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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I bought an extended warranty for I was told was an additional 72 months or 75K miles, which would have covered my car for the entire time it was financed(48 months) or100k miles (it was a used BMW with 31,500 miles onit and the factory warranty expires at 36k miles). Upon recently having to take the car to the shop I was informed that the warranty Grand Prairie submitted to the warranty company had an "in service" date, back dated to the day the car was built! Why would I buy a warranty that covered 36 months of a car when ... read more
STAY AWAY... Grand Prairie Ford does not honor there internet price I wanted to buy a 2013 F-150 Super Crew they had for $25,969 plus $898 for a bedliner and tinted windows, well Brittany and Shawn would never call back or email once I showed interest in the vehicle, plus they would not give me a final price, there is no way they can sell this truck for that price they will lose 5k, they need to be reported to the state dept for fraud. Do not go to this dealership or deal with these people you will be sorry run don't walk ou... read more
Business response:
THIS PAST SATURDAY, WE SOLD SEVERAL TRUCKS FOR THAT SAME PRICE SO THEREFORE WE DO NOT USE ONE STOCK NUMBER IN OUR ADVERTISING. EVERY VEHICLE IS ON SALE. WE HAVE A HUGE INVENTORY OF TRUCKS FOR $25,969. IF YOU VISIT OUR WEBSITE AND SEARCH VEHICLES, EVERY VEHICLE WE HAVE IN STOCK IS ADVERTISED AT OUR ROCK BOTTOM PRICE TO MAKE IT EASIER FOR THE CONSUMER. ALL YOU NEED TO DO IS SHOW UP AND PICK ONE OUT. THANK YOU. NEW CAR DEPARTMENT
STAY AWAY FROM THIS PLACE!!!!!!!!!! We found a 2012 GMC Terrain on the Internet priced very competitively. We called on a Friday and were told that the car was in mint condition with 24,495 miles. We explained our situation to the salesman and he said "We won't lose your business over the price of the trade in." We live 125 miles away from the dealership and wanted to make sure that the car was as advertised before driving all that way. When we saw the Internet price drop another $1000 on Tuesday, I called to make sure the c... read more
I went in there for an internet price on a car of 23,906. I was hoping to get a little off of that, and walk out with paying a total of 25k, including TT&L. Not only did it not go down, after all of the add ons, and a lot of haggling, it was at 28050. They wanted to charge for a two year service plan, and some other non necessities. What irks me about it is that they were very unconcerned that there price was just a lie. Don't drive there just to check out an internet deal, it isn't worth it.
Spoke the the Internet sales MGR several times over the phone about a truck I was interested in. I was deliberately lied to regarding financing and dealer add ons. I went and got my own financing and went up there. I went ahead and financed through Ford at a high interest rate in order to get the additional rebates. They would not budge 1 cent on price and tried to add extended warranties and protection packages on the final paperwork hoping I would not notice. I bought the truck and drove straight to my credit union to refi... read more
Deceptive advertising style! Internet sales price did not include dealer add-on of window tint $399 (non-removable) and no disclosure regarding Ford Motor Credit financing required to receive internet price ($500 Rebate for financing with FMC which reduces sales price). Note to all buyers...Get all the details before making your trip to Grand Prairie Ford. After leaving Grand Prairie Ford we called another dealer advertising a great price on Autotrader.com and experienced the same issue but with even more non-releasable deal... read more
Do NOT go to Grand Prairie Ford. Grand Prairie Ford is a terrible dealership. They do not honor the internet prices. No one was friendly. They were actually very rude to me (the customer). The salesman, Andy, was very high pressure, rude, arrogant, and unwilling to deal. The sales manager, Tony Terrazas, was rude and high pressure. Both, the salesman and sales manager, were unwilling to let me speak and just continued to speak over me. Neither person was willing to listen to me about what I wanted in the car and what I thoug... read more
Went because the commercial stated everyone is approved. Did the online application and was told I was preapproved. When I got to the dealership (several miles away and a lot of gas), I was told there was nothing they could do for me.
Drove 3 hours to visit the store for the online price of select vehicles. Upon arrival/discussion, the price increased several thousand dollars due to options not requested but mandatory addition to the price. I accepted these additions because I really wanted the vehicle and thought it was still a fair price. However, when it came time to finalize the paperwork the sales manager would not work with how I needed to register the vehicle and demanded unreasonable actions on my part (basically leaving a check in case I did not ... read more
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.4 star rating with 11,941 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.