Gentle Dental Bend

Ed Scharen 

on Google

a month ago

Turned out better than I thought. Instructions are easy to understand and follow, and they will schedule the next appointment and I'm glad for that. One last thing I don't have to worry about. They are Gentle Dental. I'll drive the extra distance for better Dentistry. They live up to their name, Gentle Dental. 

Kathleen T 

on Google

a month ago

Visited here yesterday in hopes of getting a walk-in emergency appointment, a filling came out and the nerve is exposed. The receptionist was incredibly rude to another woman also trying to get in for emergency. She spoke with an attitude and even rolled her eyes. 2nd in line was a gentleman with an appointment and she was kind and polite. Then right back to an attitude. She told me I was assigned somewhere else, I left to find out she was wrong I was assigned there. So I called and got another woman with an attitude, (she s... read more

Dave Menne 

on Google

4 months ago

I have been a patient at the Bend OR office for a few years now until a few days ago. While I have good things to say about the providers and feel quality of care has been good, I can't say the same about the front office and scheduling. Follow up by the front office is very spotty. What works is to pester them with messages daily until they finally call back. You typically will get VM. Likewise, contacting a provider is difficult because you have to rely on the front office to get the message through. Appointment scheduling... read more

Brandon Will 

on Google

3 months ago

The first few years of my engagement with Gentle Dental Bend were great, this year was a flop. No hygienist in the bend office meant being referred to Redmond for a cleaning that was pushed out nine months. Most recently I attended a filling and re-facing on the buckle of a lower bicuspid. It was Dr. Pennington’s last week… I thought he performed well, He was fast efficient, and hummed a pleasant melody throughout the whole procedure. When flossing later that night, a chunk of that filling came out… I want to blame this on t... read more

Paul B 

on Google

5 months ago

This has to be the worst dental office in the United States. In 2.5 years I was able to get in for 2 cleanings. You have to wait 10 months to get an appointment, and then when you show up for your appointment, they tell you they don't have a hygienist that day so you'll have to be rescheduled in another 10 months. Unbelievable.. No notice. No phone call. No apology.. This happened to me twice. I should've learned the first time. Who runs this place? How can you be so bad at running it? I honestly don't understand.. A 7 year... read more