Gentle Dental Bend

Tina D. 

on Yelp

a year ago

I don't think this place deserves a star! I got dentures from here and they broke within a week! they want me to wait another 3 weeks and go without t t Seth for 3 weeks! fuck this place 

Danielle S. 

on Yelp

a year ago

I called Gentle Dental, and the soonest cleaning was four months in advance. The morning of my appointment, they called to cancel due to being understaffed. I've called several times since then, no answer and no response to my voice messages. I'm not sure why this place keeps taking new clients, when they clearly can't handle the client load they have right now. Save yourself the trouble, and go somewhere else. At this point, I will be paying out-of-pocket to avoid Gentle Dental's laughable service. 

Allie R. 

on Yelp

2 years ago

I have had a hard time reaching anyone at the clinic in the past but the Redmond office has helped schedule some appointments for me. My daughter has braces on (put on by Gentle Dental Bend). She broke a bracket on 5/23 and I have not been able to get ahold of anyone at the Bend location since then. I have called everyday, left 3 messages, called Redmond a few times to see if they can help, Redmond said they would send an urgent email and still nothing. It's not like I can go elsewhere for care either given my insurance an... read more

Tracey D. 

on Yelp

2 years ago

I have been a patient of Gentle Dental Salem or many years. When I moved my office recommendEd the Bend office. I said perfect! I've loved the service in Salem, why not? Well it's because you can't get them to answer the phone to even get set up as a new client of the Bend office! As I'm reading the reviews I see Chris is answering many of the negative comments, but obviously still nothing is being done to correct the problem that seems to plague this office. Now to find a new dental office 

Lilith K. 

on Yelp

2 years ago

Good luck . They can't seem to keep my kids ortho appts . Getting scheduled for services is a nightmare , they do not call back and there is nothing gentle about this place. Manager response is hilarious and is not our experiences as a whole AT all . 

Eric R. 

on Yelp

3 years ago

I'd give less stars if I could. Billing nightmare and cancelled appointments without notice. On two occasions I drove two hours to Gentle Dental in Bend. When I arrived they had canceled my appointment without contacting me and refused to take responsibility when I arrived. The worst issue is that I've been receiving bills for work they did not do. Calling the office to get the issue cleared up has not helped. They keep telling me they're looking into it and the bills keep coming. Now they're saying they are going t... read more

Jesse E. 

on Yelp

3 years ago

Wish I could give negative stars. Not only did no one attempt to get a hold of me as they mentioned in their response to my review (wonder if this is the case for all of the other review responses) but my partner had an even WORSE experience with them today. He confirmed his appointment multiple times including the day before his appointment. He then received a call THIS MORNING that cut out. So he called four times throughout the day each time getting a busy signal. He showed up at his scheduled appointment time and was tol... read more

John G. 

on Yelp

3 years ago

The office staff is inept and claim to be using antiquated software. my first appointment, after waiting over a month to see my new dentist, they called the morning of my appointment and canceled it not citing any reason. my rescheduled appointment 3 weeks later they canceled the day before. I was offered the opportunity to see a different dentist, just not the dentist I'd researched and wanted to see. After 7 weeks of waiting to see a dentist they called the day before my second canceled appointment and needed my insurance... read more

Kim J. 

on Yelp

3 years ago

Today I arrived for my dental appointment early as usual and go to check in and I mentioned to the receptionist I was wondering why I did not get a text like I usually do 1 day prior to my appointment. I thought maybe they forgot or they were too busy. I get there and the new receptionist tells me they cancelled my appointment because I did not respond to the message they sent. And I said I did not get any messages and pulled out my phone and double checked and I said again I did not receive any messages from you. Again, she... read more