truly a pleasure working with you and please let your friends and family know about us! We would LOVE to help! :)
Team Gavin was amazing to work with! As a first time home buyer, I had a lot of questions regarding the process, but they were available every step of the way (even on evenings and weekends!) to educate me and alleviate my concerns. They are very experienced and were able to get us into a great loan at a lower interest rate than expected. We even received cash back at closing! They also helped me to collect and submit the required documentation with much less stress than I had anticipated by proactively letting me know what ... read more
Business response:
Congratulations on your first home! HOW EXCITING! We look forward to working with you in the future!
Gavin Ekstrom at CrossCountry Mortgage has a 4.9 star rating with 1,132 reviews.
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